Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
3-star spa hotel near Otaru Canal

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Room options

View all photos for Double Room

Down comforters, desk, blackout drapes, soundproofing

Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Double Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking

8.6 out of 10
Excellent
(52 reviews)
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(68 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-style Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Japanese-style Twin Room, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking, No Housekeeping

Down comforters, desk, blackout drapes, soundproofing

Double Room, Non Smoking, No Housekeeping

  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking, No Housekeeping

Down comforters, desk, blackout drapes, soundproofing

Twin Room, Non Smoking, No Housekeeping

  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Room

Down comforters, desk, blackout drapes, soundproofing

Japanese Western Style Room

  • Sleeps 2
  • Free WiFi

View all photos for Japanese-style Superior Twin Room, Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Japanese-style Superior Twin Room, Non Smoking

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Double Room Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room Non smoking

Down comforters, desk, blackout drapes, soundproofing

Twin Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Quadruple Room- Non Smoking

Down comforters, desk, blackout drapes, soundproofing

Standard Quadruple Room- Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Queen Room -Non-Smoking

Down comforters, desk, blackout drapes, soundproofing

Queen Room -Non-Smoking

  • Sleeps 2
  • Free WiFi

Twin Room - Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Japanese Style Twin Room

Down comforters, desk, blackout drapes, soundproofing

Japanese Style Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Otaru

City center stay.Within a 10-minute walk of the hotel, you'll find Otaru Canal and Nichigin-dōri. Old Endo Matabei House and Otaru City Art Museum are also within half a mile (1 km).

What's nearby

  • Otaru Canal - 7 min walk - 0.4 miles
  • Otaru City General Museum Ungakan - 8 min walk - 0.4 miles
  • Sakaimachi Street - 11 min walk - 0.6 miles
  • Tomioka Catholic Church - 12 min walk - 0.7 miles
  • Otaru Music Box Museum - 3 min drive - 1.1 miles

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive

Restaurants

  • ‪バーガーキング (Burger King) - ‬2 min walk
  • ‪味処たけだ - ‬3 min walk
  • ‪西や - ‬2 min walk
  • ‪Coffee House CHAFF - ‬4 min walk
  • ‪Cafe可否茶館 - ‬2 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

3-star spa hotel near Otaru Canal
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Dormy Inn Premium Otaru Natural Hot Spring offers its guests a full-service spa. Dormy Inn Premium Otaru Natural Hot Spring also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Otaru hotel.

  • 1 building
  • 245 guestrooms or units
  • 10 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue
Dormy Inn Premium Otaru Natural Hot Spring offers 245 air-conditioned accommodations with bathrobes and slippers. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers.

This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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  • Breakfast available
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 1 2026 to July 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

How close is Dormy Inn Premium Otaru Natural Hot Spring to the airport?

Dormy Inn Premium Otaru Natural Hot Spring is 23.4 mi (52-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

Does Dormy Inn Premium Otaru Natural Hot Spring have an airport shuttle?

Airport shuttle services are not available at Dormy Inn Premium Otaru Natural Hot Spring.

How close is Dormy Inn Premium Otaru Natural Hot Spring to the beach?

This hotel is 3.9 mi (8-min drive) from Otamoi Beach and 5.4 mi (15-min drive) from Shioya Beach. Don't forget your sunscreen!

Does Dormy Inn Premium Otaru Natural Hot Spring offer free breakfast?

Free breakfast isn’t provided at Dormy Inn Premium Otaru Natural Hot Spring, but buffet breakfast is offered for a fee of JPY 3000 for adults and JPY 1500 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Dormy Inn Premium Otaru Natural Hot Spring?

No, there is no casino at this hotel.

What time is check-in at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Dormy Inn Premium Otaru Natural Hot Spring?

Free parking is not available at this hotel. Self parking is available for JPY 1400 per night.

Does Dormy Inn Premium Otaru Natural Hot Spring have a pool?

Dormy Inn Premium Otaru Natural Hot Spring does not have a pool.

Does Dormy Inn Premium Otaru Natural Hot Spring have a restaurant?

Yes, there is a restaurant on site.

Does Dormy Inn Premium Otaru Natural Hot Spring have a spa?

Yes, this hotel has a spa.

How close is Dormy Inn Premium Otaru Natural Hot Spring to downtown Otaru?

Dormy Inn Premium Otaru Natural Hot Spring is 0.1 mi away from Otaru.

Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Micah

Stayed 1 night in Jan 2026

4/10 Poor

Garth, North Vancouver

I had just finished saying to my wife that I wish we had Dormy Inns back in Canada, as it was my favourite hotel chain. We stayed at Morioka and Aomori and both properties were exceptional value for the price. Otaru, however, was incredibly dated and grimy; torn and damaged furniture right in the lobby with exposed insulation and significant wear ad tear, rooms incredibly dated and old, walls scuffed and holes in the basement and lobby, and really scuzzy rooms; kind of like a room above a crappy bar. It was also the most expensive off the 3 Dormy rooms we had. Management of this location needs to pull up their socks, invest in their property (it was very busy, so clearly there's revenue to do upgrades) too bad, as it tainted an otherwise great Dormy experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

DANILO, SURFSIDE

Stayed 1 night in Jan 2026

10/10 Excellent

Yongcheng

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!!! Various choices and delicious!
Stayed 1 night in Jan 2026

10/10 Excellent

Ricky K, Lantana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and very nice hot springs
Stayed 2 nights in Dec 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, amenities
Convenient location; virtually just across from the train station.
Stayed 2 nights in Dec 2025

10/10 Excellent

LIAN CHING

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Less than 1 min walk to Otaru Station. Amazing hotel in Otaru. Clean and spacious room, convenient walk to nearby attractions. Regret staying only for 1 night in Otaru and in this hotel. Even if we were to stay one week, there will be enough interesting places to visit.
Onsen in hotel
Nearby attraction
Stayed 1 night in Dec 2025

4/10 Poor

Joshua

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel check in was slow, and was charged extra fees for parking. Really do not like these hidden fees. No dry cleaning available
Stayed 2 nights in Dec 2025

8/10 Good

Guek Eng

Disliked: Staff & service
We love the complimentary ramen at night. But we were disappointed that the staff do not seem to know the area and touristic information well. They gave us advise for 2022-2023 ski bus information and ended we nearly missed the only ski bus of the day to ski resort.
Stayed 1 night in Dec 2025

8/10 Good

Xiankuan

Stayed 1 night in Dec 2025

10/10 Excellent

Jin Tian, Monrovia

Stayed 1 night in Nov 2025

10/10 Excellent

Walloce, New Westminster

Traveled with partner
Liked: Amenities, property conditions & facilities
This chain always has best locations.. all the hotel amenities.. the ONSEN are the best.. with ice cream massage chairs etc
Stayed 2 nights in Oct 2025

6/10 Okay

Shih Wen

Disliked: Cleanliness, property conditions & facilities, room comfort
Too old hotel conditions
Stayed 2 nights in Oct 2025

10/10 Excellent

Ming Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and lovely staff! onsen hours quite convenient as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and high across JS station
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Dormy Inn is conveniently located a minute’s walk from the train and bus station. Shopping was also easily accessible. The Canal ride and Bank Museum besides restaurants, were within comfortable walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Stayed 1 night in Sep 2025

10/10 Excellent

Han Seob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfort

The spa was so good, the breakfast buffet was good and the night snack of ramen was impressive. Must be there again!
Stayed 1 night in Aug 2025

10/10 Excellent

SUN GHIL

Stayed 1 night in Jul 2025

8/10 Good

Eric, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Stayed 1 night in Jul 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Diego

Traveled with group, Traveled with family
Liked: Staff & service
Run down. Two of the three leather chairs in the lobby had large holes where you sat. After living in Japan for 4 years and the memories I had (1989-1993), I felt it was intolerable for their usual standards. High volume of budget travelers and constant activity in the lobby. Our rooms were sadly a disappointment in size and feel; it felt shabby and musty. Our Japanese friend who accompanied us on this trip actually took our room in exchange as theirs was a corner unit with windows and well light, while ours was similar to the feeling of being in a closet. Being from Oahu and growing up with an economy dependent on tourism it was a familiar feeling of feeling overwhelmed at certain attractions with large tourist buses and having to wait in long lines for everyday services. With this in mind, the Japanese do use on service is what keeps quaint towns like Otaru vibrant and enjoyable. But we are in search of towns with heart and soul and not overrun with tourists.
Stayed 3 nights in Jul 2025

4/10 Poor

DAVID, Honolulu

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and expensive. Check in and staff help was excellent. Location was good across the street from the train station. Onsen water temp a little too low. Could be hotter.
Stayed 1 night in Jul 2025