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Quality Inn & Suites Airport

2.5-star property
2751 Highway 71 E, Del Valle, TX 1-855-201-7819

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3.4 out of 5
See all 19 Travelocity Reviews

"Inexpensive, Functional, clean, convenient to airport " More

By a verified traveler on Fri 18 Oct 2019

Points Of Interest

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Hotel Description

Del Valle guestrooms with free WiFi

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Lady Bird Lake and Riverside Golf Course. Texas State Capitol and Circuit Of the Americas are within 9 miles (15 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the express check-in and free Internet in public areas. A picnic area, express check-out, and luggage storage are also on offer.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 112 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Airport ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites Airport

Everyone (11) Family (7)
4 out of 5
Inexpensive, Functional, clean, convenient to airport

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 20, 2019 by Operations Director

Thank you for your feedback. Feedback means a lot to us as we use all feedback to learn how we can better serve our guests. We hope you will choose to stay with us the next time you are in the Austin area. Stephanie Mason Operations Director

2 out of 5
It was way dirtier than I would have expected. Ants in my bathroom. Not worth $80. Worth abut $30 as far as cleanliness and quality.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 13, 2019 by manager

thank you for your survey

4 out of 5

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by manager

Thank you

1 out of 5
Thought location was good the bed was good but bathroom was gross saw cockroach in the pool and another scurrying across floor by elevators. I had to go back down to front desk several times because door key did not work. The windows in the room were so filthy you could hardly see out the window

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Manager

Thank you for your survey your feedback is very important to us , I will look into the issues you encountered

4 out of 5
The shuttle driver was very accommodating! Also, we were grateful for getting an extension on check out to noon because we have 3 children.

Posted by on May 22, 2019

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Comment from Hotel Management

May 24, 2019 by Manager

Thank you for your survey , Your feedback is important to us

5 out of 5
The staff was so very friendly and helpful. I will definitely stay there again.

Posted by on May 10, 2019

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Comment from Hotel Management

May 10, 2019 by Manager

Thank you for your survey glad you had a great stay

4 out of 5
Subtle displeasing odor in halls & elevator.. rooms were ok.

Posted by on Apr 26, 2019

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Comment from Hotel Management

Apr 26, 2019 by Manager

thank you for your survey

3 out of 5
Telephone in the room was not connected! Had to walk back to the desk to ask a question. Courtesy van didn’t leave until 5 am then it was late leaving. Missed my flight!!!

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 21, 2019 by Manager

thank you for your survey , I apologize for your unpleasant stay

2 out of 5
The bed sheets were not very clean and bunch of hair in the bed

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 21, 2019 by Manager

I apologize for the issues you encountered

5 out of 5
Close to airport. Shuttle to airport. Friendly staff

Posted by on Feb 15, 2019

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Comment from Hotel Management

Mar 21, 2019 by Manager

Thank you

About the Quality Inn & Suites Airport

Location 2751 Highway 71 E, Del Valle, TX 78617

Renovations + Closures

The following facilities or services will be unavailable from February 6 2021 to June 5 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Quality Inn & Suites Airport, you'll find multilingual staff, a picnic area, and coffee/tea in a common area. Public spaces have free WiFi and wired Internet. The business-friendly Quality Inn & Suites Airport also features complimentary newspapers in the lobby, laundry facilities, and express check-in. Self parking is free. This Del Valle hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Austin-Bergstrom International Airport (AUS) (2.9 km / 1.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Airport offers 112 accommodations with complimentary newspapers and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Del Valle hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for guests arriving after 10 PM for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Airport Quality Inn
  • Quality Inn Airport Del Valle
  • Quality Airport Del Valle
  • Quality & Suites Del Valle
  • Quality Inn & Suites Airport Hotel
  • Quality Inn & Suites Airport Del Valle
  • Quality Inn & Suites Airport Hotel Del Valle

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.