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"Had a wonderful experience during our stay at Sonesta ES Suites , the breakfast was phenomenal as well as the staff. I definetly will book again when ... " More

By a verified traveler on Sun 14 Jul 2019

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Hotel Description

3.5-star hotel in Gwinnett Place

Gwinnett Place stay

Your stay at this Gwinnett Place hotel places you within 2 miles (3 km) of Pirates Cove Adventure Golf and Gwinnett Place Mall. Club Drive Park and McDaniel Farm Park are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include on-the-go breakfast, free self parking, and an area shuttle.

Sonesta ES Suites Gwinnett Place Atlanta ratings based on 9 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sonesta ES Suites Gwinnett Place Atlanta

Everyone (4) Couples (1) Family (3)
1 out of 5
The male front desk staff with an accent was very rude. The rooms we stayed (including the two rooms we switched out of because of the smoking smell and toilet not flushing) smelled funny and old. We could not sleep in the morning because of the loud music. Found two bugs on the ceiling on the first night and body hair on the dishes. The breakfast did not taste good either. Never staying at Sonesta again.

Posted by on Nov 27, 2021

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Comment from Hotel Management

Nov 28, 2021 by Sonesta Gwinnett Hotel

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

5 out of 5

Posted by on Sep 18, 2021

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2 out of 5
The smell a cigarette on the elevator

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 6, 2021 by Sonesta Gwinnett Hotel

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

3 out of 5
Okay

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 24, 2021 by Sonesta Gwinnett Hotel

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

5 out of 5
Everything

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 24, 2021 by Sonesta Gwinnett Hotel

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

1 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 24, 2021 by Sonesta Gwinnett Hotel

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

5 out of 5
Had a wonderful experience during our stay at Sonesta ES Suites , the breakfast was phenomenal as well as the staff. I definetly will book again when i go back to Atlanta. The drive from Atlanta downtown and attractions only 20-25 away, but definetly worth the extra drive if you want to stay in a great Hotel and not spend a fortune doing so.

Posted by , from Houston Tx on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Akbar Chuttani

Dear Juan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4 out of 5

Posted by on Jan 16, 2019

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Comment from Hotel Management

Jan 17, 2019 by Akbar Chuttani

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5

Posted by on Nov 26, 2018

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Comment from Hotel Management

Nov 28, 2018 by Akbar Chuttani

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

About the Sonesta ES Suites Gwinnett Place Atlanta

Location 1775A Pleasant Hill Road, Duluth, GA 30096

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A 24-hour fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Sonesta ES Suites Gwinnett Place Atlanta. Free self parking is available. This 3.5-star Duluth hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Gwinnett Place Atlanta offers 81 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions come with pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. This Duluth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Grapevine Restaurant - This restaurant serves breakfast, lunch, and dinner.

ArtBar - Onsite gastropub.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per week
  • Maximum 2 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta ES Suites Gwinnett Place Atlanta Hotel Duluth
  • Sonesta ES Suites Gwinnett Place Atlanta Hotel
  • Sonesta ES Suites Gwinnett Place Atlanta Hotel Duluth
  • Sonesta ES Suites Gwinnett Place Atlanta Hotel
  • Sonesta ES Suites Gwinnett Place Atlanta Duluth
  • Hotel Sonesta ES Suites Gwinnett Place Atlanta Duluth
  • Duluth Sonesta ES Suites Gwinnett Place Atlanta Hotel
  • Hotel Sonesta ES Suites Gwinnett Place Atlanta
  • Sonesta ES Suites Gwinnett Place Atlanta Hotel
  • Sonesta ES Suites Gwinnett Place Atlanta Duluth
  • Sonesta ES Suites Gwinnett Place Atlanta Hotel Duluth

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.