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Hotel HW Express

Property class: 3
3-star hotel near Plaza de Armas, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Hotel HW Express

A hotel reception desk with a modern design, a digital screen, and a sign indicating the hotel name.
A buffet table with various food items, including bread and pastries.
A hotel facade with a prominent sign reading "HOTEL HW".
A hotel room with a large bed, a desk with a laptop, and a chair.
A compact kitchen with a built-in microwave, a sink, and a small refrigerator.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a laptop, and a chair.

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, WiFi (free), bed sheets

Standard Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a window with curtains.

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a window with curtains.

Junior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Santiago

Heart of Santiago.With a stay at this Downtown Santiago hotel, you'll be steps from San Francisco Church and Barrio París-Londres. Municipal Theatre of Santiago and Paseo Ahumada are also within half a mile (1 km).

What's nearby

  • Barrio París-Londres - 3 min walk - 0.2 miles
  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • University of Chile - 6 min walk - 0.4 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Palacio de la Moneda - 9 min walk - 0.5 miles

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Barani Cafe Lounge - ‬3 min walk
  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bar Nacional 3 - ‬4 min walk
  • ‪Dominó Estado - ‬3 min walk

About this property

Hotel HW Express

3-star hotel near Plaza de Armas, connected to a rail/subway station
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel HW Express also features concierge services and an elevator. A complete renovation of Hotel HW Express was completed in April 2024.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HW Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

How close is Hotel HW Express to the airport?

Hotel HW Express is 11.8 mi (20-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel HW Express?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Hotel HW Express on Sep 1, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel HW Express have an airport shuttle?

Hotel HW Express offers an airport shuttle 24 hours a day, on request, for a charge of USD 30 per vehicle, one-way.

Does Hotel HW Express offer free breakfast?

Hotel HW Express offers free buffet breakfast on weekdays between 7:00 AM and 10:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Hotel HW Express?

No, there is no casino at this hotel.

What time is check-in at Hotel HW Express?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Hotel HW Express?

Free parking is not available at this hotel.

Does Hotel HW Express have a pool?

Hotel HW Express does not have a pool.

Does Hotel HW Express have a spa?

There are no spa services available at this hotel.

How close is Hotel HW Express to downtown Santiago?

Hotel HW Express is 1.3 mi away from Santiago.

Hotel HW Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 149 reviews
Rating 8 - Good. 41 out of 149 reviews
Rating 6 - Okay. 10 out of 149 reviews
Rating 4 - Poor. 6 out of 149 reviews
Rating 2 - Terrible. 2 out of 149 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for all the historic attractions and dteff very friendly and supportive
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, decent breakfast
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Bernicy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, convenient location in the historical center of Santiago. Breakfast lack variety; it is basic but sufficient. Could be more helpful if the hotel has adaptors to lend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly, wifi great, central location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Terje

Liked: Cleanliness
Good location. Nice and clean hotel and great staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Ronald Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 5 nights at the hotel. The breakfast buffet had a nice variety of foods which were attractively arranged and replenished as needed. The variety was sufficient for a vegetarian diet. Our room on the 7th floor was super quiet and it was easy to replenish supplies. The front desk was efficient in arranging taxi services as needed. My wife and I have traveled to many South American countries and this hotel is as good as any of them. It was a very nice 5 days.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Douglas

Liked: Cleanliness
Hears fighting/glass breaking and yelling outside of hotel at night. Room was fine but loud from road outside the window. Many other hotels in the area to stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Walter Antonio Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, location, staff, Room.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Chester

Liked: Cleanliness, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Zhao

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, staff is helpful
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Sarah-Maude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The only complication I had was with the luggage hold, there wasn’t any space at the time, but the hotel in front had some, so it wasn’t so bad.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

sedat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location but small reception with no lobby for guest waiting to check in. Reception are not so friendly, unwelcoming and simply dont care about their guest.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

sedat

Disliked: Staff & service, property conditions & facilities
Room was clean,staf wasn’t helpfull,breakfast was poor,air vconditioning and heating was good.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Location was great. Breakfast was simple but nice.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Convenient. Very comfortable bed and bedding.Pleasant staff. Decent breakfast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Guenter

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very quiet. Staff is wonderful, always trying to help. I’ll stay there again.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Luis A.

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it worked properly.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Tashika

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities
Great hotel, excellent rooms and locations if one wants to be in town center. Breakfast is ok. One big negative, they refuse to store luggages.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Efrain

Heater, tv, were not working properly
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Torunn

Liked: Cleanliness, amenities
Nice Hotel, very centrally located. Clean, big rooms. Ok Breakfast. Nice people at the reception. Area ok during daytime.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff were nice, not all. Then everything was fine.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
They had a free breakfast...the area it's in was not too safe in the evening. The front desk staff was all right but not particularly friendly. The view was nothing special but at least the place itself felt safe because they kept the front lobby locked to outsiders. They had a vending machine in the lobby, so although water was not free, at least it was available to purchase. They don't store your luggage, so we had to pay an extra $30 to extend our checkout time just so we had a place to keep our luggage till our flight. The room had a microwave and mini fridge which was helpful to have. And their safe was large enough to keep our laptop in. And there is also a minimart (Oxxo) a 1 min walk away which was helpful as well.
Stayed 2 nights in Apr 2026

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