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Holiday Inn Express & Suites Medina, an IHG Hotel

2.5-star property
5185 Gateway Drive, Medina, OH 1-855-201-7819

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4.3 out of 5
Excellent!
See all 12 Travelocity Reviews

"This hotel is a newish hotel. Rooms are fresh and more modern. " More

By a verified traveler on Wed 12 May 2021

Points Of Interest

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Hotel Description

Medina guestrooms with free WiFi

In Medina

Within 3 miles (5 km) of this Medina hotel, you'll find Summa Health Medina Medical Center and Medina Hospital. Rocky River and Medina Public Square Historic District are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

The individually furnished guestrooms offer free WiFi and free local calls. Other amenities include refrigerators, microwaves, and TVs with satellite channels.

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$133* Per night/room Aug 15 - Aug 16

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 Twin Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Medina, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Medina, an IHG Hotel

Everyone (4) Couples (1) Family (5)
4 out of 5
This hotel is a newish hotel. Rooms are fresh and more modern.

Posted by on May 12, 2021

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Comment from Hotel Management

Jul 20, 2021 by staff

Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5
Lots of towels

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 16, 2021 by Staff

Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

3 out of 5
Check in was a little slower than normal, but understandable to the current conditions. When we tried to access our room, the key did not work. Turned out the battery in the lock went bad, so had to wait with two small children in the hallway until they could find someone to change them out. Front desk staff were dismissive when I told them the key did not work, and only accepted our 'it does not work' until they came up and tried for themselves. Tub and shower sprayed at the same time, without the shower engaged. No breakfast [understandable], but instead a bag containing an apple, granola bar, packaged blueberry muffin and bottle of water.

Posted by on Aug 10, 2020

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Comment from Hotel Management

Oct 28, 2020 by Staff

Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
A lot of things have been added to this hotel that makes sense. A lot of thought went in to design for comfort, efficiency and practicality. From having extra spots in the shower for soap and a door between sleeping and dressing areas, to the delicious hot breakfast with make your own pancake machine.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 24, 2020 by Staff

Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 28, 2019 by Staff

Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

3 out of 5
Waited15 minutes to check in while 3 staff were dealing with a computer problem and answering a wedding question. Finally got my room and when I opened the door someone was already in. Got another room and then housecleaning knocked on my door and came in even though I had a do not disturb sign

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 21, 2019 by Staff

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

5 out of 5

Posted by on Aug 5, 2019

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4 out of 5
We liked the location and feel of the hotel. Everyone was friendly and helpful. We wish breakfast hours could have been longer.

Posted by on Jul 23, 2019

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4 out of 5
Location. Hotel was off congested roads and By next to a forest reserve. Very quite

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 10, 2019 by staff

Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future!

5 out of 5
Great price, great staff, great property, easy access to highway.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 6, 2019 by Staff

Thank you for taking the time to tell us about your experience at Holiday Inn Express. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

About the Holiday Inn Express & Suites Medina, an IHG Hotel

Location 5185 Gateway Drive, Medina, OH 44256

Property Features

Holiday Inn Express & Suites Medina, an IHG Hotel offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1450 square feet (135 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Medina, an IHG Hotel also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Medina hotel is smoke free.

  • 92 guestrooms or units
  • 4 levels
  • 1450 sq ft of conference space
  • 135 sq m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (33.9 km / 21.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Medina, an IHG Hotel offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Medina Hotel
  • Holiday Inn Express Medina
  • Holiday Inn Express Suites Medina
  • Holiday Inn Express & Suites Medina, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Medina, an IHG Hotel Medina
  • Holiday Inn Express & Suites Medina, an IHG Hotel Hotel Medina

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.