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Holiday Inn Express & Suites Austin South, an IHG Hotel

2.5-star property
701 East Stassney Lane, Austin, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 10 travelocity Reviews

"Very clean & good service " More

By a verified traveler on Sat 21 Aug 2021

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Hotel Description

Hotel near Century South Shopping Center in Austin

In Austin

Your stay at this Sweetbriar hotel places you within 2 miles (3 km) of Century South Shopping Center and Battle Bend Park. Southridge Plaza and Mabel Davis District Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 86 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Oct 25 - Oct 26

Standard Room, 2 Queen Beds, Accessible (Mobil Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds (Extra Floor Space)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible (Comm Access)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express & Suites Austin South, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Austin South, an IHG Hotel

Everyone (6) Family (1)
5 out of 5
Very clean & good service

Posted by on Aug 21, 2021

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Comment from Hotel Management

Sep 25, 2021 by FOM

Thank you and hope to see you soon again.

5 out of 5
EVERYTHING WAS NICE AND CLEAN AND KID FRIENDLY

Posted by on Jun 29, 2021

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2 out of 5
Was dissatisfied with our stay, the hotel was poor maintenance, carpets,floor, elevator looked dirty ! The room was okay beds were comfortable, house keeping is only allowed every three days, breakfast was horrible poor ! Only an egg biscuit and banana, never coming back! Just spend $189 a night for a terrible stay

Posted by on Jun 2, 2021

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4 out of 5
Very clean! The pool was great for kids. Comfortable mattresses and pillows were soft and firm (first time a choice was offered as a standard part of the room). Breakfast pancake machine was great-Pancakes at the touch of a button! Restaurants were close and we were very pleased! Will stay here again!

Posted by on Jul 13, 2019

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4 out of 5

Posted by on May 22, 2019

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4 out of 5
After checking in to, and checking out of, 2 other local hotels yesterday. we landed at Holiday Inn Express about 2300hrs. The staff was friendly and gave a good list of amenities and parking situation. The room was clean and the A/C worked. The breakfast area seems a little confined with the location of the dividing wall. The selection was good, but the moderately grumpy person tending to the area was obviously overwhelmed. He was, sincerely, hustling, but could not keep up with the continued issues with the pancake maker, breakfast foods and coffee running out and guest questions. 2 different guests had questions about the arrival of replacement food items and his responses were a little hostile. Moving on from that, the facility and parking areas were clean, the location was great for us. If we have other travels to Austin, and they'll have us, we'll likely stay again.

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 24, 2019 by Amanda Harmon Assistant General Manager

Thank you so much for taking the time to provide us with feedback from your stay. I am happy to know that after your experience at the other hotels we were able to help salvage your vacation. Thank you providing me with information regarding your breakfast experience as this has been addressed. Should you find yourself in the Austin area again please allow us to host you and your family to make that stay a 5 out of 5!

5 out of 5

Great hotel, will stay here again & again

Would stay at this hotel again! Rooms were large and very clean. Beds were comfortable. Showers were terrific - no lack of water pressure or hot water at this hotel. Continental breakfast had variety and was ok (I really don't come to a hotel based on their breakfasts).

Posted by , from Humble, Texas on Oct 17, 2016

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4 out of 5

Great value in Austin

Pros: Clean. Great South Austin location.
Cons: Parking.
Location: Lots of shopping and restaurants
This hotel was a really good value for Austin. Very clean Hotel with friendly staff and many restaurants near by. Rooms were easily large enough for the 4 of us, 2 queen beds and with a pull out couch if needed. If you are spending time in South Austin this is a good place to stay.

Posted by on Aug 22, 2016

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3 out of 5

Nice place, horrible customer service

This hotel is new and in a great location for those going to events at Circuit of the Americas. But despite its newness, convenient location and comfort, during our stay housekeeping left our room door open probably all day - left behind cleaning supplies that were never collected - and someone went through my husbands suitcase. While nothing was missing, when we spoke with hotel staff they routinely gave us a run around each day promising that their manager would be in touch first thing the next day and then the next and so on, even at check out. She never actually left a message on our room phone or our cell phones and was never on site while we were there. We never received an apology or offered any kind of compensation except continuing excuses as to why she couldn't reach us. There is no manager on duty at this hotel from what we could tell and no back up coverage. While our room was nice and the facilities are new - it appeared that the hallways were not vacuumed with an old toothbrush and dirty q tips left lying on the floor. While this is a decent place our experience demonstrated a lack of staff availability and integrity.

Posted by , from Anchorage, AK on Apr 14, 2016

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Comment from Hotel Management

May 20, 2016 by Hotel Staff

We are sorry for the issues you encountered at our hotel. We do work hard to satisfy every guest and apologize that we failed this time. We do hope that you will give us a second chance.

5 out of 5

Amazing staff

My stay at Austins holiday inn was great, it was a nice spacious room and their breakfast was some of the best I've had so far. Even better, when my car broke down and wouldn't turn on, a female staff member and a man from their maientance crew were so generous and helped us tremendously. Thanks to them I was able to return home safely. (:

Posted by , from Mcallen, Tx on May 12, 2015

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Comment from Hotel Management

May 13, 2015 by General Manager

Glad you enjoyed your stay and even though your car had trouble my staff was willing and ready to help. I love hearing that. Thank you for your review.

About the Holiday Inn Express & Suites Austin South, an IHG Hotel

Location 701 East Stassney Lane, Austin, TX 78745

Property Features

Holiday Inn Express & Suites Austin South, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Austin South, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free. This Austin hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2015
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Austin South, an IHG Hotel offers 86 accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival.

This property does not have a front desk. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Holiday Inn Express Austin South
  • Holiday Inn Express Hotel Austin South
  • Holiday Inn Express Austin South Hotel
  • Holiday Inn Express Suites Austin South
  • Holiday Inn Express Austin
  • Holiday Inn Express Suites Austin South
  • Holiday Inn Express & Suites Austin South, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Austin South, an IHG Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.