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Element Vancouver Metrotown

3.0 star property
3-star hotel near Metropolis at Metrotown

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Photo gallery for Element Vancouver Metrotown

Exterior
Meeting facility
Lounge
Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, laptop workspace
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Hilton Vancouver Metrotown

Metrotown
  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, 1,001 reviews
$114 nightly
The price is $132
Dec 16 - Dec 17
Total with taxes and fees
Hilton Vancouver Metrotown

About the neighborhood

Burnaby

City center stay.You'll be steps from Crystal Mall and within a 10-minute walk of Metropolis at Metrotown with a stay at this Metrotown hotel. British Columbia Institute of Technology and Burnaby Hospital are also within 2 miles (3 km).

What's nearby

  • Crystal Mall - 1 min walk - 0.1 miles
  • Metropolis at Metrotown - 4 min walk - 0.3 miles
  • Central Park - 7 min walk - 0.4 miles
  • British Columbia Institute of Technology - 19 min walk - 1.0 mile
  • Deer Lake - 6 min drive - 2.7 miles

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Marble House Eatery - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk

About this property

Element Vancouver Metrotown

3-star hotel near Metropolis at Metrotown
As a guest of Element Vancouver Metrotown, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4373 square feet (406 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Element Vancouver Metrotown. For a fee, parking is available.

This 3-star Burnaby hotel is smoke free.

  • 169 guestrooms or units
  • 18 levels
  • 4373 sq ft of conference space
  • 406 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Element Vancouver Metrotown offers 169 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Hilton Vancouver Metrotown
  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, 1,001 reviews
$114 nightly
The price is $132
Dec 16 - Dec 17
Total with taxes and fees
Hilton Vancouver Metrotown

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

How close is Element Vancouver Metrotown to the airport?

Element Vancouver Metrotown is 8.9 mi (34-min drive) away from the Vancouver Harbour Flight Centre (CXH) airport, the closest popular airport to the property.

How much does it cost to stay at Element Vancouver Metrotown?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on Dec 11, 2025 start from $157.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Element Vancouver Metrotown have an airport shuttle?

Airport shuttle services are not available at Element Vancouver Metrotown.

How close is Element Vancouver Metrotown to the beach?

This hotel is 7.7 mi (35-min drive) from Sunset Beach and 8.2 mi (17-min drive) from English Bay Beach. Don't forget your sunscreen!

Does Element Vancouver Metrotown offer free breakfast?

Element Vancouver Metrotown offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Element Vancouver Metrotown?

No, there is no casino at this hotel, but Grand Villa Casino Hotel and Conference Centre (4-min drive) and Great Canadian Casino at the Holiday Inn (13-min drive) are nearby.

What time is check-in at Element Vancouver Metrotown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Element Vancouver Metrotown?

Free parking is not available at this hotel. Self parking is available for CAD 25 per night.

Does Element Vancouver Metrotown have a pool?

Element Vancouver Metrotown features an indoor pool.

Does Element Vancouver Metrotown have a restaurant?

Element Vancouver Metrotown is home to Trattoria Burnaby, which features Italian cuisine and brunch.

Does Element Vancouver Metrotown have a spa?

There are no spa services available at this hotel.

How close is Element Vancouver Metrotown to downtown Burnaby?

Element Vancouver Metrotown is 1.7 mi away from Burnaby.

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1010 reviews
Rating 8 - Good. 218 out of 1010 reviews
Rating 6 - Okay. 32 out of 1010 reviews
Rating 4 - Poor. 13 out of 1010 reviews
Rating 2 - Terrible. 21 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meko

Stayed 1 night in Oct 2025

10/10 Excellent

Cheralynn

Business traveler
Liked: Staff & service, amenities
Fantastic hotel was only there a night but it’s clean modern and was very happy they had a laundry room not just a send out laundry service. Would definitely recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Penelope

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel for families with children. Complimentary breakfast, friendly staff, pool, hot tub and sauna all additional value-adds!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher, Tampa

Business traveler
Liked: Amenities
Greta place
Stayed 3 nights in Aug 2025

10/10 Excellent

Gurminder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean place
Stayed 3 nights in Aug 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great experience! It was a wonderful stay! Reception staff is very friendly and helpful. The lobby ambiance is very pleasant. Nice breakfast. Clean, comfortable, quiet room. The only thing we noticed was some not thoroughly cleaned utensils in the room🙏
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Traveled with family
Room was light and updated; relatively large with a full sized fridge. We enjoyed the breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Stayed 2 nights in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 3rd Time here. Great amenities, friendly staff and a just a few blocks from the sky train station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marie Ann Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to unwind. Amazing place to go for a walk, scooter and bike along the trails. Great restaurants, Swiftwater winery, golf courses close by. We will be back. Thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5th floor food, dining, pool, exercise was nice and off the main floor.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. The ammenities area is great. The staff was very friendly. We'll come back.
Stayed 1 night in Aug 2025

10/10 Excellent

kirthika

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern with great views and awesome breakfast. Front desk was friendly.
Stayed 1 night in Jul 2025

8/10 Good

Joao Luis Silva

Business traveler
Liked: Amenities, property conditions & facilities
Nothing unique just another Marriott
Stayed 5 nights in Aug 2025

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, property conditions & facilities
very good services and welcome front desk staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Ting-Chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passing through Vancouver on vacation

Elements hotel was very nice. Friendly staff, clean accommodations, room was a studio so a lot of stuff in a small space but it was fine only a couple of nights. Breakfast provided was good too! Located in Metrotown across from a mall and grocery store. A couple of blocks to transit station. Connected to hotel was the restaurant Trattoria! Went there for lunch, dinner and late night snack during our stay. Food was delicious, service impeccable and reasonably priced. Too bad hotel doesn’t work out arrangement with restaurant for staying guests to get a discount. Win win for both!
Stayed 2 nights in Aug 2025

6/10 Okay

Delon

Stayed 3 nights in Aug 2025

10/10 Excellent

Cherrie Mae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated in the vibrant heart of Burnaby. With its clean and well-maintained facilities, it offers a welcoming environment where the hospitable staff makes you feel right at home. I wholeheartedly recommend this place to my friends and family!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location! Element Hotel is a walking distance to the Metropolis mall, grocery store right across the street. It is safe to walk around. There are many restaurants to pick from and the place is clean. The staff are very nice and friendly. We will be back again!
Stayed 6 nights in Aug 2025

6/10 Okay

LU

Stayed 1 night in Aug 2025

10/10 Excellent

Yuliana

Stayed 2 nights in Jul 2025