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Sonesta Select Atlanta Duluth

3-star property
3530 Venture Pkwy, Duluth, GA 1-855-201-7819
3.5 out of 5
See all 13 travelocity Reviews

"Was lock out of my room for about an hour and a half. Due a failure in the programming of the keys. It took hour and half for front desk guy to find ... " More

By a verified traveler on Mon 04 Jul 2022

Points Of Interest

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Hotel Description

3-star hotel in Gwinnett Place

Gwinnett Place stay

Your stay at this Gwinnett Place hotel places you within 6 miles (10 km) of Medieval Times and Sugarloaf Mills. Gas South Arena is within 6 miles (10 km) and BAPS Shri Swaminarayan Mandir is within 9 miles (15 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Sep 26 - Sep 27

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds, Multiple View (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sonesta Select Atlanta Duluth ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sonesta Select Atlanta Duluth

Everyone (5) Couples (1) Family (5)
1 out of 5
The room was dirty smelt like urine. The toilet had ring around it tub is clogged with debris sink faucet was broke. Sheets was torn just a very bad experience no compensation got no refund wasn’t trying to correct any thing. Supervisor told me to call manager.

Posted by on Aug 15, 2023

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Comment from Hotel Management

Sep 1, 2023 by GM

Dear Pamela,We are sincerely sorry for the experience you had during your recent stay. This is not the exceptional cleanliness and comfort we strive to provide our guests. Our team is addressing the issues you mentioned, and we assure you they will be resolved promptly. We apologize for any inconvenience caused, and we would appreciate the opportunity to speak with you directly to discuss your concerns. Please reach out to our management team at your earliest convenience. Thank you for bringing this to our attention.Warm regards,Sonesta Select Atlanta Duluth

5 out of 5
Good

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 5, 2023 by Sophia CSR

Hi Tam,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

5 out of 5

Posted by on Feb 13, 2023

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Comment from Hotel Management

Mar 8, 2023 by Sophia CSR

Hi Brittany,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

5 out of 5

Posted by on Jan 1, 2023

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1 out of 5
Doesn't look like pictures online. Barely had coffee cups in lobbey which was the only amenity. Tub leaked bathroom door didn't close completely.

Posted by on Nov 14, 2022

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Comment from Hotel Management

Nov 15, 2022 by Sophia CSR

Hi Shirley,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

1 out of 5
El cuarto muy sucio, la cafetera del cuarto llena de hongos, el servicio de limpieza en los cuartos y pasillos es deprimente. No hay servicio de desayuno y solo tienen 2 microhondas en el lobby para todos los clientes y estan sucios. En fin no recomiendo este hotel para ninguna familia. El manager es muy grocero. Pasamos dos dias que dañaron nuestras vacaciones.

Posted by on Oct 6, 2022

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Comment from Hotel Management

Oct 7, 2022 by Sophia CSR

Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.

3 out of 5
Was lock out of my room for about an hour and a half. Due a failure in the programming of the keys. It took hour and half for front desk guy to find the master key to let me in. Then I’m lock in my room for the rest of the night. I’m not a happy camper.

Posted by on Jul 4, 2022

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4 out of 5
The only problem my family.had was that the room smelled like smoke and the elevators took forever.

Posted by on Mar 21, 2022

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5 out of 5

Posted by on Mar 21, 2022

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1 out of 5
The property did not look like it did on the internet the shower was old it smelled like cigarettes and the over charged me. I left early and didn’t even stay the night.

Posted by on Aug 9, 2021

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About the Sonesta Select Atlanta Duluth

Location 3530 Venture Pkwy, Duluth, GA 30096

Property Features

Sonesta Select Atlanta Duluth offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1586 square feet (147 square meters) and includes conference space. The business-friendly Sonesta Select Atlanta Duluth also features a front-desk safe, a television in a common area, and an elevator. Free self parking is available. This 3-star Duluth hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 6 levels
  • 1586 sq ft of conference space
  • 147 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sonesta Select Atlanta Duluth offers 123 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Duluth Hyatt

You should know

  • The seasonal pool will open May 29 and close September 05.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.