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"The beds in the room were probably the worst beds we have ever slept on. The squeaked when moving on the bed. For the price of the room, I was very di
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More
Within 2 miles (3 km) of this Laurel hotel, you'll find Laurel College Center and UM Laurel Medical Center. Laurel Museum and Dutch Country Farmers Market are also within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A snack bar/deli, a computer station, and luggage storage are also on offer.
Free WiFi, sofa beds
Featuring conveniences like sofa beds and refrigerators, the 119 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available. Housekeeping is available once per stay.
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel ratings based on 15 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel
Everyone (11)Family (2)
3 out of 5
The beds in the room were probably the worst beds we have ever slept on. The squeaked when moving on the bed. For the price of the room, I was very disappointed
Posted by a verified traveler on Jul 20, 2021
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Comment from Hotel Management
Jul 27, 2021
by Dorothy
Thank you for your feedback - We will certainly look into the issue with the squeaky bed. I am so sorry you were disappointed and hope you will give us another try in the future.
3 out of 5
Posted by a verified traveler on Jun 2, 2020
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Comment from Hotel Management
Jun 3, 2020
by Elubia Trujillo
Thank you for taking the time to review your stay with us.
5 out of 5
The hot tub surround needs to be repainted because of chipping paint. Cigarette butts were in side ash tray on lounge chair which was not too appealing.
Posted by Greg on Sep 16, 2019
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Comment from Hotel Management
Nov 7, 2019
by JB
Thank you for giving us the opportunity to fulfill your needs and reporting your feedback. We take pride in the work we do and use the feedback as a tool for continuous improvement.
Sincerely
Juanetta Bullock
5 out of 5
Everything was great it was 15 minutes away from the casino the location was good I was able to go to Lowe’s with no problem
Posted by a verified traveler on Aug 11, 2019
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Comment from Hotel Management
Aug 20, 2019
by JB
Thank you for giving us the opportunity to fulfill your needs and reporting your feedback. I am delighted to hear about your experience during your stay. We take pride in the work we do and use the feedback as a tool for continuous improvement. Please contact me so I can assist you with your accommodations.
Sincerely
2 out of 5
Posted by a verified traveler on Aug 11, 2019
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4 out of 5
Workout equipment was inoperative in one case and damaged in a dangerous way in another.
Posted by a verified traveler on Apr 24, 2019
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4 out of 5
Posted by a verified traveler on Apr 5, 2019
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Comment from Hotel Management
Apr 5, 2019
by Shannon
Thank you for taking the time to respond. We truly strive to earn 5's! Please let us know how we may improve. Come back to visit soon!
3 out of 5
Holiday Inn Express Hotel and Suites Laurel MD
Pros:It was quiet and the amenities was okay
Cons:Change the carpet in the room and , repair the faucet in the shower they are too loose
Location:The location is good, a nice mall within walking distance with a movie theater and a late night grocer
On my arrival at this place my first encounter with the desk agent was so horrible I was left speechless. I arrived early from a red eye flight, I knew I was early ( arrived about noon). I apologized to the woman at the desk and said to her " I know I am early but could you please check and see if you have any room I could check in?" she started rolling her eyes and gave me this attitude, " no it's not ready, check in time is 3 pm so you better come back at 3" . There was no need for the attitude, she could have offered to store my luggage, please have a seat in the lobby, something! then she just walked off leaving me standing there stunned. I sat outside in the car until 3 pm, I went back and this gentleman checked me in, he was pleasant and professional although he was busy vs the woman who had no one else in line except me. Checking out I had the same woman and the same attitude, she should NOT be at the front desk. Someone should tell he to adjust her attitude not pleasant... Everyone else was pleasant and nice but she spoiled it for me
Posted by Claudette, from California on Jul 27, 2018
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Comment from Hotel Management
Aug 6, 2018
by Dorothy P
Claudette,
I am truly sorry your first encounter when you arrived was as you describe. I have spoken to the staff member and shared your feedback with her. I want to apologize on her behalf and assure you that the behavior you described is not acceptable. I hope the remainder of your stay was enjoyable and if you do return to the Laurel area you will give us another chance and stay with us again.
3 out of 5
Very noisy ..they had church service outside my room I couldn't get sleep..very unprofessional and not a great idea I'm sure they had a lot of upset guest
Posted by a verified traveler on May 7, 2018
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5 out of 5
Nice hotel
Staff was very accomdating. Near a shopping center.
Posted by d on Dec 5, 2017
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Comment from Hotel Management
Dec 11, 2017
by John Cerrato
Thank you so much for your kind words. We strive to make every stay as great as possible. We look forward to you staying with us again in the future.
About the Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Property Features
There's a snack bar/deli on site. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1350 square feet (125 square meters). The business-friendly Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and an elevator. Self parking is free. This Laurel hotel is smoke free.
1 building
119 guestrooms or units
5 levels
1350 sq ft of conference space
125 sq m of conference space
To-go breakfast (free)
Deli
Business center (24 hours)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Snack bar/deli
Sofa bed
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Ronald Reagan National Airport (DCA) (41.5 km / 25.8 mi)
Train station: Laurel Station (2.6 km / 1.6 mi)
Parking: Free self parking
Room Amenities
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel offers 119 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Laurel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.
Pull-out sofa bed
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Housekeeping (once per stay)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Events/parties not allowed
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per stay
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
Holiday Inn Express Hotel Laurel
Holiday Inn Express Laurel
Holiday Inn Express Hotel And Suites Laurel
Holiday Inn Laurel
Laurel Holiday Inn
Express Suites Laurel, An Ihg
Holiday Inn Express Hotel Suites Laurel
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel Hotel
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel Laurel
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served or allowed at Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel is 1.4 mi away from Laurel.
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel does not have a restaurant on site. Nearby dining options include Chidos (3-min walk), Fridays (4-min walk), and Olive Garden (6-min walk).
This hotel offers free self parking.
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel is 25.8 mi (44-min drive) away from the Ronald Reagan National Airport (DCA) airport, the closest popular airport to the property.
Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel does not have a pool.
There are no spa services available at this hotel.
Yes, Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel offers free breakfast.
Check-in is from 3:00 PM - midnight.
Airport shuttle services are not available at Holiday Inn Express Hotel and Suites Laurel, an IHG Hotel.
No, there is no casino at this hotel, but Maryland Live Casino (24-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
