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4.1 out of 5

"Nice location clean rooms and good service and more than adequate breakfast. " More

By a verified traveler on Sun 15 Dec 2019

Hotel Description

Enjoy free breakfast at this Sunset Valley hotel

In Sunset Valley

Within 2 miles (3 km) of this Sunset Valley hotel, you'll find Sunset Valley Village and Burger Stadium. West Gate Central and Barton Square Mall are also within 3 miles (5 km).

Free perks

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 99 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Aug 17 - Aug 18

Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Hotel & Suites Austin - Sunset Valley, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Austin - Sunset Valley, an IHG Hotel

Everyone (4) Family (3)
5 out of 5

Posted by on Apr 22, 2021

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4 out of 5

Posted by on Jan 9, 2021

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Comment from Hotel Management

Feb 9, 2021 by Getu

Thank you

5 out of 5
Nice location clean rooms and good service and more than adequate breakfast.

Posted by on Dec 15, 2019

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5 out of 5
I’m not too sure that I like that it cost more to book directly at the hotel. To save money, I have to book online through a 3rd party.

Posted by on Nov 12, 2019

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2 out of 5
If you have allergies or chemical sensitivity, DO NOT STAY HERE!!! I directly contacted the hotel to ask if they use air fresheners or perfumes in the hotel before booking thru Travelocity. They said they only use IHG approved chemicals. They DO USE SPRAYS in the hotel - I had to buy an air filter in order to stay. It was very unpleasant.

Posted by on Mar 3, 2019

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4 out of 5
Everything is good . It's very clean and breakfast is very good.

Posted by on Feb 20, 2019

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3 out of 5
The staff here is great, and the location is excellent. The cleaning is sub-par (there was a plate of uncovered, aging food sitting undisturbed from the last guest in a cabinet when I arrived), among other things, and the facilities themselves are showing signs of age and wear (things like phones that don't work, tv's with broken buttons, etc.). Overall, for a simple business stay this is fine, but I would not stay here on vacation.

Posted by on Oct 18, 2018

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5 out of 5

Nice hotel.

Very comfortable except for ventilation for steam in bathroom. Also had booked a room for 3 people, but when only 2 could go, was unable to change billing since it was done through Travelocity. Ended up paying for a person who wasn't even there. Learned to book directly with hotel next time. Needed to extend stay one more day so had to check in again for additional day.

Posted by , from Austin on Dec 27, 2016

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4 out of 5

Difficult to get to

Pros: Free breakfast, Free Internet
Cons: Nothing close, difficult to get to
This hotel is decent once you get to it. Roadways, turn-arounds, exits, etc. Even with a GPS it is almost impossible to get to. We could even see it from the highway, but couldn't find the right way to get there. It took no less than 4 tries and double backs. Hotel staff is aware of this and while we were checking in, they received 2 other calls asking for directions with people that were lost. Once there, room was fairly large, clean, and service was great. Breakfast had good choices and was a little different each day. Hotel is right on a major highway - ask for a room on the far, non-traffic side.

Posted by on Aug 10, 2012

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5 out of 5

Another Great HI Express

Pros: Free breakfast, Free Internet
Another Excellent HI Express.....Dependable Service, Quality and Breakfast!

Posted by , from Texas, USA on Oct 30, 2011

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About the Holiday Inn Express Hotel & Suites Austin - Sunset Valley, an IHG Hotel

Location 4892 W Highway 290, Sunset Valley, TX 78735

Property Features

Holiday Inn Express Hotel & Suites Austin - Sunset Valley, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. There are 2 meeting rooms available. The business-friendly Holiday Inn Express Hotel & Suites Austin - Sunset Valley, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Sunset Valley hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Dining venue
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Austin-Bergstrom International Airport (AUS) (19.1 km / 11.9 mi)
  • Train station: Austin Station (9.9 km / 6.1 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites Austin - Sunset Valley, an IHG Hotel offers 99 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Holiday Inn Express Hotel & Suites Austin - Sunset Valley, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Austin Sunset Valley
  • Holiday Inn Express Hotel Austin Sunset Valley
  • Holiday Inn Hotel Sunset
  • Holiday Inn Express Hotel Sunset Valley
  • Hotel Holiday Inn Express Hotel & Suites Austin - Sunset Valley
  • Holiday Inn Express Hotel Austin Sunset Valley
  • Holiday Inn Express Austin Sunset Valley
  • Holiday Inn Express Hotel Suites Austin Sunset Valley
  • Holiday Inn Express Hotel Suites Austin Sunset Valley
  • Holiday Inn Express Hotel Austin
  • Holiday Inn Express Austin
  • Express Austin Sunset Valley

You should know

  • The seasonal pool will open in April and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.