See all properties

Fairfield by Marriott Surabaya

4.0 star property
4-star hotel near Tunjungan Plaza

Choose dates to view prices

Photo gallery for Fairfield by Marriott Surabaya

Enjoy breathtaking views of the city skyline from our rooftop terrace, featuring a pool and lounge chairs.
Relax in our spacious lobby, featuring a central bar, seating area, and polished floors.
Enjoy a panoramic city view from the comfort of your room, featuring a large window and a green rooftop terrace.
Guests can enjoy a meal in the hotel's dining area, featuring a central island with food, seating options, and a chef preparing dishes.
Standing tall with a sleek glass facade, this high-rise hotel features a prominent entrance and a lush vertical garden.

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Jalan Mayjend Sungkono No. 178, Surabaya, 60225
  • Surabaya Zoo
    ‪3 min drive‬
  • Pakuwon Mall
    ‪4 min drive‬
  • Tunjungan Plaza
    ‪7 min drive‬
  • Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • 1292 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Relax by the pool surrounded by lush greenery and comfortable seating options.

Sheraton Surabaya Hotel and Towers

Surabaya Center
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 340 reviews
$99 nightly
The price is $109
Aug 22 - Aug 23
Total includes taxes and fees
Sheraton Surabaya Hotel and Towers

About the neighborhood

Surabaya

Surabaya retreat .You'll find Al-Akbar Mosque and Ciputra World Mall within a 15-minute walk of this Surabaya hotel. Lapangan Thor Stadium and Surabaya Town Square are also within 2 miles (3 km).

What's nearby

  • Ciputra World Mall - 14 min walk - 0.7 miles
  • Surabaya Zoo - 3 min drive - 2.1 miles
  • Pakuwon Mall - 4 min drive - 3.0 miles
  • Royal Plaza Surabaya - 5 min drive - 3.2 miles
  • Tunjungan Plaza - 7 min drive - 3.4 miles

Getting around

  • Margorejo Station - 5 min drive
  • Tandes Station - 17 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬3 min walk
  • ‪First Love Patisserie - ‬4 min walk
  • ‪A Kiat Hok Kien Mie - ‬1 min walk
  • ‪Kava Restaurant - ‬1 min walk
  • ‪MAGAL Korean BBQ - ‬1 min walk

About this property

Fairfield by Marriott Surabaya

4-star hotel near Tunjungan Plaza
Fairfield by Marriott Surabaya offers its guests a children's pool, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A 24-hour business center and 8 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Spa services, a terrace, and a garden are also featured at the business-friendly Fairfield by Marriott Surabaya. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 270 guestrooms or units
  • 30 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue
Fairfield by Marriott Surabaya offers 270 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).

Languages

English, Indonesian

Similar properties

Experience the unique cylindrical design of this hotel, set amidst a vibrant urban landscape.

Doubletree By Hilton Surabaya

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 104 reviews
$57 nightly
The price is $63
Aug 10 - Aug 11
Total includes taxes and fees
Doubletree By Hilton Surabaya

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (IDR 50,000 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 130,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 130000 per person
  • Valet parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Fairfield Marriott Surabaya Hotel
Fairfield Marriott Surabaya
Fairfield by Marriott Surabaya Hotel
Fairfield by Marriott Surabaya Surabaya
Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

How close is Fairfield by Marriott Surabaya to the airport?

Fairfield by Marriott Surabaya is 12.2 mi (32-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Fairfield by Marriott Surabaya?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Surabaya on Aug 17, 2025 start from $35.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairfield by Marriott Surabaya have an airport shuttle?

Airport shuttle services are not available at Fairfield by Marriott Surabaya.

How close is Fairfield by Marriott Surabaya to the beach?

This hotel is 10.2 mi (41-min drive) from New Kenjeran Beach.

Does Fairfield by Marriott Surabaya offer free breakfast?

Free breakfast isn’t provided at Fairfield by Marriott Surabaya, but buffet breakfast is offered for a fee of IDR 130000 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Fairfield by Marriott Surabaya?

