Cartagena Walled City stay
Within a 10-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Walls of Cartagena. Parque de La Marina and Caribbean Naval Museum are also within half a mile (1 km).
Poolside dining
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport pick-up service. You'll appreciate the gym, bar/lounge, and laundry facilities.
Feb 12, 2020 by Javier
Dear Guest Best Regards from the Charleston Santa Teresa team. Thank you very much for choosing us as your stay option in Cartagena city. Thank you also for your comments and for taking the time to let us know your experience with us. Forward to see you very soon again in our hotel. Best Regards
Sep 2, 2019 by Javier
Dear Guest, Best Regards from Charleston Santa Teresa team. Thank you for choosing us as your stay option in Cartagena City We understand your comments and it is something that on several occasions we have informed and we expected a quick solution. It is very important for us to know about the noise cause for the restaurant and it is something we hope to resolve soon Forward to see you again in our Hotel .
Aug 5, 2019 by Javier
Dear Adriana Best Regards from our team at the Charleston Santa Teresa Hotel. We appreciate your comments and for choosing us as your choice of stay in the city of Cartagena. we are happy to know that you enjoy our hotel and all our services, always all our staff will be willing to offer the best experiences to all our guests We hope to have you back soon at our hotel.
Jul 22, 2019 by Javier
Dear Guest have a greeting from our hotel team charleston Santa Teresa we appreciate your comments about our hotel our services and our rooms We hope to have you back soon in our hotel.
Charleston Santa Teresa Cartagena offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 2626 square feet (244 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Charleston Santa Teresa Cartagena. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A complete renovation of Charleston Santa Teresa Cartagena was completed in October 2021. Smoking is allowed in designated areas at this Colonial Cartagena hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Charleston Santa Teresa Cartagena offers 87 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Charleston Santa Teresa Cartagena has 3 restaurants serving breakfast, lunch, and dinner.
La Terraza - This restaurant is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Harry`s Cartagena - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Charleston Santa Teresa Cartagena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
