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Embassy Suites by Hilton Tampa Downtown Convention Center

3.5 star property
3.5-star hotel near Tampa Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Tampa Downtown Convention Center

Restaurant
Lobby
Outdoor pool, sun loungers
Exterior detail
Suite, 1 King Bed, Balcony | Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

View in a map
513 S Florida Ave, Tampa, FL, 33602
  • Place, Benchmark International Arena
    ‪3 min walk‬
  • Place, Tampa Convention Center
    ‪5 min walk‬
  • Place, Port of Tampa
    ‪10 min walk‬
  • Airport, Tampa, FL (TPA-Tampa Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(77 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(26 reviews)
  • 450 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

9.8 out of 10
Exceptional
(13 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

Suite, 2 Queen Beds, City View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bay View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Bay View

8.6 out of 10
Excellent
(23 reviews)
  • 450 sq ft
  • Bay view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Hearing)

Suite, 1 King Bed, Accessible, Corner (Hearing) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Corner (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Roll-in Shower)

Suite, 1 King Bed, Balcony (Roll-in Shower) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 450 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Balcony

  • 450 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(86 reviews)
  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub (Corner)

8.4 out of 10
Very good
(9 reviews)
  • 450 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Conference)

Suite, 1 King Bed (Conference) | Living area | 32-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Conference)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

View from room

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Tampa

Downtown Tampa stay.You'll be steps from Tampa Convention Center and within a 10-minute walk of Benchmark International Arena with a stay at this Downtown Tampa hotel. Also, Port of Tampa is within half a mile (1 km) and Florida Aquarium is within 2 miles (3 km).

What's nearby

  • Benchmark International Arena - 3 min walk - 0.2 miles
  • Tampa Convention Center - 5 min walk - 0.3 miles
  • Port of Tampa - 10 min walk - 0.6 miles
  • Florida Aquarium - 13 min walk - 0.7 miles
  • Tampa Riverwalk - 16 min walk - 0.9 miles

Getting around

  • Tampa Union Station - 5 min drive
  • Tampa Intl. Airport (TPA) - 11 min drive

Restaurants

  • ‪Bud Light Party Deck - ‬4 min walk
  • ‪Hattricks - ‬6 min walk
  • ‪Sail Pavilion - ‬8 min walk
  • ‪Tampa Waterside Lobby Bar - ‬3 min walk
  • ‪Jacksons Bistro - ‬20 min walk

About this property

Embassy Suites by Hilton Tampa Downtown Convention Center

3.5-star hotel near Tampa Convention Center, connected to the convention center
Embassy Suites by Hilton Tampa Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Event space at this hotel measures 8999 square feet (836 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Tampa Downtown Convention Center. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Tampa Downtown Convention Center was completed in January 2019.

This 3.5-star Tampa hotel is smoke free.

  • 360 guestrooms or units
  • 20 levels
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Tampa Downtown Convention Center offers 360 accommodations with iPod docking stations and safes. Accommodations offer separate dining areas. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Tampa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Pet friendly
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4.7 out of 5, Exceptional, 1,979 reviews
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The price is $184
Oct 16 - Oct 17
Total with taxes and fees
Hyatt Place Tampa Downtown

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.55 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Tampa Downtown
Embassy Suites Tampa Downtown
Tampa Downtown Embassy Suites
Embassy Suites Tampa - Downtown Hotel Tampa
Tampa Embassy Suites
Embassy Suites Tampa Downtown Hotel
Embassy Suites Tampa Hotel
Embassy Suites Tampa Downtown
Embassy Suites by Hilton Tampa Downtown Convention Center Hotel
Embassy Suites by Hilton Tampa Downtown Convention Center Tampa

Frequently asked questions

How close is Embassy Suites by Hilton Tampa Downtown Convention Center to the airport?

Embassy Suites by Hilton Tampa Downtown Convention Center is 3.7 mi (8-min drive) away from the Tampa, FL (TPF-Peter O. Knight) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Tampa Downtown Convention Center?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Tampa Downtown Convention Center on Oct 20, 2025 start from $153.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Tampa Downtown Convention Center.

How close is Embassy Suites by Hilton Tampa Downtown Convention Center to the beach?

This hotel is 9.3 mi (13-min drive) from Ben T. Davis Beach and 10.6 mi (20-min drive) from Picnic Island Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton Tampa Downtown Convention Center offer free breakfast?

Embassy Suites by Hilton Tampa Downtown Convention Center offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Tampa Downtown Convention Center?

No, there is no casino at this hotel, but Seminole Hard Rock Casino Tampa (10-min drive) is nearby.

What time is check-in at Embassy Suites by Hilton Tampa Downtown Convention Center?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites by Hilton Tampa Downtown Convention Center?

Free parking is not available at this hotel. Valet parking is available for USD 45 per night.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a pool?

