Book a hotel near Bastion of Santiago, Cartagena

"Two days after arrival we notes bugs in the room. Front desk assigned us a new room who also had bugs. After that they called for the housekeeping supervisor and manager to find a new clean room. The hotel is currently understaffed per one of their staff members. We had to wait 35-45 min to get someone to take an order for meals and just as long of a wait to get drinks and food service. I will never book a stay here again or recommend it to anyone. Such bad experience. The only amenity I enjoyed was the pool. "

"Front desk offered excellent service. The breakfast at the restaurant delicious and the staff at restaurant 5 start service. Location is very closed by everything restaurants , shooping and bars. The area is very safe for turist. The hotel Sophia is hidden gem of the old old town Cartagena. We recomendable the hotelfor any first time in cartagena. Hotel shopia make sure any need from its guest is taken care of.. Rooms are very clean and housekeeping rocks!!! I love our stay at the Sophia Hotel and we will stay again for our return trip!!!! Thank you Hotel Sophia we will see you soon😍"

"The hotel is absolutely beautiful, the room was spacious with high ceilings and a very comfortable bathroom. "

"This hotel is a hidden gem. It is centrally located within the old walls of Cartagena. The staff was so caring and attentive to our needs. I would definitely recommend to a couple looking for a quit and romantic location. "