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Springhill Suites Grand Rapids West

2.5-star property
4274 Parkway Place, Grandville, MI 1-855-201-7819
4.8 out of 5
Exceptional!
See all 10 travelocity Reviews

"Room was beautiful..Breakfast was disappointing. Not enough food for everyone.. " More

By a verified traveler on Mon 04 Jul 2022

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Grandville hotel

Close to airport

You'll be within 6 miles (10 km) of Millennium Park and 9 miles (15 km) of Van Andel Arena. Also within 9 miles (15 km) are Downtown Market and John Ball Zoo.

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$107* Per night/room Jun 12 - Jun 13

Suite, Multiple Beds, Accessible, Non Smoking (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility Accessible, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Springhill Suites Grand Rapids West ratings based on 10 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites Grand Rapids West

Everyone (3) Couples (2) Family (6)
5 out of 5

Posted by on Jul 14, 2022

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4 out of 5
Room was beautiful..Breakfast was disappointing. Not enough food for everyone..

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 5, 2022 by Kali Swan

Thank you for your review! We apologize that we fell short of your expectations. From our records, we did not run out of any of the breakfast options but please let us know what was missing so we can fix it!

4 out of 5
The staff were friendly and always available. Breakfast was delicious. Watch out for the pool though, there was so much chlorine in it that my husband’s swim trunks started out blue and are now a lovely lavender and my grandson still has a rash

Posted by on Jan 30, 2022

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Comment from Hotel Management

Jan 31, 2022 by Kali Swan

Thank you for taking the time to leave your feedback. We value our guests experience and your comments are being shared with the entire maintenance team.

5 out of 5
Very clean and safe place to stay. Staff was very friendly and easy to work with.

Posted by , from Muskegon on Nov 23, 2021

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Comment from Hotel Management

Nov 24, 2021 by Kali Swan

Thank you for taking the time to leave your feedback. We value our guests experience and your comments are being shared with the entire hotel team.

5 out of 5

Posted by on Jul 19, 2021

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5 out of 5
Half the room was really dark even with all room lights on.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 7, 2021 by Kali - GM

Thank you for your feedback, it is being shared with the entire hotel staff.

5 out of 5
friendly and helpful staff. all went well. Thank you.

Posted by on Jan 16, 2021

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Comment from Hotel Management

Jan 19, 2021 by Kali - GM

Thank you for your feedback. Your comments are being shared with the entire hotel team to ensure we are doing all we can at SpringHill Suites.

5 out of 5
We wanted to be in Wyoming and this was in the right place. The rooms appear to be new with a great layout that includes a desk.

Posted by , from Rochester, MI on Mar 9, 2020

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Comment from Hotel Management

Mar 12, 2020 by Kenzie

Thank you for your kind words and we're pleased that you enjoyed your stay here at SpringHill Suites Grand Rapids West! We appreciate your feedback.

5 out of 5
It was very clean and the staff was extremely friendly!

Posted by on Nov 28, 2019

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Comment from Hotel Management

Nov 28, 2019 by GM

Thank you for staying with us and allowing to take care of you for your travels to Grandville

5 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by GM

Thank you for the great response. We are glad you enjoyed your stay with us.

About the Springhill Suites Grand Rapids West

Location 4274 Parkway Place, Grandville, MI 49418

Property Features

Springhill Suites Grand Rapids West offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Springhill Suites Grand Rapids West also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Grandville hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Springhill Suites Grand Rapids West offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 42-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pull-out sofa bed
  • Smart television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Casino nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Grand Rapids West Hotel Grandville
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  • Springhill Suites Rapids West
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You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.