Embassy Suites by Hilton Tampa Downtown Convention Center features an outdoor pool.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Tampa Downtown Convention Center have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Tampa Downtown Convention Center to downtown Tampa?

Embassy Suites by Hilton Tampa Downtown Convention Center is 0.4 mi away from Tampa.

Reviews

Embassy Suites by Hilton Tampa Downtown Convention Center Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 867 out of 1393 reviews
Rating 8 - Good. 233 out of 1393 reviews
Rating 6 - Okay. 138 out of 1393 reviews
Rating 4 - Poor. 80 out of 1393 reviews
Rating 2 - Terrible. 75 out of 1393 reviews

Reviews

6/10 Okay

henry

Stayed 3 nights in Sep 2025

6/10 Okay

henry

Business traveler
Liked: Cleanliness, amenities
Cold shower( no hot water)2 out of the 3 days i stayed.
Stayed 3 nights in Sep 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast choices
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Jeff

Traveled with family
Disliked: Staff & service, amenities
Request made took way too long and was very frustrated on how the car acted along with the cost. Then the $25 fee was total horsheshit
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jun 2025

10/10 Excellent

Paula

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sherry at the front desk was the nicest customer service rep I have ever had the joy of meeting at a hotel. Was super personable, helpful and just a lovely employee. She made my day brighter and my stay better by getting me two connecting rooms for my kids. Thanks so much!!
Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Shower was clogged , pipes rattled , room was worn and dirty . They charge a 30 dollar urban fee which is crazy on top of valet , taxes and so many other fees . Asked for late check out and lady was rude . Will not stay here again and might need to reconsider being a Hilton honors member .
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Meh

Reserved 2 beds, got one with upgrade. Upgrade was basically a conference table. TVs old and slow. The curtain was broken and let in the sun from the East. Hotel was nice but it was crazy busy. $30 extra fee plus expensive valet cost. Onsite restaurant had good food.
Stayed 1 night in Jun 2025

10/10 Excellent

Noah

Business traveler
Liked: Amenities
Large spacious rooms, great hot breakfast.. WiFi had good speeds, rooms were clean. There is a starbucks right in the lobby area. 15 minutes from the airport and right next to the convention center and Marriot hotels. However the bottled water in the rooms is not free. You are charged a whopping $4 for each bottle!
Stayed 3 nights in Jun 2025

8/10 Good

Barry, Houston

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I wish they were upfront on the cost of parking and what options they had, it’s not fun to arrive there and be forced into paying more.
Stayed 3 nights in Jun 2025

6/10 Okay

REANDRA, MIAMI

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Breakfast and the happy hour were awesome. The on-site restaurant’s food was really good as well. Hotel is directly in front of free trolly which was also great. The rooms are dated but overall clean. The main issue is all the fees associated with this hotel. What you see on Travelocity is not the final price. They charge $30 daily “Urban Fee”. At the time we stayed we were given credit for food purchased at the hotel, but you have to pay it whether you use it or not. Also they require a $100 NIGHTLY deposit in conjunction with the Urban Fee. So what seemed to be a deal on Travelocity- turned out to be an average price for our stay. Also the hotel is centrally located and directly across from water views. Overall I would definitely stay again. It just would have been helpful to know all the fees beforehand.
Stayed 3 nights in Jun 2025

4/10 Poor

Mike

Business traveler
Disliked: Cleanliness, property conditions & facilities
Leaking roof. Smelled like mold.
Stayed 3 nights in Jun 2025

10/10 Excellent

Muhammad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodations.
Stayed 1 night in Jun 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location, the amenities, the service all of it was 5 star.
Stayed 4 nights in Jun 2025

10/10 Excellent

LISSETTE, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nakia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything and everyone was awesome except hskping “Annette”, she act as if cleaning the room and making bed was a chore. Horrible customer service on her part. When she did finally do it, she walked out without even saying goodbye…not hospitable at all.
Stayed 3 nights in Jun 2025

8/10 Good

Julie Lynn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Trolley is right outside the Front entrance! Nice when you don’t have a car! Beds and bathroom very clean but the “ suite” area extremely old and dingy! Definitely needs upgrades! Free Breakfast Buffet delicious! Not close enough to any kind of convenience store or even a gas station! Had to uber to one.
Stayed 3 nights in Jun 2025

6/10 Okay

genesis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For the price I paid, I expected a much better experience. There were hidden fees at check-in that weren’t clearly explained ahead of time, and the staff wasn’t very welcoming or helpful. I wouldn’t say they were outright rude, but their customer service definitely needs attention. Everything felt rushed and unclear. Not the experience I was hoping for especially considering the cost .To make things worse, the water had a strong, unpleasant smell every time I turned it on.
Stayed 1 night in Jun 2025

10/10 Excellent

Carrie

Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025