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Hotel HW Express

3.0 star property
3-star hotel near Costanera Center, connected to a rail/subway station

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Photo gallery for Hotel HW Express

Front of property
Reception
Free daily buffet breakfast
Junior Double Room | In-room safe, soundproofing, free WiFi, bed sheets
Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

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About the neighborhood

Santiago

Heart of Santiago.With a stay at this Downtown Santiago hotel, you'll be steps from San Francisco Church and Barrio París-Londres. Municipal Theatre of Santiago and National Library of Chile are also within half a mile (1 km).

What's nearby

  • Santa Lucia Hill - 4 min walk - 0.3 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Santiago Town Square - 8 min walk - 0.5 miles
  • Palacio de la Moneda - 9 min walk - 0.5 miles
  • Medical Center Hospital Worker - 19 min walk - 1.0 mile

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪D'leite - ‬3 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Dominó Estado - ‬3 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk

About this property

Hotel HW Express

3-star hotel near Costanera Center, connected to a rail/subway station
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel HW Express also features concierge services and an elevator. A complete renovation of Hotel HW Express was completed in April 2024.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HW Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, Diners Club, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

How close is Hotel HW Express to the airport?

Hotel HW Express is 11.8 mi (20-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel HW Express?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Hotel HW Express on Oct 22, 2025 start from $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel HW Express have an airport shuttle?

Hotel HW Express offers an airport shuttle 24 hours a day, on request, for a charge of USD 30 per vehicle, one-way.

Does Hotel HW Express offer free breakfast?

Hotel HW Express offers free buffet breakfast on weekdays between 7:00 AM and 10:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Hotel HW Express?

No, there is no casino at this hotel.

What time is check-in at Hotel HW Express?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Hotel HW Express?

Free parking is not available at this hotel.

Does Hotel HW Express have a pool?

Hotel HW Express does not have a pool.

Does Hotel HW Express have a spa?

There are no spa services available at this hotel.

How close is Hotel HW Express to downtown Santiago?

Hotel HW Express is 1.3 mi away from Santiago.

Reviews

Hotel HW Express Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 26 out of 45 reviews
Rating 8 - Good. 16 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

Reviews

10/10 Excellent

Edgar Rolando Guzmán

Traveled with family
Liked: Amenities, property conditions & facilities
Qué buen hotel y muy buena localización. Gracias al personal del hotel que nos trató muy amablemente y nos dió consejos como turistas, en especial a: Andrea, César, Cristian y Nelly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tashika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chia Yin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Leigh

Business traveler
Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaríamos!

Foi uma agradável surpresa... apesar de termos sido advertidos de que a localização do hotel não seria a mais indicada, para nós que fomos para descansar e passear, foi tudo de bom! Inclusive o hotel dispõe de TV smart com algumas plataformas de streaming, "surpresa" que nos distraiu bastante. Vejam bem com qual empresa fazer passeios, nunca contratem com a SOMOS TOUR, é roubada! De qualquer forma, confiram bem as condições das excursões...
Stayed 7 nights in Jul 2025

10/10 Excellent

Natália

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha para hospedagem

O hotel é excelente, todos os funcionários foram simpáticos e solicitos. O hotel é bem limpo e novo. O quarto grande, com uma mini cozinha que possuía microondas, pia e frigobar, ótimo para quem vai com criança. Café da manhã bom.
Stayed 6 nights in Jul 2025

8/10 Good

Maria Angela

Liked: Cleanliness, property conditions & facilities, room comfort

Uma pena a localização

Hotel muito bom, muito confortável, cama king, chuveiro ótimo, uma pena a localização visto que muitos viciados passam a noite no ponto de onibus em frente ao hotel e se torna muito perigoso sair à noite. Não tem espaço para os veículos pegarem na porta do hotel. Então tem que passar pelos "viciados" para qualquer saída noturna
Stayed 6 nights in Jul 2025

8/10 Good

Flavia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo x benefício

Bom custo x benefício. Quarto confortável, limpo, chuveiro quentinho! Apenas o secador de cabelos que não estava saindo ar quente, apenas ar frio.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ótimo, com localização excelente e extremo bom gosto! Ótima opção!
Stayed 1 night in Jun 2025

10/10 Excellent

ricele goncalves

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício muito bom, perto do centro, Plaza de Armas, Cierro Santa Luzia. Muito confortável e limpo. Funcionários super educados. Ficaria novamente.
Stayed 6 nights in May 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escolha perfeita!

Como fui para a Maratona de Santiago, localização estratégica (poucos metros da largada/chegada). Fácil acesso ao sistema de metro e algumas atrações da cidade. Está no Centro próximo ao Palácio de La Moneda. Hotel simples, mas elegante. Aconchegante, entregando o necessário para uma estadia confortável.
Stayed 3 nights in May 2025

10/10 Excellent

Said Selim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente atención!! La limpieza impecable y muy buen desayuno!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel com custo beneficio excelente. Boa estrutura e excelentes acomodações. Café da manhã basico mas gostoso. Perto de tudo, centro de Santiago ruim é apenas perto da estação central, não é o caso do HW.
Stayed 7 nights in Apr 2025

10/10 Excellent

David P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel

Maravilhoso!! Adorei!! Pessoal da recepção nota 10.. Localização eu adoro ficar no centro então perfeita.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones, habitacion y desayuno completo. Muy recomendable. La entrada es muy estrecha y frente a una parada de bus, eso le resta visibilidad, pero lo importante son las instalaciones internas.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr guter Service, Frühstück Basic, Umgebung laut

Sehr hilfsbereit. Betten komfortabel. Umgebung sehr laut. Frühstück das notwendige, aber nichts besonderes.
Stayed 5 nights in Nov 2024