Granbell Hotel Otaru

Property class: 3
3-star hotel near Otaru Canal

Choose dates to view prices

Photo gallery for Granbell Hotel Otaru

Bar (on property)
Bar (on property)
Bar (on property)
Sauna
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Otaru City General Museum Ungakan
    ‪6 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪39 min drive‬

Room options

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Hollywood Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Twin Room - Non-Smoking

  • Sleeps 2

Hollywood Twin Room - Non-Smoking

  • Sleeps 2

Double Room - Non-Smoking

  • Sleeps 2

Superior Double Room - Non-Smoking

  • Sleeps 2

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Accessible Room - Non-Smoking

  • Sleeps 2

Corner Suite - Non-Smoking

  • Sleeps 4

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About the neighborhood

Otaru

In Otaru .With a stay at this Otaru hotel, you'll be steps from Stained Glass Museum and Otaru Art Village. Sakaimachi Street and Otaru Canal are also within half a mile (1 km).

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 2 min walk - 0.1 miles
  • Otaru City General Museum Ungakan - 6 min walk - 0.4 miles
  • Otaru Music Box Museum - 11 min walk - 0.6 miles
  • Shin Nihonkai Ferry - 2 min drive - 0.9 miles

Getting around

  • Otaru Station - 13 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪北海あぶりやき 運河倉庫 - ‬8 min walk

About this property

Granbell Hotel Otaru

3-star hotel near Otaru Canal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A rooftop terrace, a vending machine, and laundry facilities are also featured at Granbell Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

  • 159 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Granbell Hotel Otaru offers 159 air-conditioned accommodations with hair dryers. Televisions come with smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Public bath/onsen services include an indoor public bath (no minerals).

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator (43 inch wide door)

Room amenities

Entertainment

  • Smart speaker

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

How close is Granbell Hotel Otaru to the airport?

Granbell Hotel Otaru is 22.9 mi (48-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at Granbell Hotel Otaru?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on May 6, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Granbell Hotel Otaru have an airport shuttle?

Airport shuttle services are not available at Granbell Hotel Otaru.

How close is Granbell Hotel Otaru to the beach?

This hotel is 4.4 mi (9-min drive) from Otamoi Beach and 5.9 mi (18-min drive) from Shioya Beach. Don't forget your sunscreen!

Does Granbell Hotel Otaru offer free breakfast?

Granbell Hotel Otaru does not offer free breakfast.

Is there a casino at Granbell Hotel Otaru?

No, there is no casino at this hotel.

What time is check-in at Granbell Hotel Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Granbell Hotel Otaru?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Granbell Hotel Otaru have a pool?

Granbell Hotel Otaru does not have a pool.

Does Granbell Hotel Otaru have a restaurant?

Yes, there is a restaurant on site.

Does Granbell Hotel Otaru have a spa?

There are no spa services available at this hotel.

How close is Granbell Hotel Otaru to downtown Otaru?

Granbell Hotel Otaru is 0.4 mi away from Otaru.

Granbell Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 80 reviews
Rating 8 - Good. 21 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Stayed 2 nights in Jan 2026

8/10 Good

Wen Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025

10/10 Excellent

Wing

Stayed 1 night in Jul 2025

8/10 Good

yoshizumi

Liked: Cleanliness, staff & service, amenities
海外からの客に対して最低限のマナーを守って頂くように宿泊施設としての対応を講じて頂きたい。
Stayed 1 night in Jan 2026

10/10 Excellent

正幸

Liked: Cleanliness, amenities, property conditions & facilities
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
Stayed 1 night in Jan 2026

8/10 Good

Daijiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションやお風呂がよかったです。
Stayed 1 night in Jan 2026

10/10 Excellent

Yuria

Stayed 1 night in Jan 2026

10/10 Excellent

Kanoko

Liked: Staff & service, amenities
Disliked: Cleanliness
新しいホテルでとても綺麗でした。 ハイセンスなカッコ良さがあり、部屋にはなかったけど、各階にあるウォーターサーバーもナイス!! ひとつ残念なのは、部屋の掃除がイマイチだったこと。 あのテーブルは拭いていないな コーヒーの後が残ったままで、自分で拭く羽目に、、、 まぁ、許せる範囲内ではあったので。
Stayed 1 night in Jan 2026

2/10 Terrible

SHUNSUKE

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
朝食を当日つけることができず、朝食難民になった。非常に一辺倒な対応で柔軟さがない。子供2人連れている自分はとても困った。目の前で、「断っていいですか?」などとマネージャーかだれかに電話で聞いたり、目の前でスタッフ同士で「断って」などと不作法なとやりとりしており、非常に素人くさく、不愉快だった。
Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
客室はきれい!朝ごはんもおいしい!大浴場もきれいで景色も良いです。 またきます。
Stayed 1 night in Jan 2026

8/10 Good

Yuen Ting

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
房間細了一點, 但舒服乾淨, 最喜歡6樓的大浴場
Stayed 1 night in Dec 2025

10/10 Excellent

??

Stayed 1 night in Dec 2025

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025

8/10 Good

NDSL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
惡夢連連,睡不好;但早餐好吃。
Stayed 1 night in Dec 2025

4/10 Poor

Kuniko

Disliked: Amenities, property conditions & facilities
客室は思ったより狭いが我慢出来るが、ベッドの高さが↕️高くて座れない(登るという感じ) ツインなのに小さな椅子が一つ有るだけ。テーブルも無い。低い?ベッドルームが有るかと聞いても無いと言われ、椅子も無いと言われ、主人が1階から(許可をもらって)運んで来た。大浴場があったのがすべてもの救い。
Stayed 1 night in Dec 2025

10/10 Excellent

Mica

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
簡潔方便不錯選擇
Stayed 1 night in Nov 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

8/10 Good

Kumiko

Stayed 1 night in Dec 2025

10/10 Excellent

yu wen

Liked: Cleanliness, staff & service, amenities
櫃檯服務親切,客房有設計感 ,光線充足 ,空調舒適 ,泡湯池和頂樓咖啡酒吧氣氛好。早餐餐點好吃有質感
房間內部
頂樓酒吧俯瞰
咖啡酒吧座位區
Stayed 1 night in Dec 2025

10/10 Excellent

ShinJae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
새호텔이라 깨끗하고 위치도 나쁘지 않았어요
Stayed 2 nights in Dec 2025

10/10 Excellent

TATSUHIKO

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Stayed 1 night in Nov 2025

10/10 Excellent

Haduki

Stayed 1 night in Aug 2025

8/10 Good

Kai Man

Stayed 1 night in Nov 2025