Cartagena Walled City stay
With a stay at this Cartagena Walled City hotel, you'll be well placed to visit Clock Tower and Cartagena de Indias Convention Center, both within half a mile (1 km). Bocagrande Beach and Las Bovedas are also within 2 miles (3 km).
A full-service spa, 3 restaurants, and a gym are all featured at this luxury hotel. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and airport pick-up service. Enjoy the a rooftop terrace and perks like free WiFi.
IPads, free WiFi
The 87 soundproofed guestrooms offer free WiFi and iPads. Comforts include Frette Italian sheets and pillow menus, while espresso makers and bathrobes are thoughtful touches. Change of towels is available on request.
Feb 12, 2020 by Javier
Dear Guest Best Regards from the Charleston Santa Teresa team. Thank you very much for choosing us as your stay option in Cartagena city. Thank you also for your comments and for taking the time to let us know your experience with us. Forward to see you very soon again in our hotel. Best Regards
Sep 2, 2019 by Javier
Dear Guest, Best Regards from Charleston Santa Teresa team. Thank you for choosing us as your stay option in Cartagena City We understand your comments and it is something that on several occasions we have informed and we expected a quick solution. It is very important for us to know about the noise cause for the restaurant and it is something we hope to resolve soon Forward to see you again in our Hotel .
Aug 5, 2019 by Javier
Dear Adriana Best Regards from our team at the Charleston Santa Teresa Hotel. We appreciate your comments and for choosing us as your choice of stay in the city of Cartagena. we are happy to know that you enjoy our hotel and all our services, always all our staff will be willing to offer the best experiences to all our guests We hope to have you back soon at our hotel.
Jul 22, 2019 by Javier
Dear Guest have a greeting from our hotel team charleston Santa Teresa we appreciate your comments about our hotel our services and our rooms We hope to have you back soon in our hotel.
The following facilities or services will be unavailable from May 9 2022 to October 31 2022 (dates subject to change):
The property will be renovating from May 9 2022 to October 31 2022 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Charleston Santa Teresa Cartagena offers its guests a full-service spa, a health club, and complimentary bicycles. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2626 square feet (244 square meters) and includes a conference center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Charleston Santa Teresa Cartagena. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A complete renovation of Charleston Santa Teresa Cartagena was completed in October 2021. Smoking is allowed in designated areas at this Colonial Cartagena hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Charleston Santa Teresa Cartagena offers 87 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Charleston Santa Teresa Cartagena has 3 restaurants serving breakfast, lunch, and dinner.
La Terraza - This restaurant is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Harry`s Cartagena Restaur - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Plaza Santa Teresa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a health club and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Santa Teresa Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Charleston Santa Teresa Cartagena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.