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4.1 out of 5

"Great location, pleasant staff & the most comfy beds! " More

By a verified traveler on Thu 13 Apr 2017

Hotel Description

5-star luxury hotel near New Church

City center retreat

Within a 10-minute walk of this Amsterdam City Centre hotel, you'll find Herengracht Canal and New Church. Royal Palace and Dam Square are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 17 conference rooms, business center, and valet parking. WiFi in public areas is free.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 402 guestrooms also offer 24-hour room service and LCD TVs with cable channels. WiFi, wired Internet, and hair dryers are also available.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$161* Per night/room Oct 27 - Oct 28

REN Room, Larger Guest room, Free WIFI

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Amsterdam Hotel ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Renaissance Amsterdam Hotel

Everyone (5) Couples (1) Family (1)
5 out of 5
The lounge area was so nice to spend time in. Beverages were always available. Great touch for weary travelers waiting to get in their room.

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 12, 2019 by Johanna Siemer

Dear Anonymous, Thank you for your kind words about your stay at the Renaissance Amsterdam Hotel. Our Club Lounge does indeed offer a great place for a drink and a snack as well as breakfast, we are glad you found the service to be so great. Thank you for staying with us and we hope to welcome you back again in the future, whenever your travels brings you back to Amsterdam. Kind regards, Johanna Siemer- Guest Relations Manager

2 out of 5
Charge for internet. Rooms loud and small. No coffee in room. Had to request luggage delivered to room three times.

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 2, 2019 by Johanna Siemer

Dear Anonymous, Thank you for taking the time to share your feedback. We are sorry to hear about your recent experience, this is certainly not reflective of the stay we strive to provide to our guests. We do understand that it is important to have internet access, and therefore offer our guests a complimentary internet package when they are a Marriott Rewards member. It is unfortunate to read that you waited a long time to have your luggage delivered, despite specifically requesting it. We are sorry to hear that the rest of your experience did not live up to your expectations. We aim to provide our guests with a comfortable and luxurious base for exploring Amsterdam. It seems that we did not achieve this for your stay. We use all of our guest’s feedback to continuously improve our services and facilities. We will see where we can adapt our procedures and potentially adjust our trainings to improve things moving forward. Thank you for staying with us. Kind regards, Johanna Siemer- Guest Relations Manager

4 out of 5

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by Johanna Siemer

Dear Anonymous, Thank you for taking the time to share this review. Thank you for staying with us and we hope to welcome you back again in the future. Kind regards, Johanna Siemer- Guest Relations Manager

4 out of 5

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 20, 2019 by Johanna Siemer

Dear Anonymous, Thank you for reaching out to us through Expedia and for sharing this review. We hope to welcome you back on your next visit to Amsterdam. Kind regards, Johanna Siemer-Guest Relations Manager

5 out of 5
Excellent hotel, the service was very good , the room was very clean and comfortable

Posted by on Feb 28, 2019

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Comment from Hotel Management

Feb 28, 2019 by Johanna Siemer

Dear Anonymous, Thank you for taking the time to leave us this great review. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back again in the future, whenever your travels brings you back to Amsterdam. Kind regards, Johanna Siemer- Guest Relations Manager

3 out of 5
Hotel is very commercial and crowded. The staff is okay but nothing more. Well located but very over priced.

Posted by on Apr 26, 2018

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1 out of 5

Do not recommend

Pros: Nothing
Cons: Nothing
Room unavailable on arrival. Unhappy with Travelocity experience on this booking.

Posted by on Aug 28, 2017

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5 out of 5

Good central location

Pros: Continental breakfast
Location: Perfect location to get anywhere in the city via walking or public transportation.
Great location, pleasant staff & the most comfy beds!

Posted by on Apr 13, 2017

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5 out of 5

Nice hotel, Friendly, helpful staff. Great location.

Pros: Close restaurants, Quiet
Cons: hard to find
nice hotel. Friendly, helpful staff. Clean room. Comfortable bed. Quiet. the only problem was that it was a little difficult to find. A short easy walk from Centraal Station. Lots of restaurants nearby.

Posted by , from Strongstown, PA, USA on May 31, 2012

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1 out of 5

It was good right up until the check out, that was when it got bad.

Pros: Quiet, nice restaurant
Cons: No free Internet, rude front desk people
I travel a lot but I have never written any kind of reviews before, but based on my experience in this hotel, I just had to say something. A cautionary tale if you will. Everything was great, but...then I had to check out. That was when it got bad. Let's start with the great first, and how the bad quickly and overwhelmingly outshone the good. The check in people were friendly, showed me maps and told me how to get around, etc. Night after night, they were friendly and more than helpful with any questions I had. I was there for 4 nights. Then came check out time. It's a different set of employees than the ones I had encountered so far, but this set could not have been more rude and condescending to me. I was deeply confused by the incredibly vast difference in behavior of the staff. The hotels accounting section had made a mistake in my final bill and had I not done my due diligence I would have lost around 400 Euro. I was calm and I asked nicely, but the front desk people for that day treated me with disdain and could not wait to get rid of me, even after discovering the mistake that their hotel had done. I had to double check with the manager on duty to make sure the money was credited back to my account. That's right, they actually took the money already. I'm not a financial whiz, but I'm pretty sure I lost some money with all that foreign exchange going back and forth. That set of front desk employees for that day really gave me a bad impression of the hotel, and woe to anyone that encounters them. Based on this, and this is more than enough and also on the fact that the hotel overcharges your final bill and then when you try to correct them, they treat you like an idiot, I cannot recommend this hotel at all. Amsterdam has far better options and from what the airport taxi guy told me later, I should have just stayed at the other 4 star hotel nearby. I can't reiterate this enough, stay away from this place. If you gotta go here, then go for the restaurant. It's a nice one.

Posted by , from New York, NY, USA on Jan 27, 2012

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About the Renaissance Amsterdam Hotel

Location Kattengat 1, Amsterdam, 1012 SZ

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 14015 square feet (1302 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Renaissance Amsterdam Hotel. For a fee, parking is available. This 5-star Amsterdam hotel is smoke free.

  • 402 guestrooms or units
  • 14015 sq ft of conference space
  • 1302 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Amsterdam (AMS-Schiphol) (18 km / 11.2 mi)
  • Train station: Amsterdam Central Station (0.6 km / 0.3 mi)
  • Metro station: Amsterdam Central Metro Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Renaissance Amsterdam Hotel offers 402 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

SCOSSA restaurant - This restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Koepelcafe - This pub specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

2b lounge bar - This cocktail bar specializes in fusion cuisine and serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 75.00 per day
  • A 6.422 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29.50 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: EUR 9.99 per 24-hour period (rates may vary)
  • Valet parking fee: EUR 58 per day
  • Nearby parking fee: EUR 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Hotel Renaissance
  • Amsterdam Renaissance
  • Amsterdam Renaissance Hotel
  • Hotel Amsterdam Renaissance
  • Hotel Renaissance Amsterdam
  • Renaissance Amsterdam
  • Renaissance Amsterdam Hotel
  • Renaissance Hotel Amsterdam
  • Renaissance Amsterdam
  • Renaissance Amsterdam Hotel Hotel
  • Renaissance Amsterdam Hotel Amsterdam
  • Renaissance Amsterdam Hotel Hotel Amsterdam

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Amsterdam-Hotels-Renaissance-Amsterdam-Hotel.h6549-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.