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Granbell Hotel Otaru

3.0 star property
3-star hotel near Otaru Canal

Choose dates to view prices

Photo gallery for Granbell Hotel Otaru

Bar (on property)
Sauna
Public bath
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Bar
  • Laundry

Explore the area

View in a map
1-1 Sakaimachi, Otaru, Hokkaido, 047-0027
  • Place, Sakaimachi Street
    ‪1 min walk‬
  • Place, Otaru Canal
    ‪2 min walk‬
  • Place, Otaru Music Box Museum
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪55 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | Free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Free WiFi, bed sheets

Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Free WiFi, bed sheets

Superior Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Accessible Room, Non Smoking

Accessible Room, Non Smoking | Free WiFi, bed sheets

Accessible Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Free WiFi, bed sheets

Corner Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Twin Room - Non-Smoking

Free WiFi, bed sheets

Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Hollywood Twin Room - Non-Smoking

Free WiFi, bed sheets

Hollywood Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

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Four-Bed Suite with Semi-Open-Air Onsen | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer

OTARU RETREAT by Onko Chishin

Otaru
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 139 reviews
$488 nightly
The price is $536
Jun 16 - Jun 17
All taxes and fees included in total
OTARU RETREAT by Onko Chishin

About the neighborhood

Otaru

In Otaru .With a stay at this Otaru hotel, you'll be steps from Stained Glass Museum and Otaru Art Village. Otaru Canal and Sakaimachi Street are also within half a mile (1 km).

What's nearby

  • Sakaimachi Street - 1 min walk - 0.1 miles
  • Otaru Canal - 2 min walk - 0.1 miles
  • Suitengu - 8 min walk - 0.4 miles
  • Otaru Music Box Museum - 11 min walk - 0.6 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.1 miles

Getting around

  • Otaru Station - 13 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 48 min drive

Restaurants

  • ‪小樽 かま栄 工場直売店 - ‬3 min walk
  • ‪廻転ずしとっぴー 小樽運河通店 - ‬2 min walk
  • ‪おたる政寿司 ぜん庵 - ‬2 min walk
  • ‪回転寿し 和楽 - ‬5 min walk
  • ‪世壱屋 小樽運河店 - ‬4 min walk

About this property

Granbell Hotel Otaru

3-star hotel near Otaru Canal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A rooftop terrace, a vending machine, and laundry facilities are also featured at Granbell Hotel Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

  • 159 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Granbell Hotel Otaru offers 159 air-conditioned accommodations with hair dryers. Televisions come with smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Public bath/onsen services include an indoor public bath (no minerals).

Similar properties

Sauna, steam room
Grids Premium Hotel Otaru
Otaru
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 446 reviews
$84 nightly
The price is $93
Jun 16 - Jun 17
Grids Premium Hotel Otaru

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator (43 inch wide door)

Room amenities

Entertainment

  • Smart speaker

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Granbell Hotel Otaru Hotel
Granbell Hotel Otaru Otaru
Granbell Hotel Otaru Hotel Otaru

Frequently asked questions

How close is Granbell Hotel Otaru to the airport?

Granbell Hotel Otaru is 22.9 mi (48-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at Granbell Hotel Otaru?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on Jun 11, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Granbell Hotel Otaru have an airport shuttle?

Airport shuttle services are not available at Granbell Hotel Otaru.

How close is Granbell Hotel Otaru to the beach?

This hotel is 4.4 mi (9-min drive) from Otamoi Beach and 5.9 mi (18-min drive) from Shioya Beach. Don't forget your sunscreen!

Does Granbell Hotel Otaru offer free breakfast?

Granbell Hotel Otaru does not offer free breakfast.

Is there a casino at Granbell Hotel Otaru?

No, there is no casino at this hotel.

What time is check-in at Granbell Hotel Otaru?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Granbell Hotel Otaru?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does Granbell Hotel Otaru have a pool?

Granbell Hotel Otaru does not have a pool.

