Book a hotel near Black Mountain Fire Lookout, San Bernardino

"I didn't like the constant noise all night long. I didn't like the fact I was given a dirty room on the third floor when I called front desk to let them know she said hold on I will call u right back with new room number. I waited 22 minutes and then I called t-em back. She said oh I'm going to go into 227 right next door. How ever I had to come back to the office and get a new key card for the door. Once I got there instead of taking two seconds and keying me a new card for the new room she ignores me and continues to help another guest . She had plenty of time to of helped the current guest and rekey my room key. I patienly waited as long as I could without getting upset but there was that moment when I just got frustrated that it's taken me an hour and 20 minutes to get the workers to finish my check in. It's redicoulous and if I wasn't so exhausted from traveling from Kansas that day I'd of thrown a fore real fit. Your staff was rude and inoficiant and was embarrassing . Your facility was filthy and sloppily patched together. I was to exhausted to relocate or I would of no second guessing I wish I had slept in my car. "