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Nice standards and location most staff very helpful. 😎

This was one of the best hotels stays we have ever had, the hotel was beautiful and very clean, the rooms was great with great views and very nice.

We enjoyed our stay, however I was a little disappointed with the overall cleanliness and condition of the facilities. The whole resort is in need of an upgrade as everything is looking worn and dated, for the price you pay. Bathrooms need a good scrub. Facilities and activities are great, plenty to do and the kids loved our time there. Location is great, close to beach, shopping, cafes and Seaworld is only a 15 minute bus ride away. Staff were friendly and helpful.

Excellent stay with reasonable price and friendly staff :-)

Our long weekend didn't get off to a good start as we had planned a special stay for our teenage daughters birthday. She invited a friend and I booked the hotel online for the four of us. I was surprised to discover on arrival that there was one luxurious bed in a separate room and then a sofa bed for the girls to sleep on in the small lounge room that was appalling. It sunk at the head space, and the mattress was so thin you could feel the two cross bars when you lay on it. I was devastated that I had booked this for my family and that the expectation while being surrounded by all this luxury was to sleep on something of such poor quality and comfort. When you go away and stay in a 5 star hotel you would expect your stay to be one of comfort and luxury ??? not a bed that is so inferior to what you sleep on at home. I immediately rang reception who listened and put me through to housekeeping. Housekeeping offered to bring up a rollaway bed or 2 , but as space was already incredibly compromised with the 4 of us in the room, rollways didn't feel like an enjoyable option for our weekend of spoiling as they would leave us no floor space as the room had a couch, a coffee table, 2 side tables, two armchairs , a dining table and 4 chairs, a desk and a cabinet for the bar fridge and tv. 2 rollaway beds or even 1 would mean jamming all the furniture together just to make floor space . Do not stay there unless its just the two of you or you can afford the condominium for a family!

I really enjoyed my stay at Jupiters....the facilities where quite good...rooms a little dated but still pretty good for the price and location...would stay there again