Does Granbell Hotel Otaru have a restaurant?

Yes, there is a restaurant on site.

Does Granbell Hotel Otaru have a spa?

There are no spa services available at this hotel.

How close is Granbell Hotel Otaru to downtown Otaru?

Granbell Hotel Otaru is 0.4 mi away from Otaru.

Granbell Hotel Otaru Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 97 reviews
Rating 8 - Good. 28 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Wen Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KA yan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SHENG WEN

Liked: Cleanliness, staff & service, amenities
VERY GOOD
Stayed 1 night in Nov 2025
Verified

8/10 Good

Christy

Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities
立地最高。部屋が綺麗！朝食で海鮮丼作れた！美味しかった！！
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

chi wai kojo

Liked: Cleanliness, staff & service, amenities
我們2個人2間房,來沖一間新開不足一年的酒店,這店位置不錯,到小樽出拔小路及小樽運河步行5分鐘,到堺町本通步行10分鐘,附近有便利店及餐館,不愁吃,服務方其實不錯,但可能新的關係,員工有點不太熟練,希望你們加油,未來會更好,房間比一般日本酒店來說是很大很寬敞,因為新開業真的很潔淨,洗手間沒有異味,抽氣强勁,所有設備都很新,唯一不好的是空調不能調校冷暖模式,真的很乾燥時只有關空調一法.早餐是自助餐,食物選擇足夠,味道就每個人口味不同,不作評論,餐廳明亮,座位不擠擁,這些都是值得加分,如果自駕游,酒店車位有限,先到先得,還好有連攜停車場,每日800日圓,最後這間酒店是值得推薦的.
Stayed 1 night in Jan 2026
Verified

8/10 Good

豪紀

Liked: Cleanliness, amenities, property conditions & facilities
トイレ、ベッドが綺麗でとてもよかった！
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Venligt, rent og god lokation. Hyggelig bar med udsigt over Otaru.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tetsuo

Liked: Cleanliness, amenities, property conditions & facilities
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

SEUNGCHUL

Liked: Cleanliness, staff & service, amenities
직원분들 친절합니다
Stayed 1 night in Jan 2026
Verified

8/10 Good

Subyung

Liked: Cleanliness, staff & service, amenities
객실도 깨끗하고 직원들이 친절합니다. 기타 부대 시설도 좋고 운하도 가까워 좋았습니다.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NORIKO

Liked: Cleanliness, amenities, property conditions & facilities
ホテル全体に清潔感があった。アクセスがよく、観光するのも便利でした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

yoshizumi

Liked: Cleanliness, staff & service, amenities
海外からの客に対して最低限のマナーを守って頂くように宿泊施設としての対応を講じて頂きたい。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

正幸

Liked: Cleanliness, amenities, property conditions & facilities
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
Stayed 1 night in Jan 2026
Verified

8/10 Good

Daijiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションやお風呂がよかったです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kanoko

Liked: Staff & service, amenities
Disliked: Cleanliness
新しいホテルでとても綺麗でした。 ハイセンスなカッコ良さがあり、部屋にはなかったけど、各階にあるウォーターサーバーもナイス！！ ひとつ残念なのは、部屋の掃除がイマイチだったこと。 あのテーブルは拭いていないな コーヒーの後が残ったままで、自分で拭く羽目に、、、 まぁ、許せる範囲内ではあったので。
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

SHUNSUKE

Disliked: Amenities, property conditions & facilities
朝食を当日つけることができず、朝食難民になった。非常に一辺倒な対応で柔軟さがない。子供2人連れている自分はとても困った。目の前で、「断っていいですか？」などとマネージャーかだれかに電話で聞いたり、目の前でスタッフ同士で「断って」などと不作法なとやりとりしており、非常に素人くさく、不愉快だった。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
客室はきれい！朝ごはんもおいしい！大浴場もきれいで景色も良いです。 またきます。
Stayed 1 night in Jan 2026