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Hotel Majapahit Surabaya - MGallery

5.0 star property
Family-friendly 5-star hotel near Taman Hiburan Rakyat

Choose dates to view prices

Photo gallery for Hotel Majapahit Surabaya - MGallery

Exterior
2 bars/lounges, pub
Miscellaneous
Exterior
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪15 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heritage Suite King Bed

Heritage Suite King Bed | Minibar, in-room safe, desk, laptop workspace

Heritage Suite King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

Heritage Suite Twin Bed | Minibar, in-room safe, desk, laptop workspace

Heritage Suite Twin Bed

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Majapahit Legendary Suite King Bed

Majapahit Legendary Suite King Bed | Minibar, in-room safe, desk, laptop workspace

Majapahit Legendary Suite King Bed

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya Center
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 295 reviews
$71 nightly
The price is $79
Feb 6 - Feb 7
Total with taxes and fees
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About the neighborhood

Surabaya

Heart of Surabaya.Within a 15-minute walk of this Surabaya Center hotel, you'll find Tunjungan Plaza and BG Junction. Taman Hiburan Rakyat and Surabaya Plaza Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 miles
  • BG Junction - 12 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall - 15 min walk - 0.8 miles
  • World Trade Centre - 15 min walk - 0.8 miles
  • Grand City Surabaya - 17 min walk - 0.9 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Toby’s Estate - ‬1 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪Hot Slice Pizza - ‬1 min walk
  • ‪EXCELSO Sentral Tunjungan - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Family-friendly 5-star hotel near Taman Hiburan Rakyat
Hotel Majapahit Surabaya - MGallery offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Hotel Majapahit Surabaya - MGallery. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Surabaya hotel is smoke free.

  • 139 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1910
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

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Sheraton Surabaya Hotel and Towers
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 352 reviews
$92 nightly
The price is $101
Feb 8 - Feb 9
Total with taxes and fees
Sheraton Surabaya Hotel and Towers

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 223,850 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 453750.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 223850 per person
  • Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

How close is Hotel Majapahit Surabaya - MGallery to the airport?

Hotel Majapahit Surabaya - MGallery is 11.7 mi (39-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Majapahit Surabaya - MGallery?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Majapahit Surabaya - MGallery on Jan 24, 2026 start from $85.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Majapahit Surabaya - MGallery have an airport shuttle?

Hotel Majapahit Surabaya - MGallery offers an airport shuttle 24 hours a day, on request, for a charge of IDR 340000 per vehicle, one-way.

How close is Hotel Majapahit Surabaya - MGallery to the beach?

This hotel is 6.5 mi (25-min drive) from New Kenjeran Beach.

Does Hotel Majapahit Surabaya - MGallery offer free breakfast?

Free breakfast isn’t provided at Hotel Majapahit Surabaya - MGallery, but buffet breakfast is offered for a fee of IDR 223850 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Hotel Majapahit Surabaya - MGallery?

No, there is no casino at this hotel.

What time is check-in at Hotel Majapahit Surabaya - MGallery?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Majapahit Surabaya - MGallery?

This hotel offers free self parking.

Does Hotel Majapahit Surabaya - MGallery have a pool?

Hotel Majapahit Surabaya - MGallery features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does Hotel Majapahit Surabaya - MGallery have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and garden views.

Does Hotel Majapahit Surabaya - MGallery have a spa?

Pamper yourself with a day at Martha Tilaar Spa, where you can enjoy facials, body treatments, and reflexology.

How close is Hotel Majapahit Surabaya - MGallery to downtown Surabaya?

Hotel Majapahit Surabaya - MGallery is 0.9 mi away from Surabaya.

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 227 out of 319 reviews
Rating 8 - Good. 72 out of 319 reviews
Rating 6 - Okay. 7 out of 319 reviews
Rating 4 - Poor. 7 out of 319 reviews
Rating 2 - Terrible. 6 out of 319 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marina

Stayed 1 night in Sep 2025

10/10 Excellent

Weng Keong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful colonial architecture and very attentive and helpful staff!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely suite

Very friendly staff, we were upgraded to a lovely suite which was very comfortable and much appreciated. Lovely heritage hotel from 1910. The room was tasteful and very clean, although the hotel grounds (pool) appear to need some investment and proper maintenance. Dining options were also a bit disappointing and would recommend dining out.
Stayed 2 nights in May 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is very very old. But it's not definitely a 5 star. It's a 3 star property. Room service is slow and it's haunting place.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul, Ngunnawal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely heritage hotel with modern amenities and heritage ambience. A Sarkies brothers hotel, a La The Raffles in Singapore, the Majapahit in Surabaya is sublime.
Stayed 4 nights in Apr 2025

8/10 Good

Jane

Beautiful old colonial hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre-felix

Stayed 3 nights in Jan 2025

10/10 Excellent

Robert, Alvechurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with excellent service as always
Stayed 4 nights in Dec 2024

10/10 Excellent

Dick

Stayed 6 nights in Dec 2024

10/10 Excellent

Novi, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Nov 2024

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Majapahit Surabaya - MGallery

Amazing hotel great staff helpful friendly and made you feel very special
Stayed 2 nights in Nov 2024

10/10 Excellent

Agus, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the heart of the city

It's a really beautiful property in the heart of town. Staff were friendly and helpful, although their English was limited. Breakfast included a nice mix of Indonesian and Western fare. One bonus was the car-free morning on Sundays, which allowed us to walk along JalanTunjungan, which is usually very busy.
Wide selection of sambals (chili sauces)
The view from our room
Snakeskin fruit, which is grown only in Indonesia (you can find it in Singapore and Malaysia though)
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy Anne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a repeat visit and I was warmly welcomed back. My room had a surprise waiting for me, fresh flowers and a snack as well as a thank you from management. Whatever my reason for traveling to Surabaya, I wouldn't stay at any other hotel. The architecture and surroundings are unique and beautiful but the true beauty of this hotel is the staff who are friendly and well-trained to attend to details. This is a charming gem of a place. I happily look forward to future visits.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building makes the experience extra special.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be one of my favourite hotels ever. Perfect in every way!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Shahwaluddin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Been to MGallery collection hotel before so the bar has been set quite high. I like Majapahit but it lacks refinement. The lobby smells like cigar or moldy carpet. The only thing i like was my room- huge and with character
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

iskandar sani, kuala lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... highly recommend it!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoy

Traveled with partner
Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Stayed 2 nights in May 2024

10/10 Excellent

HANS, Woronora Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Stayed 5 nights in May 2024