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Hotel Basecamp

3.0 star property
3-star hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Basecamp

Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi
Creator video - submitted by Naty's Travel Favs
Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi
Courtyard
Superior Double Room | Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Riedstrasse 80, Zermatt, Valais, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Single Room

Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | In-room safe, desk, cribs/infant beds, free WiFi

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

About the neighborhood

Zermatt

In Zermatt .Your stay at this hotel will put you steps from Kirchbrücke and a 5-minute walk from Zermatt - Furi. Zermatt-Matterhorn Ski Paradise and Furi Ski Area are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Kirchbrücke - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Brown Cow Pub - ‬8 min walk
  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Hotel Basecamp

3-star hotel near Zermatt-Matterhorn Ski Paradise
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A sauna, a library, and ski storage are also featured at Hotel Basecamp.

This 3-star Zermatt hotel is smoke free.

  • 27 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
Hotel Basecamp offers 27 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 80-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Total with taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • 80-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 10 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 10 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

How close is Hotel Basecamp to the airport?

Hotel Basecamp is 50.1 mi (75-min drive) away from the Sion (SIR) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Basecamp?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Basecamp on Mar 1, 2026 start from 323.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Basecamp have an airport shuttle?

Airport shuttle services are not available at Hotel Basecamp.

Does Hotel Basecamp offer free breakfast?

Hotel Basecamp offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Basecamp?

No, there is no casino at this hotel.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Early check-in costs CHF 35 (subject to availability).

Is there free parking at Hotel Basecamp?

Free parking is not available at this hotel.

Does Hotel Basecamp have a pool?

Hotel Basecamp does not have a pool.

Does Hotel Basecamp have a spa?

There are no spa services available at this hotel.

How close is Hotel Basecamp to downtown Zermatt?

Hotel Basecamp is 0.2 mi away from Zermatt.

Hotel Basecamp Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 273 out of 332 reviews
Rating 8 - Good. 44 out of 332 reviews
Rating 6 - Okay. 10 out of 332 reviews
Rating 4 - Poor. 1 out of 332 reviews
Rating 2 - Terrible. 4 out of 332 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Nice lodge, good food, good service, good location. Would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

VON, Springfield

Liked: Cleanliness, property conditions & facilities
Beautiful view of the Matterhorn from our balcony. We loved the vibe of our hotel room
Stayed 1 night in Dec 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities
Amazing, hospitable staff, lovely spacious room with an excellent view. Thank you for all of your help and kindness, we had a brilliant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sebastian, Chitre

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, really nice rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Basecamp was a wonderful place to stay. We arrived after closing and the staff had arranged for us to have an easy self-check in. Unfortunately, I was not feeling well during our one-night stay and the staff was happy to allow us a late check out, knowing I needed a bit more rest. This meant I was able to face the next day of travel with some renewed energy. (THANK YOU SO MUCH!) We had a lovely view of the Matterhorn from our hotel balcony. I was able to sit and sip hot tea there and get my only sightseeing done right there. We must return to Zermatt at some point so we can do the things we meant to do. When we do, Hotel Basecamp will be our choice for lodging. The breakfast was delicious, so my husband tells me.
Stayed 1 night in Oct 2025

10/10 Excellent

Gang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, incredible view from balcony
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristin, Cordova

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One on the best boutique hotels I've booked! Beautiful view of the Matterhorn and close to everything in Zermatt. Rooms are individually decorated and each have their own story. Truly unique experience and I would stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Randal, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel surprised me. On a trip that took me to three different countries and six different hotels, my expectations for Hotel Basecamp when booking it weren't that high. But it exceeded expectations. It ended up being the nicest room on the trip. It was a very spacious room that had great lighting features and a really beautiful functional design (e.g., ledges on each side of the bed for your stuff along with USB A and C ports as well). There was excellent storage, a very nice bathroom with a great shower that actually closed properly, a steady hot water supply, and a nice big TV. The negatives? No fridge, no 24/7 front desk (I think the main property door was locked and front desk unmanned after 8 PM), and they use a physical key vs. card for the room doors. But the biggest negative was that the check-in was lengthy and cumbersome as I had to fill out multiple data screens (divulging more personal information than I thought was necessary) on an iPad. I didn't have to do that for the Italian hotels or the hotel in Lucerne, yet they said it was a Swiss requirement.
Stayed 2 nights in Oct 2025

10/10 Excellent

kelly, Carlsbad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the Matterhorn from our room, comfy bed, clean and quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & view! Excellent service!
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at Hotel Basecamp was wonderful. Very spacious and comfortable. The view of the Matterhorn was incredible. Thank you Hotel Basecamp for an amazing visit to Zermatt.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. Our deck was excellent…very large.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well appointed and in nicely located. Staff was very pleasant, casual, and helpful. Accommodations were clean, modern, and 'natural'.
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Serve good breakfast, hospitality is great
Stayed 3 nights in Aug 2025

10/10 Excellent

Woojin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was awesome. Approximately 10 minute-walk from both the Gornergrot train station and the Zermatt cable car station. Great view from the balcony as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elisa, Oregon City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the Matterhorn from large, comfortabe room. Very nice, modern amenities. Memorable skylight of nearby mountains. Helpful staff with good advice. Very good breakfast offerings and service. We have stayed at many special hotels around the world. This one rates highly overall and for value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, excellent staff, and adorable room, with a great balcony and view of the Matterhorn!
Stayed 3 nights in Aug 2025

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts an exquisite ambiance, adorned with climbing gear and captivating photographs. The beds were exceptionally comfortable, and the breakfast selections added to the convenience of our stay. Most notably, the assistance provided by the front desk staff in organizing our stay and excursions was invaluable, with special recognition to Rebecca for her exceptional support.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Luciano very friendly receptionist / bartender. Quiet street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lucia, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Jul 2025