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"Beautiful pool. Didn't feel like it was close to much. Hard to say since I was only there a night. " More

By a verified traveler on Wed 18 Dec 2019

Hotel Description

4-star spa hotel near Apumanque

Close to the boardwalk

Stay at this Santiago hotel and you'll be within half a mile (1 km) of Apumanque and 2 miles (3 km) of Parque Arauco Mall. Pueblito Los Dominicos and Alto Las Condes are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. 2 coffee shops/cafés offer dining options, while a bar/lounge and an indoor pool are also on site.

Free Internet, flat-screen TVs

The 177 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and minibars. Room service, hair dryers, and laptop-compatible safes are also available.

Deluxe Twin Room, 1 Bedroom

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
$100* Per night/room Aug 4 - Aug 5

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

ICON Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ICON Hotel

Everyone (3)
4 out of 5
Beautiful pool. Didn't feel like it was close to much. Hard to say since I was only there a night.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Gladys

Dear Gues, thank you for have chose us! we hope you can stay longer in future! Best Regards,

4 out of 5
Nice Greetings. Good to have the guard open the front door!

Posted by on Dec 31, 2017

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3 out of 5

Our 9 days at the Icon Hotel

Pros: The staff.
Cons: To vary the choices of breakfast each day, the cleaner, keep room in better condition; pool water needs to change more often; cleaner steem rm.
Location: Great location. Close to restaurants and metro station. Market located right in front of the hotel.
The hotel is brand new and located near metro station and good restaurants. Has excellent personnel but the breakfast is the same every day. If you stay 2 days, it will be OK. But we stayed 9 days and the breakfast did not change at all. Same fruit, same scrambled eggs, bacon... No pancakes, no waffles, no egg whites, no hard eggs, only scrambled eggs.. The cleaner did not maintain the room clean, it was dusty, the top of the black refrigerator was very dirty. The pool was dirty, the steem room smell bad but the sauna was perfect. There was not iron and not dryer in the room. It took two days to get them. A simple sign to keep privacy, was not available to place on the door. In general, considering they have a very good staff, if they train the cleaner to do a better job and make changes to the breakfast, the hotel will be very good. Sincerely, Mayra and Mauricio

Posted by , from California on Nov 29, 2017

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Comment from Hotel Management

Dec 2, 2017 by Emilio Bissoni-Hotel Manager

Thank you Mayra and Mauricio for your visit and the comments that you left. We will work based on them to improve our offer. We hope to receive you back soon, best regards.

Property Features

ICON Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A fitness center, a sauna, and a rooftop terrace are also featured at the business-friendly ICON Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4-star Santiago hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 23 levels
  • 2 coffee shops
  • 15070 sq ft of conference space
  • 1400 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Arturo Merino Benitez Airport (SCL) (26.5 km / 16.5 mi)
  • Metro station: Manquehue Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

ICON Hotel offers 177 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

BAZZAR RESTO & BAR - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club.

Spa Services

SENSES Health Club & Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12 per person (approximately)
  • Airport shuttle fee: USD 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 30000 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ICON Hotel Santiago
  • ICON Santiago
  • ICON Hotel Hotel
  • ICON Hotel Santiago
  • ICON Hotel Hotel Santiago

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.