Verified
6/10 Okay
Sarah
Feb 19, 2018
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We got the king room with a jacuzzi tub. We got it for 99 a night so that was pretty good. The hotel is close to train tracks and so you hear trains alot but we live close to train tracks so it wasn't to big of a deal. When we went to check in the lady first told me I didn't have a reservation then after a few minutes found our reservations. She gave us a key to our room, not a key card but an actual key. We went to open our room and the key only worked in the bottom lock not the deadbolt. We went and told the lady and she came out with another key and said they don't give out the top key cause they have had problems with people trying to get in the rooms so that's nice to know. When we got into our room it was really nice and very clean. It did not have any kind of lock on the inside other than the deadbolt and door knob lock. We stayed two nights and we needed more towels on the second day so I went in and asked the lady for some more towels and she said you have towels in your room. I said I used those yesterday could I have some more. She refused to get me towels. She said thet were locked up and she didn't have a key to it and gave me a hand towel and a rag. When we went to leave the door was locked and there was a sign that said she would be gone for 15 minutes so we had to wait until she got back before we could check out. It was a comfortable place to stay but the service was terrible.
Sarah
Stayed 2 nights in Feb 2018
