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Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

2.5-star property
3825 28th St SW, Grandville, MI 1-855-201-7819
4.3 out of 5
Very good!
See all 23 travelocity Reviews

"The room was beautiful! The hotel itself was beautiful! Staff was pleasant with the exception of one staff member who told me if i laid rose petals fo ... " More

By a verified traveler on Tue 15 Feb 2022

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Hotel Description

Hotel near RiverTown Crossings Mall in Grandville

In Grandville

At this Grandville hotel, you'll be within 3 miles (5 km) of RiverTown Crossings Mall and 9 miles (15 km) of Van Andel Arena. Also within 9 miles (15 km) are Downtown Market and Gerald R. Ford Museum.

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the express check-out and free Internet in public areas. A snack bar/deli, dry cleaning, and luggage storage are also on offer.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Jul 3 - Jul 4

Room, 1 King Bed, Accessible, Bathtub (Non-Smoking)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Everyone (9) Couples (6) Family (8)
5 out of 5
The room was beautiful! The hotel itself was beautiful! Staff was pleasant with the exception of one staff member who told me if i laid rose petals for my lady on valentines she would take my deposit! When thats not in the do and donts of the hotel

Posted by on Feb 15, 2022

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Comment from Hotel Management

Feb 16, 2022 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

5 out of 5
Enjoyed our stay

Posted by on Jan 30, 2022

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Comment from Hotel Management

Jan 30, 2022 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5 out of 5
nice place

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 7, 2021 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4 out of 5
Close to all area shopping and friends

Posted by on May 30, 2021

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Comment from Hotel Management

May 30, 2021 by Manager

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our area. We hope you'll return to see how we continue to improve our service and hospitality.

4 out of 5
It was very clean. I did see a few ants in the bathroom on the 3rd day. I forgot to let the front desk no

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 8, 2021 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk. We appreciate you taking the time to share your experience.

1 out of 5
Place is nice enough night guy was real nice the manager is a person who just wont-work with you and the owner is a very unpleasant person. Our power went out due to a snowstorm while we were here The hotel could not accommodate dates for anything for refund any thing or even give us an extra day for the night didn't work here we only came for the jacuzzi tub and we couldn't use it because it requires power

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 7, 2021 by Joanne

Dear Anonymous, Unfortunately the power went out during your 2nd night between 12:45AM and 4:15AM, this outage was beyond our control. As I recall we did gave you an extended late checkout time.

5 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 7, 2020 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
This is what a great value hotel is. Clean, friendly, and gorgeous. I will be staying here on return trips.

Posted by , from South Lyon on Aug 9, 2020

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Comment from Hotel Management

Aug 9, 2020 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4 out of 5
The hot tub was super small (max 3 people) so for our party of 3 was kind of a bummer if others were there. Also the hot water in the shower was not super hot. Could have been hoter. Otherwise enjoyed the property.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Manager

Thank you for sharing your experience. We truly appreciate the insight regarding our shower and comments about our property. We hope to see you again and that you will be truly impressed with our continued improvements.

5 out of 5
Property was great. I have no complaints. Very comfy

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 19, 2020 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

About the Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI

Location 3825 28th St SW, Grandville, MI 49418

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. The business-friendly Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI was completed in January 2018. This Grandville hotel is smoke free.

  • 88 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Grand Rapids Station (9.9 km / 6.2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Grandville-Grand Rapids West, MI offers 88 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations. This Grandville hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Grand Rapids Grandville
  • Days Inn Rapids
  • Days Inn Rapids Hotel
  • Days Inn Rapids Hotel Grandville Grand
  • Days Inn Grand Rapids/Grandville Hotel Grandville
  • Days Inn Grand Rapids/Grandville Hotel
  • Days Inn Grand Rapids/Grandville Grandville
  • Days Inn Grand Rapids/Grandville
  • Days Grand Rapids/Grandville
  • Grand Castle Inn Grandville
  • Grand Castle Inn
  • Grand Castle Grandville
  • Grand Castle
  • Grand Castle Inn Grand Rapids West Grandville
  • Grand Castle Inn Grand Rapids West
  • Grand Castle Grand Rapids West Grandville
  • Grand Castle Grand Rapids West
  • Days Inn Suites Grand Rapids/Grandville
  • Grand Castle Inn Suites
  • Grand Rapids West
  • Grand Castle Inn Suites Grand Rapids West
  • Country Inn Suites by Radisson Grandville Grand Rapids West MI

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.