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4.1 out of 5

"The beds in the room were probably the worst beds we have ever slept on. The squeaked when moving on the bed. For the price of the room, I was very di ... " More

By a verified traveler on Tue 20 Jul 2021

Hotel Description

Enjoy free weekday breakfast at this Laurel hotel

In Laurel

Within 2 miles (3 km) of this Laurel hotel, you'll find Laurel College Center and UM Laurel Medical Center. Laurel Museum and Dutch Country Farmers Market are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A snack bar/deli, a computer station, and luggage storage are also on offer.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 119 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available. Housekeeping is available once per stay.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$113* Per night/room Aug 9 - Aug 10

Standard Room, 2 Double Beds, Accessible (Comm, Mobil Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room (Specialty)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comm, Mobil Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel

Everyone (11) Family (2)
3 out of 5
The beds in the room were probably the worst beds we have ever slept on. The squeaked when moving on the bed. For the price of the room, I was very disappointed

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 27, 2021 by Dorothy

Thank you for your feedback - We will certainly look into the issue with the squeaky bed. I am so sorry you were disappointed and hope you will give us another try in the future.

3 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Elubia Trujillo

Thank you for taking the time to review your stay with us.

5 out of 5
The hot tub surround needs to be repainted because of chipping paint. Cigarette butts were in side ash tray on lounge chair which was not too appealing.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Nov 7, 2019 by JB

Thank you for giving us the opportunity to fulfill your needs and reporting your feedback. We take pride in the work we do and use the feedback as a tool for continuous improvement. Sincerely Juanetta Bullock

5 out of 5
Everything was great it was 15 minutes away from the casino the location was good I was able to go to Lowe’s with no problem

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 20, 2019 by JB

Thank you for giving us the opportunity to fulfill your needs and reporting your feedback. I am delighted to hear about your experience during your stay. We take pride in the work we do and use the feedback as a tool for continuous improvement. Please contact me so I can assist you with your accommodations. Sincerely

2 out of 5

Posted by on Aug 11, 2019

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4 out of 5
Workout equipment was inoperative in one case and damaged in a dangerous way in another.

Posted by on Apr 24, 2019

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4 out of 5

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by Shannon

Thank you for taking the time to respond. We truly strive to earn 5's! Please let us know how we may improve. Come back to visit soon!

3 out of 5

Holiday Inn Express Hotel and Suites Laurel MD

Pros: It was quiet and the amenities was okay
Cons: Change the carpet in the room and , repair the faucet in the shower they are too loose
Location: The location is good, a nice mall within walking distance with a movie theater and a late night grocer
On my arrival at this place my first encounter with the desk agent was so horrible I was left speechless. I arrived early from a red eye flight, I knew I was early ( arrived about noon). I apologized to the woman at the desk and said to her " I know I am early but could you please check and see if you have any room I could check in?" she started rolling her eyes and gave me this attitude, " no it's not ready, check in time is 3 pm so you better come back at 3" . There was no need for the attitude, she could have offered to store my luggage, please have a seat in the lobby, something! then she just walked off leaving me standing there stunned. I sat outside in the car until 3 pm, I went back and this gentleman checked me in, he was pleasant and professional although he was busy vs the woman who had no one else in line except me. Checking out I had the same woman and the same attitude, she should NOT be at the front desk. Someone should tell he to adjust her attitude not pleasant... Everyone else was pleasant and nice but she spoiled it for me

Posted by , from California on Jul 27, 2018

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Comment from Hotel Management

Aug 6, 2018 by Dorothy P

Claudette, I am truly sorry your first encounter when you arrived was as you describe. I have spoken to the staff member and shared your feedback with her. I want to apologize on her behalf and assure you that the behavior you described is not acceptable. I hope the remainder of your stay was enjoyable and if you do return to the Laurel area you will give us another chance and stay with us again.

3 out of 5
Very noisy ..they had church service outside my room I couldn't get sleep..very unprofessional and not a great idea I'm sure they had a lot of upset guest

Posted by on May 7, 2018

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5 out of 5

Nice hotel

Staff was very accomdating. Near a shopping center.

Posted by on Dec 5, 2017

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Comment from Hotel Management

Dec 11, 2017 by John Cerrato

Thank you so much for your kind words. We strive to make every stay as great as possible. We look forward to you staying with us again in the future.

About the Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel

Location 14402 Laurel Pl, Laurel, MD 20707

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1350 square feet (125 square meters). The business-friendly Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and an elevator. Self parking is free. This Laurel hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 1350 sq ft of conference space
  • 125 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ronald Reagan National Airport (DCA) (41.5 km / 25.8 mi)
  • Train station: Laurel Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel offers 119 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Laurel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Hotel Laurel
  • Holiday Inn Express Laurel
  • Holiday Inn Express Hotel And Suites Laurel
  • Holiday Inn Laurel
  • Laurel Holiday Inn
  • Express Suites Laurel, An Ihg
  • Holiday Inn Express Hotel Suites Laurel
  • Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel Hotel
  • Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel Laurel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.