4/10 Poor
NICOLE
Traveled with family
Aug 13, 2025
WE WILL NEVER BE BACK!
Th are 6 of us in the family
The room had 2 bath towels.
We went to the front desk and asked for 4 more towels so we could all shower.
The front desk attendant was rude and argued about us needing 4 more towels. Saying the room had enough for us.
After trying to convince her to get 4 towels for afew mins. She grumply gave us 3!!! So my daughter and l had to share a towel!
They were also "remodeling" rooms all around us. Taking up all the parking spaces infront of the rooms. We were told to park in the back.
The parking was 2 cars deep, one behind the other.
Well, thats fun when a stranger parks behind us, blocking us in. The front desk closes at 7pm!
Which is supper convenient when you need help to discover which guest is parked behind you. So you and your family can head to dinner.
Going door to door asking strangers if thats their car was alittle ridiculous!
When booking, we were told we would be charged when we arrive. Well we were charged the full price when we booked. Oh well we moved on. When we arrived and checking in, l was asked for my card that was linked to the account. When asked why, because it was already charged. I was told it was to comfirm the card.
The next morning l discovered $100 was charged without my permission on my account. We went to the front desk to ask about the charge. We were tolded that its a "security deposit, and if the room is left in the correct, we would get the full refund. And that all hotels do this"
NICOLE
Stayed 1 night in Aug 2025




























