4/10 Malo
Catherine V.
4 sept. 2022
Le gustó: Limpieza
No sheets on the bed and none available in the Unit
We arrived in the evening of our first night, and the bed was not made and there were no sheets anywhere in the unit that fit the king size bed. Email stated there was to be a parking pass for us in the unit, it was nowhere to be found. We tried to get a hold of the property manager only got voicemails, left voicemails nobody got back to us. Had to call the front desk to get parking pass and tried to get sheets for the bed, they told us since they did not manage our unit, they could not give us sheets, which is understandable. Tried sending message thru the VRBO app, that also went unanswered. Sent an email, got a reply that we did not see until the day were leaving. Nobody ever tried calling us!!! Looked everywhere in the unit and found a queen set, we used the flat sheet to on the king size bed to sleep in. Bummer since we only used the unit to sleep, because we were out most of the time. It would have been nice to have sheets that fit the bed we were sleeping on. Would not book a stay with this property manager again. We loved the area and will definitely be back to Sanibel.
Catherine V.
Se hospedó 2 noches en septiembre de 2022