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Hotel Nord Otaru

4.0 star property
4-star hotel near Otaru Canal

Choose dates to view prices

Photo gallery for Hotel Nord Otaru

Exterior
Bar (on property)
Junior Suite, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe
Lobby
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
  • Otaru Canal
    ‪1 min walk‬
  • Otaru Music Box Museum
    ‪15 min walk‬
  • Shin Nihonkai Ferry
    ‪2 min drive‬
  • Sapporo (OKD-Okadama)
    ‪38 min drive‬

Room options

View all photos for Executive Room, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Suite, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Family Suite, Non Smoking, Canal View

9.6 out of 10
Exceptional
(5 reviews)
  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 419 sq ft
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Twin Room, Non Smoking, Canal View

1 bedroom, premium bedding, down comforters, in-room safe

Grand Twin Room, Non Smoking, Canal View

9.0 out of 10
Wonderful
(2 reviews)
  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Comfort Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Accessible, Non Smoking (Eco Plan - No Cleaning Service)

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

  • 419 sq ft
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

1 bedroom, premium bedding, down comforters, in-room safe

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Queen Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

1 bedroom, premium bedding, down comforters, in-room safe

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

  • 613 sq ft
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

View all photos for Standard Triple Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Accessible, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Accessible, Non Smoking

  • 322 sq ft
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 5

Triple - Non-Smoking

  • Sleeps 4

Regular Twin - Non-Smoking

  • Sleeps 3

Deluxe Japanese-Western mixed

  • Sleeps 6

Regular Double - Non-Smoking

  • Sleeps 2

Deluxe Triple - Non-Smoking

  • Sleeps 5

Regular Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard queen Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 3 Twin Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive River Twin

1 bedroom, premium bedding, down comforters, in-room safe

Executive River Twin

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Grande Family Room

1 bedroom, premium bedding, down comforters, in-room safe

Grande Family Room

  • Sleeps 5
  • 2 Twin Sofa Beds and 3 Twin Beds

View all photos for Accessible Room

1 bedroom, premium bedding, down comforters, in-room safe

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Grande Japanese Western Style Room

1 bedroom, premium bedding, down comforters, in-room safe

Grande Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

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About the neighborhood

Otaru

Boardwalk/promenade, shopping nearby .Stay at this Otaru hotel and you'll be within half a mile (1 km) of Otaru Canal and 2 miles (3 km) of Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 miles (5 km).

What's nearby

  • Otaru Canal - 1 min walk - 0.0 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles
  • Shin Nihonkai Ferry - 2 min drive - 1.3 miles
  • Otaru Tenguyama Ropeway - 4 min drive - 2.4 miles
  • Otaru Aquarium - 6 min drive - 3.2 miles

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪澤崎水産海鮮食堂 - ‬3 min walk
  • ‪麻ほろ - ‬5 min walk
  • ‪ISO - ‬3 min walk

About this property

Hotel Nord Otaru

4-star hotel near Otaru Canal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and a garden are also featured at Hotel Nord Otaru. For a fee, parking is available.

This 4-star Otaru hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 6 levels
  • Built in 1996
  • Terrace on the roof
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Nord Otaru offers 98 air-conditioned accommodations with safes and slippers. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Otaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Exterior

Hotel Sonia Otaru

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
$112 nightly
The price is $126
Jul 24 - Jul 25
All taxes and fees included in total
Hotel Sonia Otaru

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast service will begin at 6:30 AM from July 2-October 1, 2025.
Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 25-27, 2025. During this time, parking is available on a first-come, first-served basis. Parking reservations are not accepted.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Uncovered self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

How close is Hotel Nord Otaru to the airport?

Hotel Nord Otaru is 23 mi (47-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

Does Hotel Nord Otaru have an airport shuttle?

Airport shuttle services are not available at Hotel Nord Otaru.

How close is Hotel Nord Otaru to the beach?

This hotel is 4.2 mi (9-min drive) from Otamoi Beach and 5.4 mi (14-min drive) from Shioya Beach. Don't forget your sunscreen!

Does Hotel Nord Otaru offer free breakfast?

Free breakfast isn’t provided at Hotel Nord Otaru, but buffet breakfast is offered for a fee of JPY 2530 for adults and JPY 1430 for children. It's available every day from 7 AM to 9:30 AM.

Is there a casino at Hotel Nord Otaru?

No, there is no casino at this hotel.

What time is check-in at Hotel Nord Otaru?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Nord Otaru?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per night.

Does Hotel Nord Otaru have a pool?

Hotel Nord Otaru does not have a pool.

Does Hotel Nord Otaru have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Nord Otaru have a spa?

There are no spa services available at this hotel.

How close is Hotel Nord Otaru to downtown Otaru?

Hotel Nord Otaru is 0.2 mi away from Otaru.

Hotel Nord Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great location
Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
Stayed 3 nights in Mar 2025

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

chang soon

Liked: Cleanliness, staff & service
호텔은 많이 낡은 느낌입니다. 오타루 역에서 운하쪽으로 걸어서 5분정도 이며 바로 운하 앞이라 위치는 정말 좋습니다.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

WONG

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025

6/10 Okay

Felicity

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Stayed 2 nights in Feb 2025

10/10 Excellent

Kai Seong Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just 5 to 8 minutes walk from Otaru Station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness
Polite and efficient
Stayed 5 nights in Feb 2025

10/10 Excellent

Madison, Des Moines

Stayed 1 night in Feb 2025

10/10 Excellent

Bang Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Zhaonan

Liked: Cleanliness, staff & service
The hotel is a bit old. But its location is very good. I like its breakfast best.
Stayed 1 night in Feb 2025

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The view from the window was fantastic with unblocked view of the canal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Xiqiang

Stayed 2 nights in Nov 2024

10/10 Excellent

Leon Tee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Stayed 1 night in Dec 2024

8/10 Good

Simon

Stayed 1 night in Dec 2024

8/10 Good

Todd R

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yukiko

Stayed 1 night in Nov 2024

6/10 Okay

MIN FERN

Traveled with partner
Liked: Cleanliness, staff & service
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Stayed 2 nights in Sep 2024

10/10 Excellent

Man Yeon

Stayed 1 night in Aug 2024

6/10 Okay

K L

Stayed 1 night in Jul 2024

8/10 Good

Hoi Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient for shopping
Stayed 2 nights in Jul 2024