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"You get a lot for the amount u pay. The 24 hr shuttle to airport and subway make it easy to stay outside city of Boston and yet spend as much time as ... " More

By a verified traveler on Tue 10 Jul 2018

Hotel Description

Saugus guestrooms with free WiFi

In Saugus

Stay at this Saugus hotel and you'll be within 9 miles (15 km) of Bunker Hill Monument and Revere Beach. LEGOLAND® Discovery Center Boston and Tufts University are within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 145 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$124 per night

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Saugus (Logan Airport) ratings based on 34 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Saugus (Logan Airport)

Everyone (13) Business (2) Family (3)
4 out of 5

Posted by on Jul 15, 2019

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3 out of 5
I was very very disappointed with the hotel i am a gold elite member and i was book for the Kool and the Gang concert in Lynn Ma , do to my brothers unforeseen illness and taken tothe hostital and still there i could not make the concert or the room and was not able to get my money back from either one very upsetting!!!!! Thank you Andrea

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 10, 2019 by Andrea Manni, General Manager

Hello: We are sorry that you were disappointed, however, your booking was not direct and we do not cancel third party reservations. I do understand that we offered to move your date, which you did not want to participate in. We appreciate your being a valued member and would love to host you at another time.

5 out of 5
Staff was very friendly and professional. Property was fine. Shuttle to airport was reason I stayed

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by Andrea Manni, General Manager

Thank you for your feedback! It is our pleasure to be of service to you.

4 out of 5
The non smoking room was very smoky smelling. Traffic is very loud , window is not very sound proof.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by Andrea Manni, General Manager

Thank you for your feedback, we understand that you may have had some frustration during your stay and we apologize. We would hope that you would visit us again.

4 out of 5
The man who checked us out on 2/1is clearly not a morning person. No personality and didn’t respond when I asked if the van was unlocked. When walking away I stated to my husband that he doesn’t speak English or something and he yelled out, “I said No!”. I told him he needs to speak up.

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 3, 2019 by Andrea Manni, General Manager

Thank you for being our guest. I apologize for any issue that you may have had at our property. And that is not typical of us! We appreciate you and look forward to your next stay.

5 out of 5
Recently remodeled and very comfortable. Perfect location and just a short ride away to get to the airport. Staff was super helpful.

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 9, 2018 by Andrea Manni, General Manager

Thank you for your kind review. It is OUR PLEASURE to be of service to you.

4 out of 5
Hotel itself was fine, but advertising it as near Logan Airport was deceptive - it is located several miles away.

Posted by on Sep 24, 2018

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Comment from Hotel Management

Sep 25, 2018 by Andrea Manni, General Manager

Thank you for taking the time to review our property and we are sorry that you were not happy with the distance of the property. We do advertise that we are 11 miles from the airport and have 24 hour Shuttle Service! We can drop you off and pick you up at any time! Hope to see you again!

4 out of 5
Our room was clean and on a quiet side of the building, facing a parking garage. Breakfast was okay, coffee wasn't very good. We used the hotel's shuttle to the T (train/subway) station and then took the subway to a Red Sox game. The shuttle was very convenient -- left hotel on the hour. We were instructed to phone the hotel upon our return to the Airport T station, and the van arrived within the time estimated by desk clerk. Holiday Inn Express employees Isaiis and Bessie provided outstanding customer service.

Posted by , from Maine on Sep 18, 2018

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Comment from Hotel Management

Sep 25, 2018 by Andrea Manni, General Manager

Thank you for your kind review, it is OUR PLEASURE! Join us again when Formula Blue Express Breakfast is in place after renovation! Cinnabon Buns coming soon!

2 out of 5
Hotel is under renovation, looks messy. Overpriced for a hotel where the pool is closed, ice machine doesn't work, and the shuttle is 12 passenger van. Staff was awesome, helpful and kind. But thats not worth the price.

Posted by on Sep 6, 2018

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Comment from Hotel Management

Sep 10, 2018 by Andrea Manni, General Manager

Thank you for your review. Yes, our hotel is under renovation and we would appreciate an opportunity to host you again when we are complete next year!

4 out of 5

Convenient and cost effective

You get a lot for the amount u pay. The 24 hr shuttle to airport and subway make it easy to stay outside city of Boston and yet spend as much time as you want in the city- for half the hotel price. The breakfast was great, as well as the fitness room. Friendly and accommodating staff.

Posted by on Jul 10, 2018

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Comment from Hotel Management

Sep 3, 2018 by Andrea Manni, General Manager

Thank you for your review. It is OUR PLEASURE!

About the Holiday Inn Express Saugus (Logan Airport)

Location 999 Broadway, Saugus, MA 01906

Property Features

Holiday Inn Express Saugus (Logan Airport) offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 400 square feet (37 square meters). A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Saugus (Logan Airport). Self parking is free. Smoking is allowed in designated areas at this Saugus hotel.

  • 145 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (14.2 km / 8.8 mi)
  • Train station: Melrose Highlands Station (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express Saugus (Logan Airport) offers 145 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Saugus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Boston Hotel Saugus North
  • Holiday Inn Express Boston North Saugus
  • Holiday Inn Express Saugus Logan Airport Hotel
  • Holiday Inn Express Logan Airport Hotel
  • Holiday Inn Express Saugus Logan Airport
  • Holiday Inn Express Logan Airport
  • Holiday Inn Express Saugus Logan Airport Hotel
  • Holiday Inn Express Logan Airport Hotel
  • Holiday Inn Express Saugus Logan Airport
  • Holiday Inn Express Logan Airport
  • Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
  • Hotel Holiday Inn Express Saugus (Logan Airport)
  • Holiday Inn Express Saugus (Logan Airport) Saugus
  • Holiday Inn Express Boston North Saugus
  • Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
  • Express Saugus Logan Airport

You should know

  • Holiday Inn Express Saugus (Logan Airport) offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.