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4.0 out of 5

"The check in process was easy. I booked 2 rooms and both were of equal condition. I really have no complaints about this hotel. " More

By a verified traveler on Sun 11 Apr 2021

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Hotel Description

Enjoy the free WiFi at this Amarillo hotel

In suburbs

You'll find The Galleries at Sunset Center and Amarillo Little Theatre within 2 miles (3 km) of this hotel. Amarillo Art Center and Amarillo Museum of Art are also within 3 miles (5 km).

Business services

A gym is featured at this hotel, along with free WiFi in public areas and a snack bar/deli. Business travelers can take advantage of the 24-hour business center. A grocery/convenience store, a communal living room, and a computer station are also on offer.

Studio Suite, 1 King Bed (Dining)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Apr 13 - Apr 14

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds (Dining)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Communications)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

Everyone (4)
4 out of 5
The check in process was easy. I booked 2 rooms and both were of equal condition. I really have no complaints about this hotel.

Posted by on Apr 11, 2021

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5 out of 5

Posted by on Jan 2, 2021

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3 out of 5

Posted by on Jul 26, 2019

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3 out of 5

Poor Booking Systems

We booked and paid for in advance a handicap room to accommodate my father in law who had a recent stroke. Upon arrival the handicap room was not available. Poor booking systems on their part. Suggest being careful when booking rooms at Candlewood Suites.

Posted by , from Waxahachie, TX on Aug 1, 2015

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5 out of 5

I want to Live here!

Pros: Close restaurants, Free Internet, Quiet
I was blown away with this hotel. I wanted to live there. Its very new and clean. The room was the best that we stayed in while traveling cross country. You Really have to stay here!

Posted by , from San Jose, CA, USA on Apr 14, 2013

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About the Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

Location 18 Western Plaza Dr, Amarillo, TX 79109

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Candlewood Suites Amarillo-Western Crossing, an IHG Hotel. Smoking is allowed in designated areas at this Amarillo hotel.

  • 96 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Room Amenities

Candlewood Suites Amarillo-Western Crossing, an IHG Hotel offers 96 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Amarillo-Western Crossing
  • Candlewood Suites Crossing
  • Candlewood Suites Crossing Hotel
  • Candlewood Suites Crossing Hotel Amarillo-Western
  • Candlewood Suites Amarillo-Western Crossing Hotel
  • Candlewood Suites Amarillo Western Crossing
  • Candlewood Suites Amarillo Western Crossing
  • Candlewood Suites Amarillo-Western Crossing, an IHG Hotel Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.