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Zest Jemursari by Swiss-Belhotel International

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Zest Jemursari by Swiss-Belhotel International

Front of property
Lobby
Exterior
Zest New Twin Room | Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Jl. Raya Prapen 266, Surabaya, East Java, 60299
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪4 min drive‬
  • Place, Surabaya Zoo
    ‪4 min drive‬
  • Place, Royal Plaza Surabaya
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪16 min drive‬

Room options

View all photos for Zest Queen Room

Zest Queen Room | Premium bedding, in-room safe, desk, blackout drapes

Zest Queen Room

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Zest Twin Room

Zest Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Zest Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Zest New Twin Room

Zest New Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Zest New Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Zest New Queen Room

Zest New Queen Room | Premium bedding, in-room safe, desk, blackout drapes

Zest New Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Surabaya

In shopping district.You'll find Universitas Islam Negeri Sunan Ampel Surabaya and Royal Plaza Surabaya within 3 miles (5 km) of this hotel. Monument Of Suroboyo and Mpu Tantular Museum are also within 3 miles (5 km).

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 4 min drive - 2.2 miles
  • Surabaya Zoo - 4 min drive - 1.9 miles
  • Taman Bungkul - 5 min drive - 2.3 miles
  • Royal Plaza Surabaya - 5 min drive - 1.9 miles
  • Surabaya Town Square - 5 min drive - 2.5 miles

Getting around

  • Jemursari Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪Ssb Hj. Hesti - ‬2 min walk
  • ‪Coto Makasar "Daeng Dalle - ‬3 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪Rumah Makan Taman Handayani - ‬3 min walk
  • ‪Yoshinoya - ‬2 min walk

About this property

Zest Jemursari by Swiss-Belhotel International

3.5-star guestrooms with free WiFi
There's a restaurant on site. Public spaces have free WiFi. There are 3 meeting rooms available. An airport shuttle (available on request) is available for a fee. The business-friendly Zest Jemursari by Swiss-Belhotel International also features a vending machine, concierge services, and complimentary newspapers in the lobby. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 1 building
  • 130 guestrooms or units
  • 11 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Zest Jemursari by Swiss-Belhotel International offers 130 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 40,000 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zest Jemursari by Swiss-Belhotel International

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately IDR 60000 for adults and IDR 40000 for children
  • Airport shuttle fee: IDR 200000 per person (one-way)
  • Rollaway bed fee: IDR 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zest Hotel Jemursari Surabaya
Zest Hotel Jemursari
Zest Jemursari Surabaya
Zest Jemursari
Zest Hotel Jemursari Surabaya, Java

Frequently asked questions

How close is Zest Jemursari by Swiss-Belhotel International to the airport?

Zest Jemursari by Swiss-Belhotel International is 9.3 mi (31-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does Zest Jemursari by Swiss-Belhotel International have an airport shuttle?

Zest Jemursari by Swiss-Belhotel International offers an airport shuttle from 6:00 AM to 9:00 PM, at scheduled times, for a charge of IDR 200000. per person, one-way.

How close is Zest Jemursari by Swiss-Belhotel International to the beach?

This hotel is 8.6 mi (35-min drive) from New Kenjeran Beach.

Does Zest Jemursari by Swiss-Belhotel International offer free breakfast?

Free breakfast isn’t provided at Zest Jemursari by Swiss-Belhotel International, but to-go breakfast is offered for a fee of IDR 60000 for adults and IDR 40000 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Zest Jemursari by Swiss-Belhotel International?

No, there is no casino at this hotel.

What time is check-in at Zest Jemursari by Swiss-Belhotel International?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Zest Jemursari by Swiss-Belhotel International?

This hotel offers free self parking and valet parking.

Does Zest Jemursari by Swiss-Belhotel International have a pool?

Zest Jemursari by Swiss-Belhotel International does not have a pool.

Does Zest Jemursari by Swiss-Belhotel International have a restaurant?

Zest Jemursari by Swiss-Belhotel International is home to Citruz Cafe, which features international cuisine.

Does Zest Jemursari by Swiss-Belhotel International have a spa?

There are no spa services available at this hotel.

How close is Zest Jemursari by Swiss-Belhotel International to downtown Surabaya?

Zest Jemursari by Swiss-Belhotel International is 3.8 mi away from Surabaya.

Zest Jemursari by Swiss-Belhotel International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
This property was in neat, clean condition with modern facilities and nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Siki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Franklin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel very good
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff. Hotel allow late check-out which is really convenient for me as a guest.
Stayed 1 night in Oct 2018

8/10 Good

gilsonlim, Semarang

Liked: Staff & service
nice hotel close to shopping mall and other attraction and bed many clacking sound and toilet very dirty and since I stay in hotel about 11 days access by lift away one repair or maintenance
Stayed 5 nights in Jun 2018

6/10 Okay

Yenny

Liked: Cleanliness, property conditions & facilities
It's small clean room; but comfortable. There is no electric kettle in the room; so I have to go down in cafetaria for hot water for making milk for my son.

8/10 Good

Paul, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still one of the hotel i will stayed while every time biz trip there!!
Stayed 1 night in Aug 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
many times staying there, feel good , but the sink is still stocking... really need to remove the plug and clean..please ....
Stayed 2 nights in Jul 2018

8/10 Good

Paul, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
here must be the 1st hotel when i was in Surabaya, recently, there is a new "Burger King" open, that is even more amazing... really recommend for everyone
Stayed 1 night in Aug 2018

10/10 Excellent

Paul, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel in Surabaya

Stayed here again, they provide massage service for new service..not have enough time to enjoy the service.mayne next time
Stayed 1 night in Mar 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the most frequent stayed hotel

my most favorite hotel in Surabaya. high C/P value, good staff
Stayed 1 night in Jan 2018

10/10 Excellent

Paul, Keelung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best experience in Surabaya

the location is good. the food is very good. and the service people are very helpful
Stayed 1 night in Jan 2018

8/10 Good

Paul , Jakarta

Liked: Staff & service, room comfort

a good c/p value budget hotel

Stayed several nights here, and it is not the first time to stayed here. the breakfast is the most recommended , although not so many kinds than 4 star hotel. but the chef i think cooked better. i will come again
Stayed 1 night in Jan 2018

8/10 Good

Paul , Taipei

Liked: Staff & service

High C/P value hotel.

i stay here from 4 nights totally, pretty like this hotel, especially the breakfast and dinner is quite delicious than other 4 star hotel....i stayed 2 different rooms there , both washbasin is always stuck....it is TOTO, so they need to take out the drainer and remove all the hair or stuff
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baik dan Nyaman

overall baik dan nyaman. Hotel baru dan dekat dengan kantor. sepertinya akan tetap hotel ini jadi pilihan saya jika bertugas ke Surabaya. terimakasih.