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Holiday Inn Express Saugus (Logan Airport)

2.5-star property
999 Broadway, Saugus, MA 1-855-201-7819

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3.9 out of 5
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See all 39 Travelocity Reviews

"You get a lot for the amount u pay. The 24 hr shuttle to airport and subway make it easy to stay outside city of Boston and yet spend as much time as ... " More

By a verified traveler on Tue 10 Jul 2018

Points Of Interest

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Hotel Description

Saugus guestrooms with free WiFi

Near the airport

Stay at this Saugus hotel and you'll be within 9 miles (15 km) of Bunker Hill Monument and Revere Beach. LEGOLAND® Discovery Center Boston and Tufts University are within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 145 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are also available.

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$124* Per night/room Nov 15 - Nov 16

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Saugus (Logan Airport) ratings based on 39 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Saugus (Logan Airport)

Everyone (15) Business (2) Family (7)
3 out of 5
This property was too far from the airport to call it an airport hotel. It took 45 minutes to get to the airport by hotel shuttle.

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 29, 2019 by Andrea Manni, General Manager

Thank you for your recent stay. We have been an airport property for many years and we know it is frustrating at times when the traffic takes control of your trip. We appreciate you as our customer!

2 out of 5
The room was good, comfortable bed, clean, etc. I asked for a wake up call and it was 10 minutes late. I also arranged for a shuttle and they switched times to 15 minutes earlier and only gave me 10 minutes warning before it left.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by Andrea Manni, General Manager

Thank you for your feedback, we apologize for any frustration that you may have had during your stay.

4 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Sep 1, 2019 by Andrea Manni, General Manager

Thank you!

5 out of 5
All of the staff was wonderful and even cheerful, very helpful and made everything a breeze. I had a package overnighted to the hotel and when I went to pick it up Bessie remembered who I was, greeted me by my first name and handed me the package. The fact that she remembered my name and that I had a package delivered was such great customer service. The rooms are great and well decorated. The continental breakfast and airport shuttle were great. If I ever need a place to stay in Boston then I will choose this place again. I highly recommend it.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 1, 2019 by Andrea Manni, General Manager

Thank you! You are appreciated!

5 out of 5
Very clean, very friendly and helpful staff, no restaurant in walking distance was the only negative

Posted by on Aug 5, 2019

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Comment from Hotel Management

Sep 1, 2019 by Andrea Manni, General Manager

Thank you for your feedback! We have 110 Grille which is EXCELLENT! Please ask at the desk next visit and we will point you in the right direction!

4 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 27, 2019 by Andrea Manni, General Manager

Thank you for your review, it is our pleasure!

3 out of 5
I was very very disappointed with the hotel i am a gold elite member and i was book for the Kool and the Gang concert in Lynn Ma , do to my brothers unforeseen illness and taken tothe hostital and still there i could not make the concert or the room and was not able to get my money back from either one very upsetting!!!!! Thank you Andrea

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 10, 2019 by Andrea Manni, General Manager

Hello: We are sorry that you were disappointed, however, your booking was not direct and we do not cancel third party reservations. I do understand that we offered to move your date, which you did not want to participate in. We appreciate your being a valued member and would love to host you at another time.

5 out of 5
Staff was very friendly and professional. Property was fine. Shuttle to airport was reason I stayed

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by Andrea Manni, General Manager

Thank you for your feedback! It is our pleasure to be of service to you.

4 out of 5
The non smoking room was very smoky smelling. Traffic is very loud , window is not very sound proof.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by Andrea Manni, General Manager

Thank you for your feedback, we understand that you may have had some frustration during your stay and we apologize. We would hope that you would visit us again.

4 out of 5
The man who checked us out on 2/1is clearly not a morning person. No personality and didn’t respond when I asked if the van was unlocked. When walking away I stated to my husband that he doesn’t speak English or something and he yelled out, “I said No!”. I told him he needs to speak up.

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 3, 2019 by Andrea Manni, General Manager

Thank you for being our guest. I apologize for any issue that you may have had at our property. And that is not typical of us! We appreciate you and look forward to your next stay.

About the Holiday Inn Express Saugus (Logan Airport)

Location 999 Broadway, Saugus, MA 01906

Property Features

Holiday Inn Express Saugus (Logan Airport) offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 400 square feet (37 square meters). A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Saugus (Logan Airport). Self parking is free. Smoking is allowed in designated areas at this Saugus hotel.

  • 145 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (14.2 km / 8.8 mi)
  • Train station: Melrose Highlands Station (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express Saugus (Logan Airport) offers 145 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Saugus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Boston Hotel Saugus North
  • Holiday Inn Express Boston North Saugus
  • Holiday Inn Express Saugus Logan Airport Hotel
  • Holiday Inn Express Logan Airport Hotel
  • Holiday Inn Express Saugus Logan Airport
  • Holiday Inn Express Logan Airport
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  • Holiday Inn Express Logan Airport Hotel
  • Holiday Inn Express Saugus Logan Airport
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  • Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
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  • Holiday Inn Express Saugus (Logan Airport) Saugus
  • Holiday Inn Express Boston North Saugus
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  • Express Saugus Logan Airport
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You should know

  • Holiday Inn Express Saugus (Logan Airport) offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.