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"Not too thrilled that the clerk doing check-in was running his hands through his long hair, touching the check-in materials for me, and not wearing a ... " More

By a verified traveler on Sun 12 Sep 2021

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Hotel Description

Hotel near Binghamton University in Vestal

City center stay

Within 3 miles (5 km) of this Vestal hotel, you'll find Binghamton University and Arnold Park. Davis College and Oakdale Mall are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 79 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Other amenities include free WiFi, sofa beds, and flat-screen TVs with cable channels.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Nov 4 - Nov 5

Suite, 2 Queen Beds (Room)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Vestal near University ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Vestal near University

Everyone (10) Couples (4) Family (4)
3 out of 5
Not too thrilled that the clerk doing check-in was running his hands through his long hair, touching the check-in materials for me, and not wearing a mask where there are signs that "masks are required." Makes zero sense. However, with that said, site was clean, room was clean and large, and the stay was nice. Thank you.

Posted by , from Fairport on Sep 12, 2021

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Comment from Hotel Management

Oct 5, 2021 by MAC

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

5 out of 5
Great staff

Posted by on Sep 5, 2021

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Comment from Hotel Management

Oct 5, 2021 by MAC

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

2 out of 5
Both the front door and the bathroom door stuck. The wifi was slow. The "breakfast bags" were awful. Tiny plain bagels with no butter or cream cheese. The coffee in the lobby was cold. This stay was a real disappointment. The staff was nice, but everything else sucked.

Posted by on Sep 5, 2021

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1 out of 5

Posted by on Aug 25, 2021

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Comment from Hotel Management

Oct 5, 2021 by MAC

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

3 out of 5
I have never been treated so rudely at check-in in all my years or any country. The girl completely ignored me for 20 minutes without even saying a word after I told her we just drive 5 1/2 hours and we needed to use the restroom. She threw out Pepsi bottles, she kept flipping over a piece of paper and folding it, she loaded about a dozen room keys. Two other couples got online also and she just ignored everyine

Posted by on Feb 15, 2021

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Comment from Hotel Management

Mar 9, 2021 by MAC

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

5 out of 5
Only issue was when returned late to hotel no parking spaces left. 2 big trucks were taking up multiple spaces.

Posted by on Aug 22, 2019

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1 out of 5
Essentially we were treated like a number. I had punched in the wrong date on my phone and thought our paid $200 reservation was for Aug 16 but It turned out somehow that they had Aug 15. So they made no offers to change the reservation or offer us any discounts. Travelocity service desk made 2 calls to the hotel with no positive response with no offers for discounts even and after driving over 8 hours that day, we had to purchase an additional room at another hotel! It’s all about profit for the corporations! We will be posted about our experience at Comfort Suites and Travelocity and how unfairly and rudely treated we were! Never again Travelocity or Comfort Suites!

Posted by on Aug 17, 2019

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4 out of 5
Breakfast was good. Lots of room and not too crowded for breakfast.

Posted by on Jul 7, 2019

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5 out of 5
Everything was very clean and available. Nice and quiet for such a large facility. Thank you very much!

Posted by on Jun 24, 2019

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4 out of 5
After traveling for over 4 1/2 hours, we arrived at our location a little early and even though our room was apparently ready, we were told check-in time wasn't until 3:oo. We were made to wait in the lobby before the receptionist would check us in. Otherwise, we had a pleasant stay, our room was adequate and breakfast delicious.

Posted by on Jun 20, 2019

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About the Comfort Suites Vestal near University

Location 3401 Vestal Parkway, Vestal, NY 13850

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Vestal near University offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Comfort Suites Vestal near University also features multilingual staff, a picnic area, and coffee/tea in a common area. Self parking is free. This Vestal hotel is smoke free.

  • 79 guestrooms or units
  • 3 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Vestal near University offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Vestal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Comfort Suites Binghamton
  • Comfort Suites Binghamton University
  • Comfort Suites Binghamton University Hotel
  • Comfort Suites Binghamton University Hotel Vestal
  • Comfort Suites Binghamton University Vestal
  • Comfort Suites Hotel Vestal
  • Comfort Suites Vestal

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Suites Vestal near University.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.