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"It was a decent hotel, the staff was very friendly, there were strange hairs on my towel some strange stains on the underside of the sheets " More

By a verified traveler on Sun 11 Oct 2020

Hotel Description

Enjoy the free WiFi at this Saugus hotel

Near the airport

Within 9 miles (15 km) of this hotel, you'll find Encore Boston Harbor and Revere Beach. LEGOLAND® Discovery Center Boston and Tufts University are within 9 miles (15 km).

Free breakfast

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free buffet breakfast is served.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 145 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are also available.

Room, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Nov 20 - Nov 21

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Saugus (Logan Airport) ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Saugus (Logan Airport)

Everyone (17) Couples (1) Business (2) Family (9)
3 out of 5
It was a decent hotel, the staff was very friendly, there were strange hairs on my towel some strange stains on the underside of the sheets

Posted by , from Balls Mills, PA on Oct 11, 2020

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4 out of 5

Posted by on Feb 28, 2020

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5 out of 5
Which would be nice to have one indoor swimming and one outdoor swimming pool

Posted by on Feb 18, 2020

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5 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Feb 7, 2020 by MR

Thanks for staying with us. We appreciate your feedback!

2 out of 5
When I arrived at the hotel we were given a room with two queens beds. We reserved a king bed and paid for a king bed. When I talked with front desk staff about not getting a kink bed I was told that since I book with Travelosity I was not guaranteed. They would and did not give us a room with a king bed.

Posted by on Oct 23, 2019

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3 out of 5
This property was too far from the airport to call it an airport hotel. It took 45 minutes to get to the airport by hotel shuttle.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 29, 2019 by Andrea Manni, General Manager

Thank you for your recent stay. We have been an airport property for many years and we know it is frustrating at times when the traffic takes control of your trip. We appreciate you as our customer!

2 out of 5
The room was good, comfortable bed, clean, etc. I asked for a wake up call and it was 10 minutes late. I also arranged for a shuttle and they switched times to 15 minutes earlier and only gave me 10 minutes warning before it left.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by Andrea Manni, General Manager

Thank you for your feedback, we apologize for any frustration that you may have had during your stay.

4 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Sep 1, 2019 by Andrea Manni, General Manager

Thank you!

5 out of 5
All of the staff was wonderful and even cheerful, very helpful and made everything a breeze. I had a package overnighted to the hotel and when I went to pick it up Bessie remembered who I was, greeted me by my first name and handed me the package. The fact that she remembered my name and that I had a package delivered was such great customer service. The rooms are great and well decorated. The continental breakfast and airport shuttle were great. If I ever need a place to stay in Boston then I will choose this place again. I highly recommend it.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 1, 2019 by Andrea Manni, General Manager

Thank you! You are appreciated!

5 out of 5
Very clean, very friendly and helpful staff, no restaurant in walking distance was the only negative

Posted by on Aug 5, 2019

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Comment from Hotel Management

Sep 1, 2019 by Andrea Manni, General Manager

Thank you for your feedback! We have 110 Grille which is EXCELLENT! Please ask at the desk next visit and we will point you in the right direction!

About the Holiday Inn Express Saugus (Logan Airport)

Location 999 Broadway, Saugus, MA 01906

Property Features

Holiday Inn Express Saugus (Logan Airport) offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 400 square feet (37 square meters). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Saugus (Logan Airport). For a fee, parking is available. Smoking is allowed in designated areas at this Saugus hotel.

  • 145 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (14.5 km / 9 mi)
  • Train station: Melrose Highlands Station (4.2 km / 2.6 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Holiday Inn Express Saugus (Logan Airport) offers 145 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0007422620

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0007422620. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0007422620
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12 per day
  • Extended parking fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Boston Hotel Saugus North
  • Holiday Inn Express Boston North Saugus
  • Holiday Inn Express Saugus Logan Airport Hotel
  • Holiday Inn Express Logan Airport Hotel
  • Holiday Inn Express Saugus Logan Airport
  • Holiday Inn Express Logan Airport
  • Holiday Inn Express Saugus Logan Airport Hotel
  • Holiday Inn Express Logan Airport Hotel
  • Holiday Inn Express Saugus Logan Airport
  • Holiday Inn Express Logan Airport
  • Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
  • Hotel Holiday Inn Express Saugus (Logan Airport)
  • Holiday Inn Express Saugus (Logan Airport) Saugus
  • Holiday Inn Express Boston North Saugus
  • Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
  • Express Saugus Logan Airport
  • Express Saugus Logan Saugus
  • Holiday Inn Express Saugus (Logan Airport) Hotel
  • Holiday Inn Express Saugus (Logan Airport) Saugus
  • Holiday Inn Express Saugus (Logan Airport) Hotel Saugus

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.