Book a hotel near Altadena Valley Golf and Country Club, Birmingham

"Charged 40.00 early check in with toilet that was broken they accused us of breaking toilet was told to come to office to get plunger t o fix myself.Ive been customer 6 years at this location never had a problem before. Check in person was great the evening desk attendant needs to learn customer service etiquette."

"Although they are in the middle of renovating, they accommodated us all very well. We took our seven year old daughter and six of her friends to Birmingham Zoo for her birthday and stayed at this hotel for the weekend. The staff was very nice and responsive."

"I was supposed to check in at 4:00pm. I get a a call to check in my room until after 10:00pm. Once I was able to check in staff could not guarantee that my room would be clean. After checking in and inspecting that room was clean enough to staff the night, I was denied more towels as 4 people were in one room and we only had 3 towels. If at was to check out of a room 6 hours late I would be charged for any additional day. I feel my room should be comp and I should receive a free staff if I ever decided to return to this hotel, which is highly unlikely due to the service and my experience."

"The breakfast is not free.. $20 a person which is absurd for a hotel breakfast and the bartender said he didn't know how to make mixed drinks but the hotel was fine otherwise. Checked in early too."

"Parking was easy and secure, elevator is small but adequate. Room was spacious. My only complaint would be the mattress on the bed. "

"Breakfast was standard turkey sausage and eggs like you can get at any hotel. Rooms were standard. Staff misgenders people. "