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Quality Inn Santa Cruz Downtown Area

2.5 star property
Hotel near Monterey Bay, connected to a shopping center in Santa Cruz

Choose dates to view prices

Photo gallery for Quality Inn Santa Cruz Downtown Area

Lobby
Lobby
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1101 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪8 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(21 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(12 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

7.8 out of 10
Good
(16 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Cruz

Westside Santa Cruz stay.Within a 15-minute walk of this Westside Santa Cruz hotel, you'll find Ocean Street and Pacific Avenue. Town Clock and Santa Cruz Mission State Historic Park are also within half a mile (1 km).

What's nearby

  • Ocean Street - 1 min walk - 0.1 miles
  • Pacific Avenue - 8 min walk - 0.5 miles
  • Mission Santa Cruz - 10 min walk - 0.6 miles
  • Santa Cruz Wharf - 4 min drive - 1.8 miles
  • Santa Cruz Beach Boardwalk - 4 min drive - 1.8 miles

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 45 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬9 min walk
  • ‪Jack in the Box - ‬7 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Quality Inn Santa Cruz Downtown Area

Hotel near Monterey Bay, connected to a shopping center in Santa Cruz
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Santa Cruz Downtown Area. Self parking is free. A complete renovation of Quality Inn Santa Cruz Downtown Area was completed in May 2023.

Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
Quality Inn Santa Cruz Downtown Area offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Reception
Comfort Inn Santa Cruz North
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,175 reviews
$97 nightly
The price is $112
Dec 28 - Dec 29
Total with taxes and fees
Comfort Inn Santa Cruz North

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in March and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Frequently asked questions

How close is Quality Inn Santa Cruz Downtown Area to the airport?

Quality Inn Santa Cruz Downtown Area is 15.4 mi (26-min drive) away from the Watsonville, CA (WVI-Watsonville Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Santa Cruz Downtown Area?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Santa Cruz Downtown Area on Dec 14, 2025 start from $94.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Santa Cruz Downtown Area have an airport shuttle?

Airport shuttle services are not available at Quality Inn Santa Cruz Downtown Area.

How close is Quality Inn Santa Cruz Downtown Area to the beach?

This hotel is 5.1 mi (18-min drive) from Capitola Beach and 1.5 mi (6-min drive) from Seabright Beach. Don't forget your sunscreen!

Does Quality Inn Santa Cruz Downtown Area offer free breakfast?

Quality Inn Santa Cruz Downtown Area offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Quality Inn Santa Cruz Downtown Area?

No, there is no casino at this hotel.

What time is check-in at Quality Inn Santa Cruz Downtown Area?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quality Inn Santa Cruz Downtown Area?

This hotel offers free self parking.

Does Quality Inn Santa Cruz Downtown Area have a pool?

Quality Inn Santa Cruz Downtown Area features a seasonal outdoor pool. Guests can enjoy pool access from 9 AM to 9 PM.

Does Quality Inn Santa Cruz Downtown Area have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Santa Cruz Downtown Area to downtown Santa Cruz?

Quality Inn Santa Cruz Downtown Area is 0.3 mi away from Santa Cruz.

Reviews

Quality Inn Santa Cruz Downtown Area Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place to stay in iffy neighborhood

Clean spacious room, ok breakfast, friendly staff; hotel in a marginal neighborhood with homeless sleeping here and there, trash and even a used syringe by the hotel. Price is good for Santa Cruz, so still a good place if you won’t venture out at night. Water street grill about 3 blocks away has good food. Not far to the freeway or coastline.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Stayed 4 nights in Aug 2025

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Seemed to have people living in the hotel. There is an alley way and screechy people walking up and done all night long. Parking was limited.
Stayed 2 nights in Aug 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
I like location and breakfast
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty decent motel with good rates. It was pretty clean. The rooms were really nice. The area was really nice too across the street is a really good ice cream shop and if you like a cannabis store, there’s a restaurant up the street and a Denny’s all within three minute walking distance The bed and everything were really good. They were all clean. The bathrooms were nice. I wasn’t there too much because I was exploring the city and the beaches, but it was really nice and the front desk was also very nice and friendly. The only thing I would say is the breakfast it could’ve been a little bit better but it was not bad all in all, and I was able to eat something early in the morning so that I didn’t have to go somewhere and get something to eat, but they do have a nice mini fridge and microwave in the room so you can definitely always stock that if you need to this is my second time going there and I’ll probably go again like I said decent pricing. The hotel is really clean. The staff is really friendly and it’s kind of right in the middle of a bunch of things that you can just walk to if you want to.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mirna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Thanks
Stayed 1 night in Aug 2025

4/10 Poor

Yvette

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric Y

Stayed 1 night in Aug 2025

6/10 Okay

Lilia, Lakewood

Stayed 1 night in Aug 2025

10/10 Excellent

Elijah

Stayed 3 nights in Aug 2025

10/10 Excellent

kylie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Selena

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They clam to be a family business but had no heart for my kids and I.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Traveled with family
No thanks
Stayed 2 nights in Aug 2025

6/10 Okay

Rosie

Traveled with family
Disliked: Room comfort

Good for one night

Bathroom window and window by the closet open easily, which was a little worrisome. Beds and linens were clean. Beds were extremely stiff and small for being a queen size. Staff was worth the stay was very friendly and polite.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet location
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Traveled with partner
It was nice for the most part had a few issues but found it easy to get it resolved would stay again !
Stayed 2 nights in Aug 2025

8/10 Good

Lilly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
good just no internet and couldn't get tv channels. Great location and staff very friendly
Stayed 1 night in Jul 2025

2/10 Terrible

Vernell

Disliked: Cleanliness, staff & service, property conditions & facilities
I schedule 2-nights & 3-days then on a taped call told cancellation policy- prior 2-days can cancel within 2-days $200.00 charge. No refund after registration date. I Cancelled registration 3-days prior. Quality Inn then told me Expedia policy No Refund and Expedia email refund based on Quality Inn. Then told by Quality Inn policy is No Refund but never got written cancellation policy from Quality Inn. Request $1281.00 be refund to American Express card. Please forward Corporate response to vernell.realchoices@yahoo.com
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

veronica

Stayed 1 night in Aug 2025

8/10 Good

Tamara, Grass valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean. Kinda creepy location. Little noisey cause its located right by freeway. Overall it was an comfortable stay.
Stayed 1 night in Aug 2025