4/10 Poor
Ryan
Traveled with partner
Dec 7, 2025
Liked: Amenities
Disliked: Cleanliness
The front area to check in was very crowded with cars and after my check in, I was stuck in the front area for around 29 minutes waiting to leave the area. Shortly after going into our room, my girlfriend started experiencing some severe allergies due to the remanence of prior guests with dogs. She is allergic to many things, but dogs are often an immediate reaction. After going down to discuss with a staff after only 20 minutes of being at the hotel, I was told a refund was not an option, and the best they could do was offer me another room. Mind you, the first room has a subtle musk of wet dog. The second room, slightly better but we’re still experiencing a similar reaction to the room. Itchy eyes, throat/breathing wheezing, and itchy where she had made contact with the bed, and chairs. The rooms need to be scented better, they have a musk to them. The lobby and halls are fine, but overall this is not a place we will stay again. And not even considering a refund after 20 minutes is not the greatest experience.
Ryan
Stayed 1 night in Dec 2025