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"Suite size was perfect for our family and the price. " More

By a verified traveler on Mon 08 Jul 2019

Hotel Description

Bend hotel in Boyd Acres area

In Bend

Your stay at this Boyd Acres hotel places you within 3 miles (5 km) of Bend River Promenade and Sun Mountain Fun Center. Les Schwab Amphitheater and Old Mill District are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Bend ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Bend

Everyone (4)
2 out of 5
They were doing repairs to the floor in the reception area that took over three days and still wasn't done when I left. It should have taken one day. I understand that renovations need to be done but it was sloppy work. The elevator was dirty. My shower was broken the first day and I don't like taking baths. The TV didn't work when I arrived. The breakfast was terrible. I would never stay there again. I should have been offered some discount but they didn't offer.

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 30, 2020 by Jackie

We have been doing our best to let everyone who books with us know that we are currently under a renovation, we sincerely apologize that our tile floors being replaced was such an inconvenience. We hope you will give us a second chance and return once our renovation is complete and let us know what you think about our newly renovated building.

4 out of 5
Suite size was perfect for our family and the price.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 18, 2019 by Jackie

We are so pleased that you enjoyed your two room suite during your time here with us. We hope to see you again soon for another fantastic adventure in Central Oregon.

2 out of 5

Even the bacon was depressing.

Pros: Easy to find, good water pressure, familiar logo, no insects.
Cons: Why even do the hot breakfast if it's going to be so terrible? You must throw out a lot of food.
Location: Gas station/mini mart just across the parking lot.
This location didn't really compare to other Holiday Inn Express locations I've tried. The bed was comfortable, and hot tub seemed pretty clean, but the room wasn't cleaned very well. My only interaction with the staff was waiting 20 minutes for someone to show up at the front desk when I arrived. Another couple gave up and walked out during that time. Was looking forward to the "hot" breakfast, but they must serve it all at once at 6am, because it was not doing well when I showed up at 8am. Even the bacon was depressing, so I cut my losses and grabbed a cup of coffee. Won't stay here again.

Posted by , from Portland, OR on Mar 30, 2016

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Comment from Hotel Management

Apr 7, 2016 by hotel staff

Dear Luke, Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Bend, Oregon. We would like to apologize that your stay with us was less than you expected. We here at the hotel take all comments and feedback seriously and rest assured that each department has been notified. Please feel free to contact us directly with any other concerns or comments. Have a good day. Best Regards, Jenni Hadley Front Office Supervisor

3 out of 5

Bed soft and old. Bad chemical smell in hall.

Room nice. Bed aweful. We slid to the middle of the bed all night. I go to the hotel to sleep, not slide. Breakfast was very good at least.

Posted by , from Portland, OR on Oct 26, 2015

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Comment from Hotel Management

Nov 20, 2015 by Heather

Dear Linda, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the lack of sleep you experienced during your stay with us. We understand how important it is to get a good nights rest, and it is disheartening to hear that your stay did not meet these standards. Rest assured that these issues will be looked into immediately. We value your comments and welcome the opportunity to serve you again. Sincerely, Heather F. General Manager

4 out of 5

Hotel is lovely but not in downtown Bend

Hotel is three miles outside of Bend. Not within walking distant to testaurants

Posted by on Sep 22, 2015

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2 out of 5

Wasn't what we normally find at Holiday Inn

Pros: Th location was near a mall.
Cons: Upgrade - clean the carpets, paint, repair door jambs, new toilets and tubs, and a general overhaul.
Location: Near a large mall.
The room needed painting; bathroom tiles were chipped, and tub and toilet stained badly. Beds were uncomfortable and I put a bath towel on the bedspread. Definitely needs upgrading. I can't believe this is the same hotel chain we stay at all the time. Very disappointed especially since we paid almost $200 a night with the tax! We won't stay there again.

Posted by , from salem, Oregon on Aug 25, 2015

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5 out of 5

This hotel has a homey atmosphere.

Pros: Quiet
Cons: Nothing close
This hotel has a very homey atmosphere. The staff was friendly and courteous. The rooms are spacious and clean.

Posted by , from Shelley, ID on Feb 9, 2011

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4 out of 5

Good price and very clean!

The hotel was very clean, the price was affordable for us, and the staff was super friendly. We really enjoyed our stay! The breakfast in the morning was wonderful and had a lot of options, which made us all happy! There was a pool and it was on the cold side because I think they must have been having problems with the heater. The hot tub was nice and hot though and we enjoyed that a lot! Overall, it was a wonderful stay and we will be back!

Posted by on Mar 29, 2010

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5 out of 5

Great place

nice hotel perfect for travel with kids. good breakfast. The staff is really nice.

Posted by on Apr 9, 2009

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5 out of 5

Family stay review

Stayed in the suite...absolutely loved it! Plenty of room (2 adults and 2 teenagers), very clean, and hotel was friendly and helpful. The pool and excercise rooms were well equipped and clean. The breakfast was a full continental with scrambled eggs, bacon, sausage, buiscuts and gravy...among your assorted muffins, fruits and juices/coffee/tea.

Posted by on Mar 30, 2009

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About the Holiday Inn Express & Suites Bend

Location 20615 Grandview Dr, Bend, OR 97701

Property Features

Holiday Inn Express & Suites Bend offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Bend. Free self parking is available. This Bend hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Redmond, OR (RDM-Robert's Field) (21.1 km / 13.1 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Bend offers 99 accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Hotel Names

  • Bend Holiday Inn Express
  • Holiday Inn Express Bend
  • Holiday Inn Express Hotel Bend
  • Holiday Inn Express Bend Hotel
  • Express & Suites Bend Bend
  • Holiday Inn Express & Suites Bend Bend
  • Holiday Inn Express & Suites Bend Hotel
  • Holiday Inn Express & Suites Bend Hotel Bend

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.