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Vasa Hotel Surabaya

5.0 star property
Family-friendly 5-star hotel near Pakuwon Mall

Choose dates to view prices

Photo gallery for Vasa Hotel Surabaya

Lobby sitting area
Front of property
Free minibar, in-room safe, desk, blackout drapes
Interior
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266
  • Place, Al-Akbar Mosque
    ‪11 min walk‬
  • Place, Pakuwon Mall
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪10 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪30 min drive‬

Room options

View all photos for Select Twin Bed Room, City view

Free minibar, in-room safe, desk, blackout drapes

Select Twin Bed Room, City view

8.0 out of 10
Very good
(1 review)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room | 43-inch LCD TV with cable channels, TV

Executive Apartment, 1 Bedroom, Kitchenette, City View

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

  • City view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View | Free minibar, in-room safe, desk, blackout drapes

Executive Apartment, 3 Bedrooms, Bathtub, City View

  • City view
  • 1421 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Executive Twin Bed Room, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Executive Twin Bed Room, City View, Executive lounge access

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Glacier Suite, Bath up, City View, Executive lounge access

  • City view
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Select King Bed Room, City View

Free minibar, in-room safe, desk, blackout drapes

Select King Bed Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Room, High floor, City View

Free minibar, in-room safe, desk, blackout drapes

Premium Twin Room, High floor, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access | Free minibar, in-room safe, desk, blackout drapes

Breccia Suite, Bath up, City View, Executive lounge access

  • City view
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Spa
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4.3 out of 5, Excellent, 186 reviews
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The price is $37
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Total with taxes and fees
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About the neighborhood

Surabaya

In Surabaya .You'll be within 2 miles (3 km) of Pakuwon Mall and 6 miles (10 km) of Tunjungan Plaza with a stay here. Royal Plaza Surabaya and Surabaya Plaza Shopping Mall are also within 6 miles (10 km).

What's nearby

  • Al-Akbar Mosque - 11 min walk - 0.6 miles
  • Ciputra World Mall - 4 min drive - 1.9 miles
  • Pakuwon Mall - 4 min drive - 2.1 miles
  • Tunjungan Plaza - 11 min drive - 6.7 miles
  • Royal Plaza Surabaya - 12 min drive - 5.2 miles

Getting around

  • Kertomenanggal Station - 10 min drive
  • Tandes Station - 15 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Bakso Pak Omen - ‬16 min walk
  • ‪Ming Garden - ‬1 min walk
  • ‪Waroeng Pati - ‬11 min walk
  • ‪Bebek Goreng H. Slamet - ‬12 min walk
  • ‪Pangsit Mie Malei - ‬14 min walk

About this property

Vasa Hotel Surabaya

Family-friendly 5-star hotel near Pakuwon Mall
Vasa Hotel Surabaya offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a terrace, and a complimentary children's club are also featured at the luxury Vasa Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Surabaya hotel.

  • 1 building
  • 388 guestrooms or units
  • 36 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2014
  • Kid's club (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Vasa Hotel Surabaya offers 388 accommodations with free minibar items and laptop-compatible safes. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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JW Marriott Surabaya
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  • Pool
  • Hot tub
  • Kids pool
  • Parking included
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$89 nightly
The price is $98
Jun 14 - Jun 15
Total with taxes and fees
JW Marriott Surabaya

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 517,880 for adults and IDR 312,180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vasa Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 650000 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 517880 for adults and IDR 312180 for children
  • Airport shuttle fee: IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 425000 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 650000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

How close is Vasa Hotel Surabaya to the airport?

Vasa Hotel Surabaya is 12.6 mi (33-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Vasa Hotel Surabaya?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Vasa Hotel Surabaya on Jun 14, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Vasa Hotel Surabaya have an airport shuttle?

Vasa Hotel Surabaya offers an airport shuttle 24 hours a day, for a charge of IDR 425000 per vehicle, one-way.

How close is Vasa Hotel Surabaya to the beach?

This hotel is 13.4 mi (44-min drive) from New Kenjeran Beach.

Does Vasa Hotel Surabaya offer free breakfast?

Free breakfast isn’t provided at Vasa Hotel Surabaya, but buffet breakfast is offered for a fee of IDR 517880 for adults and IDR 312180 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at Vasa Hotel Surabaya?

No, there is no casino at this hotel.

What time is check-in at Vasa Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Vasa Hotel Surabaya?

This hotel offers free self parking.

Does Vasa Hotel Surabaya have a pool?

Vasa Hotel Surabaya features an outdoor pool and a children's pool.

Does Vasa Hotel Surabaya have a restaurant?

Vasa Hotel Surabaya is home to 209 Dining, which features international cuisine.

Does Vasa Hotel Surabaya have a spa?

This hotel has a spa, which features body treatments and massages.

How close is Vasa Hotel Surabaya to downtown Surabaya?

Vasa Hotel Surabaya is 1.2 mi away from Sukomanunggal.

Vasa Hotel Surabaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 155 reviews
Rating 8 - Good. 32 out of 155 reviews
Rating 6 - Okay. 12 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and convenient if you are there for business!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

PINSHI

Liked: Cleanliness, staff & service, amenities
Beside the noise from outside, everything is perfect
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vasa Hotel is very clean and has a sophisticated, upscale atmosphere. The decorations were always on point and added to the overall elegant feel of the hotel. As for the food, I only tried the breakfast buffet, but everything I had was delicious with a good variety of options. I didn’t use the spa or the gym, though I did see the gym facilities and they looked very well equipped. The staff were very friendly and welcoming. The only small challenge was a bit of a language barrier at times, as some staff members had limited English. Overall, I had a great stay and really don’t have any complaints.
Stayed 15 nights in Feb 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and service seemed excellent.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Nenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with daily free minibar. spacious, nice bed, friendly staff.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, really at the level of my expectations.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

baljit

Liked: Amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Juwita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff hospitality are great. Thanks
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Stephen James

Liked: Cleanliness, staff & service, property conditions & facilities
The room is a good size, nice sofa and table, for working. Bathroom, sink area, and shower separated from the bedroom with a sliding door. All good. Shower was a bit unusual, and a bit difficult to understand which handle controlled the overhead or the handheld shower nozzle. Lifts were fast, and hand operators
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SATISH

Liked: Staff & service, amenities, property conditions & facilities
Overall experience
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The A/C is not strong enough. Rooms are outdated and white towels are stained. Ok bed and nice staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Intan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities
Need to be fix ,the pool area
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Yagna N S

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Suet Ping

Liked: Cleanliness, staff & service
比想像中舊了一點
Stayed 4 nights in Oct 2025
Verified

8/10 Good

KEUN SU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주말에는 행사(결혼식 등등)가 많아 투숙객들이 편의시설 (식당,엘레베이터)이용이 불편함....
Stayed 19 nights in Jan 2023
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 5 stars hotel , highly recommended !
Stayed 3 nights in May 2022
Verified

10/10 Excellent

JINUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It couldn't be better than this.

It's a very clean and friendly hotel. It's worth it.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쾌적하고 좋았습니다
Stayed 2 nights in Nov 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインが非常に時間がかかる。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良い。 バスタブがあればもっと良かった。
Stayed 1 night in Feb 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad 5 stars

Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
Stayed 1 night in Dec 2020

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