"Check in was insane! I called earlier in the week and was told not to he there before 3 pm. We arrived at 2: 50 to a line already forming waiting on c ... " More
City center stay
A stay at this Cumberland hotel places you within half a mile (1 km) of The Battery Atlanta and 2 miles (3 km) of Truist Park. Also, Cumberland Mall is within half a mile (1 km) and Cobb Galleria Centre is within 2 miles (3 km).
Free perks
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.
Jul 25, 2022 by General Manager
Good Afternoon Edsel, Thank you for taking the time to leave us your review, and it's unfortunate to hear about your experience. We understand how frustrating this must have been, and we'll keep your comments in mind as we make changes. Please consider coming back to revisit us later down the road. Holiday Inn Express Atlanta Galleria Ballpark - Smyrna
Apr 13, 2022 by General Manager
Good Evening Kimberly, We strive to provide our guests with friendly service and a smooth check-in process, and we are sorry to hear about any perceived rudeness you may have experienced. Your comments will be discussed with the relevant parties, and we hope to have the opportunity to show you a better experience in the future. Holiday Inn Express Atlanta Galleria Ballpark - Smyrna
Oct 4, 2021 by General Manager
Good Morning Brenda. Thank you for visiting Holiday Inn Express Atlanta Galleria Ballpark Area. We're thrilled to read your review, and it was our pleasure to provide clean accommodations and convenient shuttle transportation! Next time you plan a trip in our area, count on us for a stress-free travel experience! -Holiday Inn Express Galleria - Smyrna
Oct 4, 2021 by General Manager
Good Evening, We are so thrilled to receive your recommendation, and it brightens our day to know that you enjoyed our excellent accommodations and friendly atmosphere. Safe travels, and come back soon! Holiday Inn Express Galleria - Smyrna
Sep 24, 2021 by General Manager
Good Afternoon, We're thrilled you enjoyed your stay at Holiday Inn Express Atlanta Galleria Ballpark Area- thanks for sharing! Come back and see us again soon! -Holiday Inn Express Galleria - Smyrna
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. An area shuttle within 3 miles and a shopping center shuttle are free. The business-friendly Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel also features multilingual staff, coffee/tea in a common area, and concierge services. Free self parking is available. This Smyrna hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests are served free buffet breakfast daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.