Best Western Plus Rio Grande Inn

3-star property
Rio Grande Blvd Nw, Albuquerque, NM 1-855-201-7819
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4.0 out of 5
Very good!
See all 62 Travelocity Reviews

"This Best Western had nice decor and friendly staff as well as a good location near Old Town and Route 66. The only problem was that the air conditio ... " More

By a verified traveler on Mon 24 Jul 2017

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Hotel Description

A family-friendly stay in Albuquerque awaits you at Best Western Plus Rio Grande Inn. Within a 20-minute stroll, you'll find popular places like Old Town Plaza and New Mexico Museum of Natural History and Science. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy satellite TV, coffee/tea makers, and free weekday newspapers, featured in all 173 rooms. In-room dining is easy with amenities like refrigerators and room service. Free local calls, hair dryers, and irons/ironing boards are also available.

The restaurant, Albuquerque Bar and Grill, serves American cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, and spa tub. 2500 square feet (232 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 3-star Albuquerque hotel, you'll be 1.8 km (1.1 mi) from Indian Pueblo Cultural Center and 3.5 km (2.2 mi) from ABQ BioPark Zoo.

Best Western Plus Rio Grande Inn ratings based on 62 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5
Beds are not a queen size. First room we had the A/C needed work and the next morning the smoke alarm went off after taking a shower. Second room was a nice, had to ask for extra soap . breakfast at the hotel was just ok. checking in and out was easy.

Posted by on Apr 7, 2018

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Comment from Hotel Management

Apr 9, 2018 by DOS

Thank you for your review. I am sorry to read about the HVAC issues. Safe travels. Anthony, Director of Sales.

4 out of 5

Convenient to Old Town

Pros: Location, decor, cleanliness, staff
Cons: The loud AC unit.
Location: Old Town shops and restaurants, Route 66 businesses, near the Rio Grande River and its park.
This Best Western had nice decor and friendly staff as well as a good location near Old Town and Route 66. The only problem was that the air conditioning unit was very loud and woke us up numerous times in the night. We tried to set the fan to run continuously but it continued to cycle on and off, waking us when it came on.

Posted by , from Chattanooga, TN on Jul 24, 2017

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Comment from Hotel Management

Jul 31, 2017 by DOS

Thank you for taking the time to share your experience. I appreciate the compliments regarding the staff, location and cleanliness but I am sad to read that your sleep was disturbed by our HVAC system. I sincerely apologize for the disturbance. Safe Travels. Anthony, Director of Sales.

1 out of 5

Sewer leak

We arrived late and the hotel lobby reeked of sewer. Tried to get a room off the main floor. No other rooms were available. Ended up driving all the way home. Still waiting to hear back from Travelocity if I will be refunded.

Posted by on Jul 4, 2017

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Comment from Hotel Management

Jul 6, 2017 by DOS

Thank you for taking the time to share your experience. If you did not stay here, you should not have to pay. Safe Travels. Anthony, Director of Sales.

3 out of 5
Hotel was pleasant in a good location had restaurants and a starbucks in walking distance.

Posted by on Jun 12, 2017

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Comment from Hotel Management

Jun 15, 2017 by DOS

Thank you for the review. I am glad to read that you found our location convenient to numerous dining options. Safe Travels. Anthony, Director of Sales.

5 out of 5

Awes9me.

The room was comfortable, bed was amazing and staff was great. Very clean. Will be staying here again on my next trip.

Posted by on Apr 17, 2017

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Comment from Hotel Management

Apr 19, 2017 by DOS

Thank you for sharing your experience and for the kind words. I was glad to read that your room was comfortable, the bed amazing and the room clean. We hope to see you again. Safe travels. Anthony, Director of Sales.

5 out of 5

Our stay

Loved the breakfast. Rooms were very clean. ExceL lent location.

Posted by on Jun 26, 2016

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Comment from Hotel Management

Jun 30, 2016 by DOS

Thank you for the kinds word. I am glad that you enjoyed the breakfast service in our restaurant. Safe travels. Anthony, Director of Sales.

4 out of 5

Good location, good hotel

Pros: Great staff, on-site restaurant, refrigerators in room.
Cons: Hallway noise a bit loud, but the hotel was very busy due to the blizzard
Stayed with partner and dog during 2015 blizzard. Nice hotel with onsite restaurant.

Posted by on Jan 1, 2016

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Comment from Hotel Management

Aug 19, 2016 by DOS

Thank you for taking the time to write a review. I remember that blizzard and am glad to read you made it home. I wish you continued safe travels. Anthony, Director of Sales.

3 out of 5

Typical nice best Western

Pros: location
Cons: cannot think of anything
Location: lots of restaurants...on old route 66
I stayed in 6 different hotels in 8 days. I cannot specifically remember anything about this hotel, other than I have nothing bad to report...so that is good. It was your average Best Western... I would not hesitate to stay there again.

Posted by , from Pittsburgh, PA on Sep 22, 2015

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Comment from Hotel Management

Aug 19, 2016 by DOS

Thank you for taking the time to write a review. No news is good news I suppose but I hope we stand out in a positive manner the next time you are in Albuquerque. Safe travels. Anthony, Director of Sales.

5 out of 5

To attend a wedding a reception

Location: Located near old town Albuquerque and several museums.
The outside chapel was a beautiful setting with the iron work, garden vines, water features and roses. he hotel room was spacious and very comfortable. The staff was professional and right on top of everything. Very good experience.

Posted by on Sep 20, 2015

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Comment from Hotel Management

Aug 20, 2016 by DOS

Thank you for reviewing our hotel and the kind words. Safe travels. Anthony, Director of Sales

5 out of 5

One night

Room was clean, breakfast was good the staff at front desk wasn't very nice

Posted by , from Fort Worth Tx on Aug 5, 2015

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Comment from Hotel Management

Aug 20, 2016 by DOS

Thank you for sharing your thoughts on our hotel and service. I am glad the food was good but am sorry to hear that the service was not. We expect more. Safe travels. Anthony, Director of Sales

About the Best Western Plus Rio Grande Inn

Location 1015 Rio Grande Blvd Nw, Albuquerque, NM 87104

Property Features

Best Western Plus Rio Grande Inn offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. The family-friendly Best Western Plus Rio Grande Inn also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 1 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available. This 3-star Albuquerque hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 4 levels
  • 3 conference rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Albuquerque, NM (ABQ-Albuquerque Intl. Sunport) (12.5 km / 7.8 mi)
  • Train station: Albuquerque Station - Alvarado Transportation Center (3.6 km / 2.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 1 mi
  • Parking: Free self parking

Room Amenities

Best Western Plus Rio Grande Inn offers 173 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2015.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Albuquerque Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center. Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 20 per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Rio Grande
  • Best Western Plus Rio Grande Albuquerque
  • Best Western Plus Rio Grande Inn
  • Best Western Plus Rio Grande Inn Albuquerque
  • Best Western Rio Grande
  • Best Western Rio Grande Inn
  • Rio Grande Best Western
  • Best Western Plus Rio Grande Hotel Albuquerque
  • Best Western Albuquerque
  • Albuquerque Best Western

You should know

  • Best Western Plus Rio Grande Inn offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).