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Hilton Garden Inn Cleveland/Twinsburg

3-star property
8971 Wilcox Dr, Twinsburg, OH 1-855-201-7819
4.7 out of 5
Exceptional!
See all 10 travelocity Reviews

"The area and hotel were very nice, safe and accessible. The woman at the front desk was happy, courteous, professional and very very helpful. The room ... " More

By a verified traveler on Sat 09 Jul 2022

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Hotel Description

3-star guestrooms with free WiFi

In Twinsburg

You'll find Windmill Golf Center and Cleveland Clinic - Family Health and Surgery Center Twinsburg within 2 miles (3 km) of this hotel. Liberty Park and Fun 'n' Stuff are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$106* Per night/room Feb 16 - Feb 17

Two Double Beds, Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

One Bedroom Suite, One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed, Non-Smoking, with Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hilton Garden Inn Cleveland/Twinsburg ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Cleveland/Twinsburg

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by , from Brooklyn on Jan 22, 2023

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Comment from Hotel Management

Jan 22, 2023 by Customer Service

Thanks for the amazing rating, Vincent!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Garden Inn Cleveland/Twinsburg!

5 out of 5
The area and hotel were very nice, safe and accessible. The woman at the front desk was happy, courteous, professional and very very helpful. The room itself was extremely clean and comfortable.breakfast the next morning was great and our server was very nice, and prompt . I would absolutely stay here again.

Posted by on Jul 9, 2022

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Comment from Hotel Management

Jul 18, 2022 by Customer Service

Thank you for sharing this glowing review, Leigh! We are delighted to hear about your experience at Hilton Garden Inn Cleveland/Twinsburg! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.

5 out of 5
The customer service was excellent. Specifically Gary helped us when we got back to the Hotel. He was wonderful. I would highly recommend this hotel. It was very clean and also the bed was very comfortable

Posted by on Dec 5, 2021

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Comment from Hotel Management

Dec 6, 2021 by Customer Service

Thank you for sharing this wonderful review with us, Christine! We're thrilled to hear you had such an enjoyable experience at Hilton Garden Inn Cleveland/Twinsburg! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!

3 out of 5

Posted by on Jan 25, 2020

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5 out of 5
The hotel lobby had real breakfast not just your standard breakfast bar. There was also a lounge area where you could get drinks and appetizers. If you go on a weekday keep in mind everything closes at ten there and around you so we ordered early and kept it in our room for after a show at Northfield MGM. It’s only about ten minutes from the venue, very convenient. Staff was fantastic and friendly and the room was very comfy and very clean. I would definitely recommend this hotel.

Posted by on Aug 30, 2019

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5 out of 5

Posted by on Apr 8, 2019

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4 out of 5

Great Staff, bed needs attention

The staff was friendly, and professional! The bed in room 505 was in bad shape and should be replaced.

Posted by on Jun 25, 2017

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5 out of 5

Everthing is perfect for me.

Good location to Cleveland n Erie Canal N.P. Staff very kind n accomodated to my request on a quiet room. Room and bed is very clean n interior was so comfortable to me.

Posted by , from NY on May 23, 2016

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5 out of 5

Especially pleasant

We stay at this hotel -- and have since it opened -- multiple times each year as we drive between IL and NJ (a good halfway point for us). Could not be more pleased. Clean, well administered, and hospitable. The hotel owns the adjacent Blue Canyon Restaurant, which we have sample. It is an over-the-top place, trying much to much to be sophisticated. We recommend the nearby Damons. More down-to-earth. About a half-mile east of the Hilton, on Aurora Road, is a Starbucks, where we pick up our daily NY Times each morning. (Leave hotel, turn left, cross over the interstate, and proceed about one-mile). You'll see the Starbucks on your right.

Posted by on Mar 8, 2009

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5 out of 5

Clean and Cozy

Very Clean, decor was beautiful! Rooms were cozy and clean. I was very pleased with everything at this hotel."

Posted by on Mar 22, 2007

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About the Hilton Garden Inn Cleveland/Twinsburg

Location 8971 Wilcox Dr, Twinsburg, OH 44087

Property Features

Hilton Garden Inn Cleveland/Twinsburg offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. The business-friendly Hilton Garden Inn Cleveland/Twinsburg also features a garden, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Twinsburg hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 5 levels
  • Built in 1999
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Cleveland/Twinsburg offers 142 accommodations with MP3 docking stations and safes. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.

Blue Canyon Kitchen - This restaurant specializes in seafood and serves dinner only.

Garden Bar and Grille - This restaurant specializes in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 for adults and USD 5.95 for children (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Cleveland/Twinsburg
  • Hilton Garden Inn Cleveland/Twinsburg Hotel
  • Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
  • Hilton Garden Inn Cleveland/Twinsburg Twinsburg
  • Hilton Garden Inn Cleveland/Twinsburg Ohio
  • Hilton Garden Inn Twinsburg
  • Hilton Twinsburg
  • Twinsburg Hilton
  • Hilton Cleveland Twinsburg
  • Hilton Garden Inn Cleveland/Twinsburg Hotel
  • Hilton Garden Inn Cleveland/Twinsburg Twinsburg
  • Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg

You should know

  • Pool access available from 9:00 AM to 5:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.