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"Booked with Travelocity, always do. Ck in was Fri leave Sun for a King Suite. A Natasha was working counter, a line of people waiting when we walked i
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Hotel near Grand Valley State University in Allendale
In Allendale
Stay at this Allendale hotel and you'll be within half a mile (1 km) of Grand Valley State University and 2 miles (3 km) of The Meadows. Georgetown Ice Arena is within 6 miles (10 km) and Walker Ice and Fitness Center is within 12 miles (20 km).
Free perks
This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, a picnic area, and express check-out are also on offer.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 60 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.
Sleep Inn & Suites Allendale ratings based on 7 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sleep Inn & Suites Allendale
Everyone (2)Couples (2)Family (2)
3 out of 5
Booked with Travelocity, always do. Ck in was Fri leave Sun for a King Suite. A Natasha was working counter, a line of people waiting when we walked in.
Seemed not to know what she was doing, honestly, seemed completely high!
The people at the counter took another 15 min, they had two rooms, other person wasn't there yet, this completely through her off. The lady before me just walked in on another guest she said with the card she was given! Natasha gives her a different room card booked for someone else, it was laying on the counter with a bunch of others with slips for people booked already you could see. She kept looking at them confused, giving them out cause two other people not together came down and said they walked in on people as well.
Its our turn, she tells me we're booked for a handicap double queen, for Fri only. Said she can't help, its booked through Travelocity, call them.
I sit in the lobby across from her and call. They place me on hold and call hotel. I hear the call, Natasha says a bunch of spams going on, can't help you on ph, email me.
In that time, guest came down wanted towels. She goes into backroom, in there awhile, comes back with pillow. Says "anything else I can get you?" He said uuum yeah, towels. Seriously, like I said, high!
After an hr an half of waiting Travelocity was able to get her to give us what I booked and paid for. Next day Jamie was there, she was great! She was such a hard worker and was totally on top of everything!!!
Posted by Melanie on Oct 13, 2021
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5 out of 5
Posted by a verified traveler on Sep 18, 2020
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Comment from Hotel Management
Sep 21, 2020
by Jessica
Thank you for leaving us a review. We are very glad you enjoyed your stay and hope to see you again soon!
4 out of 5
Posted by a verified traveler on Aug 2, 2020
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Comment from Hotel Management
Aug 3, 2020
by Jessica Baker
Thank you for submitting a review! We are glad you enjoyed your stay and hope to see you again soon.
5 out of 5
A great place to stay outside of Holland znd Grand Haven. Indoor pool was nice and breakfast was much better than your average hotel. Staff was very helpful and knowledgeable of area attractions. We will be back!
Posted by CHRISTY, from Michigan on Jul 25, 2019
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4 out of 5
The rooms were very nice, comfy beds, and quiet atmosphere. Breakfast was hot with a lot of choices👍
Posted by Vkay on Jul 6, 2019
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1 out of 5
WORST HOTEL OWNER/MANAGER EVER!!!!
I called over a month before our stay to make reservations for 2 rooms, for my family and my sister's family. When I called to reserved the rooms, the person who I was speaking to had a very thick accent and I kept asking him to repeat himself. Because I wasn't sure if he was understanding me, I asked him 3 times "so, that's for August 2,3 and 4th, for 2 rooms, right?!" He assured me, "Yes, Ma'am. That's correct." So, my family and my sister's family checked in on the 2nd. On the 3rd, my family was in a parade in Grand Haven and I received a panicked phone call from my sister back at the hotel, that we didn't have rooms for the 3rd and 4th. I called the front desk right away and explained that I had made reservations for 3 nights and this clearly had to be a mistake. When the girl at the desk asked if I remembered who I spoke to, I said "yes, I remember very clearly. It was a man..." and she finished "with an accent?" I said, "Yes!" She proceeded to tell me I had spoken with the owner and that he makes mistakes like this all the time. So, the owner calls me, and it's like talking to a wall. He said I had requested 1 night, so he put it in the computer for 1 night. I asked him, "So, you can tell me you 100% remember speaking with ME, and ME saying that exact thing to you?" He says, "No, I couldn't possibly remember that. But you said, 1 night, so I put it in the computer for 1 night. I not make mistake." So, you can clearly see that this went around in circles with him. He refused to make things right, he refused to listen to me and he refused to do anything about it. DO NOT MAKE RESERVATIONS HERE! It is not worth it. We had to scramble to find rooms for the next two nights for our 2 families and ended up in an even crappier hotel. Oh, and the showers are extremely slippery and my son fell many times in the shower. It's a lawsuit waiting to happen and I did leave a complaint at the front desk about it.
Posted by BusyMom444 on Aug 6, 2013
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2 out of 5
Disappointing
Staff were friendly and bed comfortable, but the rest of the stay was disappointing. The room was chilly upon arrival on a snowy night. The bathroom is small, no tub only a shower stall. Taking a shower was truly an adventure since the floor of the shower sloped downwards toward the faucet and was slippery too boot! The bedspread on one of the beds had a prominent dark brown mark on the underside near the edge about 3 inches in diameter...not sure if it was mud or worse from a previous occupant, but it obviously hadn't been changed. Luckily there were two beds, so we slept in the other one that looked clean. Pillows were plentiful but were the new mini-pillows some hotels now favor. Come on - no one would buy these for their home, why would we want them when traveling? Before sleeping we had to pin the edge of the drape under the door of the closet, otherwise the gap in the curtain was so large that someone could stand outside our first floor room and look in via the mirrored closet door...right in front of our bed - yikes...not great for security or privacy (sure glad we noticed!).
Breakfast the next morning had two cereal choices, yogurt, bread, cold muffins, or bagels plus juice and coffee. Would have loved some protein options other than yogurt. We would have to think long and hard before opting to stay in a hotel of this chain again.
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
Sleep Inn & Suites Allendale offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 759 square feet (71 square meters). Sleep Inn & Suites Allendale also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Free self parking is available. This Allendale hotel is smoke free.
60 guestrooms or units
3 levels
759 sq ft of conference space
71 sq m of conference space
Buffet breakfast (free)
Business center (24 hours)
1 conference room
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Parking: Free self parking
Room Amenities
Sleep Inn & Suites Allendale offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. This Allendale hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Television
Cable channels
Refrigerator
Microwave
Coffee maker
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Telephone
Iron and ironing board
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hiking/biking trails on site
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible path of travel
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 2:30 AM
Minimum check-in age is: 20
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.6 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Service animals are allowed
Service animals are exempt from fees/restrictions
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Number of children who can stay free - 3
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 10.6 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Sleep Inn & Suites Allendale does not have a restaurant on site. Nearby dining options include Murphy's Family Restaurant (3-min walk), Jimmy John's (6-min walk), and Dairy Queen (6-min walk).
This hotel offers free self parking.
Sleep Inn & Suites Allendale is 29.2 mi (37-min drive) away from the Muskegon, MI (MKG-Muskegon County) airport, the closest popular airport to the property.
Sleep Inn & Suites Allendale features an indoor pool. Guests can enjoy pool access from 7 AM to 10 PM.
There are no spa services available at this hotel.
Sleep Inn & Suites Allendale offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.
Check-in is from 3:00 PM - 2:30 AM. A fee applies for early check-in (amount may vary).
Airport shuttle services are not available at Sleep Inn & Suites Allendale.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
