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"Just parking , construction. Hotel should have been close, for the safety of guests. Breakfast can improve, it’s just store bought items . " More

By a verified traveler on Wed 06 Nov 2019

Hotel Description

4-star Beaux Arts hotel near Lenox Square

In suburbs

Your stay at this Buckhead hotel places you within 2 miles (3 km) of Lenox Square and Atlanta History Center. Legoland Discovery Center and Phipps Plaza are also within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as free WiFi in public areas and free Internet in public areas. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.

Free Internet, LED TVs

The individually decorated guestrooms offer free WiFi, free wired Internet, and free local calls. LED TVs come with cable channels, and other amenities include coffee/tea makers and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Feb 5 - Feb 6

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 Kingbed, Penthouse)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Burgess Hotel Trademark Collection by Wyndham ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Burgess Hotel Trademark Collection by Wyndham

Everyone (10) Business (1) Family (1)
5 out of 5
Just parking , construction. Hotel should have been close, for the safety of guests. Breakfast can improve, it’s just store bought items .

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 7, 2019 by Marie Johnson

Thank you for your feedback. We are sorry if you did not feel safe but we ensure you our guest have been safe staying with us throughout the entire renovation process and we try to make sure there is minimum inconvenience with parking and noise. Unfortunately, there is noise to be expected with renovations and we listed the notice of renovations on all websites to ensure guests are aware before booking. We are about 45 days from completion and we hope you will return to get the full guest experience of "The Burgess" Hotel! Be well.

3 out of 5
This property was under construction and very noisy

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by General Manager

Thank you for the review and the comments. We are sorry that you were inconvenienced by our improvements, but think you will agree that the room product is excellent. and when the rest is done it will be beautiful as well. We are almost there!

4 out of 5
Althea at check in was exceptional! The design of my room, with funky lighting fixtures and a separate seating area, is stellar.

Posted by on May 7, 2019

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Comment from Hotel Management

May 23, 2019 by Marquis

Thank you for your kind words about Althea we are happy to have her as part of the team! I'm glad to see you really like the new look, please join us again once the renovations are done for the full experience.

5 out of 5
Clean beautiful and well maintained. We loved it and we can reciter .

Posted by on Feb 17, 2019

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Comment from Hotel Management

Mar 4, 2019 by Tracey

Thank you for your review! We are glad to hear you enjoyed your stay with us.

2 out of 5
We had a very uncomfortable stay. The hotel is under construction and I was not informed of this until the moment I was checking in. So coming in and unwinding from the flight was not going to happen because construction hours were 9-6:30pm daily! The bathroom was so dirty It looks like only fresh towels were put in. Floor and toilet were disgusting!

Posted by on Dec 11, 2018

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5 out of 5
The room was nice and clean. All of the staff was welcoming and friendly. Marquis was overly wonderful!! His smile was infectious and it was great to come back to after a long day of travel.

Posted by , from california on Jul 2, 2018

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1 out of 5

Clean room, but smelled

Pros: Location, breakfast.
Cons: Tub, odors in rooms, furniture a little old.
Location: Near Perimeter Mall
Room clean but had a damp musty smell, housekeeping came to spray, didn't work, checked out next day. Tub looked dingy, manager said it had been resurfaced, it was literally two tones of beige. I asked if they were all like that, they offered to show me another room, tub was the same and room smelled same.

Posted by on Jun 7, 2018

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4 out of 5
I was really pleasantly surprised by the hotel. The pics online appear more old dated, regular looking. In person it was quite sufficient and clean. I booked it due to the traveling with a friend on more of a budget, however I would definitely stay here again. The breakfast is very good. The room, not spectacular, but clean and no problems. I’ve stayed in a lot of places and would highly recommend. Front desk very pleasant. I would say if you don’t want kids to touch the chains that are hanging in the lobby, replace them or take them down, like putting candy in their faces. Good stay, very pleased.

Posted by , from Arkansas on Mar 21, 2018

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5 out of 5

Perfect Hotel

Shuttle service and breakfast great. Staff treated us like family. Perfect location!

Posted by , from Louisiana on Jun 16, 2017

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Comment from Hotel Management

Jun 27, 2017 by wingate Team

Thanks for the awesome review! Please come again. We'd love to have you as our guest!

4 out of 5

no regrets!

Pros: service and staff and shuttle service and breakfast
Cons: Windows should be fixed; would reduce noise and draft and help their energy bill
Location: central Atlanta, high end neighborhood, good food and mall nearby
nicest staff ever, great complimentary breakfast, shuttle service within extended neighborhood,very clean, Windows leaking hence noisy draft in the room.

Posted by , from West Texas on Sep 21, 2016

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About the The Burgess Hotel Trademark Collection by Wyndham

Location 3600 Piedmont Rd Ne, Atlanta, GA 30305

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Burgess Hotel Trademark Collection by Wyndham offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1228 square feet (114 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Burgess Hotel Trademark Collection by Wyndham. Parking is available for a fee. A complete renovation of The Burgess Hotel Trademark Collection by Wyndham was completed in December 2019. This 4-star Atlanta hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • 1228 sq ft of conference space
  • 114 sq m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Hartsfield-Jackson Atlanta Intl. Airport (ATL) (31.5 km / 19.6 mi)
  • Train station: Atlanta Peachtree Station (6.7 km / 4.2 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Burgess Hotel Trademark Collection by Wyndham offers 102 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 55-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Atlanta hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Burgess Hotel Trademark Collection by Wyndham has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 35 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 for adults, USD 10 and USD 35 for children (approximately)
  • Self parking fee: USD 35 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Burgess Hotel Trademark Collection by Wyndham Hotel
  • The Burgess Hotel Trademark Collection by Wyndham Atlanta
  • The Burgess Hotel Trademark Collection by Wyndham Hotel Atlanta

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.