No, there is no casino at this hotel.

What time is check-in at Fairfield by Marriott Surabaya?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Fairfield by Marriott Surabaya?

This hotel offers free self parking. Valet parking is available for IDR 50000 per night.

Does Fairfield by Marriott Surabaya have a pool?

Fairfield by Marriott Surabaya features an outdoor pool and a children's pool.

Does Fairfield by Marriott Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does Fairfield by Marriott Surabaya have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy and massages.

How close is Fairfield by Marriott Surabaya to downtown Surabaya?

Fairfield by Marriott Surabaya is 3.6 mi away from Surabaya.

Fairfield by Marriott Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 172 reviews
Rating 8 - Good. 65 out of 172 reviews
Rating 6 - Okay. 14 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 4 out of 172 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Below average

Below average hotel flying the Marriott label. There are nicer options for this price point in Surabaya
Stayed 1 night in Apr 2025

10/10 Excellent

Jay

Overall a great place to stay for given rate
Stayed 2 nights in Apr 2025

10/10 Excellent

woojin

Liked: Cleanliness, property conditions & facilities, room comfort
The property is a bit old but maintained well. It is clean and neat. Nothing much near the property, but easy to call grab service, so It would be a problem.
Stayed 1 night in Apr 2025

8/10 Good

Ancilla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jerome

Clean room, nice pool and delicious restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

KAN SHING

Stayed 1 night in Dec 2024

8/10 Good

Shahul Hameed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shahul Hameed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just better than average although could have been much better for their trademark.
Stayed 1 night in Dec 2024

10/10 Excellent

Keng Heng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best service hotel

Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Stayed 1 night in Oct 2024

6/10 Okay

AN YU

Liked: Staff & service
Pillows and floormats were stained
Stayed 2 nights in Oct 2024

8/10 Good

Kadiman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining around the hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Chin Joo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Location convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Oded

Liked: Property conditions & facilities
I liked everything that i faced in the hotel. It was a pleasant experience .
Stayed 1 night in Jul 2024

8/10 Good

Sandi

Stayed 1 night in Apr 2024

8/10 Good

jeremy albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good,
Stayed 5 nights in Nov 2023

10/10 Excellent

Evander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
My team was ferried from the hotel to conference premises so we didn’t hv our meals here. But the hotel and rooms are excellent, comfortable, clean and room service did well each day. We are grateful.
Stayed 5 nights in Aug 2023

2/10 Terrible

long ting

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many moths were in the room. Flies were found at 2F lobby as well.
Stayed 1 night in Aug 2023

2/10 Terrible

long ting

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many flys were found in my room. Cockroaches were observed near the refrigerator area. Some flys were also observed in 2F lobby on the table and the floor. The hygiene should be improved.
Stayed 3 nights in Aug 2023

10/10 Excellent

Fransiscus

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and I am satisfied
Stayed 2 nights in Aug 2023

10/10 Excellent

Retno

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Not my cup of tea

The hotel so basic, dirty carpet/ old and lot dusk/ crumb behind the curtain. I didn't expect this as Fairfield manage by Marriott. I had few time in different city and all much better. And some distance from amenities.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kenny Wai Chong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surabaya best value hotel

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Stayed 3 nights in Jul 2022

8/10 Good

raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but eat out

Great staff members, especially front desk. Housekeeping on 10th floor was perfect. Only issue was dinner at the restaurant. Family of 5 and one dish delivered with long waiting periods. Food was of very poor quality and taste. Family finished their meals before my roast chicken was delivered. The chicken was tough and undercooked, upsetting my stomach overnight. Next day, a customer on my floor returned his chicken untouched to the front desk complaining how hard the chicken was.
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott??? BAD service.

Dirty room, bad service, its like 2 stars hotel. It doesnt show Marriott signature at all. Horrible breakfast, no social distancing at all!!
Stayed 1 night in Dec 2021