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4.2 out of 5

"The place was pretty, but when I opened the cabinets I smelt smoke and then I saw that our smoke detector was covered by a bag from Walgreens or Targe ... " More

By a verified traveler on Tue 02 Feb 2021

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Hotel Description

3-star hotel near Westgate Mall

In Amarillo

Within 2 miles (3 km) of this Amarillo hotel, you'll find The Galleries at Sunset Center and Amarillo Little Theatre. Westgate Mall and Amarillo VA Health Care System are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 97 guestrooms also offer free WiFi and kitchens. Other amenities include free wired Internet, sofa beds, and flat-screen TVs with cable channels. Limited housekeeping is available.

Studio Suite, 1 King Bed, Accessible (Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$111* Per night/room Dec 19 - Dec 20

Suite, 1 Bedroom, Accessible (1 King Bed, Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (1 King 2 Queen)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio Suite, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Kitchen (1 Kng 2 Qn, Livng, Dining)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

Everyone (4) Couples (3) Family (3)
3 out of 5
The place was pretty, but when I opened the cabinets I smelt smoke and then I saw that our smoke detector was covered by a bag from Walgreens or Target. I told the front desk and they wrote it down. Said it was funny it was funny housekeeping missed that and didn’t do anything else.

Posted by on Feb 2, 2021

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5 out of 5
Large clean suite. Nice linens. Several of the bars and restaurants were closed due to COVID bs.

Posted by , from Wadsworth on Sep 21, 2020

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4 out of 5
After a long day of traveling, it was nice to check in and go to the room. Everything was nice, comfortable, and clean.

Posted by on Sep 20, 2020

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2 out of 5

Posted by on Jun 9, 2020

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4 out of 5
Trash all over the entrance. Large trash bag in the parking area. Dirty look as you first drive up.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by GM

Sorry about that! The wind is really bad out here. Some days, after we've completely swept the grounds, it looks like the parking lot is trashed again simply because of all that the wind tracks in. Trash bag shouldn't have been there, we'll confer with cleaning staff on keeping everything maintained. Other than that we are sure glad that you enjoyed your staff.

5 out of 5
The property is well decorated and maintained; the staff is attentive and knowledgeable; the breakfast was wonderful!! We truly enjoyed the stay!

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 25, 2019 by HospitableJohn

Thank you so much! Your kind words about our hotel are greatly appreciated. Please visit us again soon!

5 out of 5
Loved the large family friendly suites. Very nice hotel.

Posted by on Jul 27, 2019

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5 out of 5

Posted by on Jul 20, 2019

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5 out of 5
Beautiful atmosphere, kids loved the pool. Breakfast was awesome.

Posted by on Mar 16, 2019

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Comment from Hotel Management

Mar 20, 2019 by Front desk staff.

Dear happy guest, We are delighted to know your kids loved our indoor pool and breakfast. We can't wait to welcome you and you family soon again. Yours sincerely, Staybridge Suites Amarillo team.

About the Staybridge Suites Amarillo - Western Crossing, an IHG Hotel

Location 36 Western Plaza Drive, Amarillo, TX 79109

Property Features

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel offers its guests a children's pool, an indoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 900 square feet (84 square meters). The business-friendly Staybridge Suites Amarillo - Western Crossing, an IHG Hotel also features a library, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This 3-star Amarillo hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Staybridge Suites Amarillo - Western Crossing, an IHG Hotel offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Deep soaking tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (limited)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Gap period enforced between guest stays - 24 hours
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Amarillo
  • Staybridge Suites Amarillo Western Crossing
  • Staybridge Suites Western Crossing
  • Staybridge Suites Western Crossing Hotel
  • Staybridge Suites Western Crossing Hotel Amarillo
  • Western Crossing
  • Western Crossing Amarillo
  • Staybridge Suites Amarillo Western Crossing Hotel
  • Staybridge Suites Crossing
  • Staybridge Suites Amarillo Cr
  • Staybridge Suites Amarillo Western Crossing
  • Staybridge Suites Amarillo Western Crossing an IHG Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.