West Asheville stay
Your stay at this West Asheville hotel places you within 6 miles (10 km) of Asheville Outlets and Biltmore Estate. Also within 9 miles (15 km) are North Carolina Arboretum and The Orange Peel.
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 156 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, free weekday newspapers, and free local calls. Housekeeping is available on request.
Nov 22, 2021 by Parker- Assistant General Manager
Hi Crystal! We are glad to hear that you enjoyed your stay at our property! I'm sorry to hear about the condition of our pet area, and thank you for your feedback. We will be more diligent about cleaning that area, and yes, staffing is picking back up which definitely helps. Hope to see you again soon!
Aug 13, 2021 by Brooke Jones, Front Desk, Holiday Inn
Thank you for staying with us and for your friendly response. We hope to see you again soon!
Jul 2, 2021 by Brooke Jones, Front Desk, Holiday Inn
Thank you so much for staying with us! We are happy you enjoyed your stay. Hope to see you again soon!
Feb 17, 2021 by Meredith Lawrence, GM Holiday Inn Biltmore West
Thank you for staying with us! I am so glad your family enjoyed the pool and the food. I will pass on your comments to the chef. The rooms with the atrium view are very polarizing - some people love them (especially kids), some people hate them. We are currently remodeling the first two floors and so the new curtains had not gone in yet when you were here. The sheers block what little view there is into the rooms but still allow light.
Aug 17, 2020 by Robert Foster
Thank you so much for your business! We hope you will stay with us again soon!
Feb 28, 2020 by Karyn Kelly-Hull, Front Office Manager
Thank you for reviewing Holiday Inn, Biltmore West. We hope you come visit again soon!
Holiday Inn Asheville Biltmore, an IHG Hotel offers its guests a seasonal outdoor pool, an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Asheville Biltmore, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 3-star Asheville hotel.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking
Holiday Inn Asheville Biltmore, an IHG Hotel offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
435 Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.