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LOtel-Casa Arca

3.5 star property
3.5-star hotel near Church of San Miguel Arcángel

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Photo gallery for LOtel-Casa Arca

Outdoor pool
Premiun Suite King with Bathtub | Balcony view
Property entrance
Lunch and dinner served, Mexican cuisine
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Relox # 22, Col. Centro, San Miguel de Allende, GTO, 37700
  • Place, Allende Garden
    ‪2 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪3 min walk‬

Room options

View all photos for Premiun Suite King with Bathtub

Premiun Suite King with Bathtub | Minibar, in-room safe, desk, blackout drapes

Premiun Suite King with Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King With Bathtub

Master Suite King With Bathtub | Minibar, in-room safe, desk, blackout drapes

Master Suite King With Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

9.6 out of 10
Exceptional
(10 reviews)
  • 549 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Suite

Basic Suite | Minibar, in-room safe, desk, blackout drapes

Basic Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite King

Shower, free toiletries, bathrobes, slippers

Signature Suite King

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite King With Bathtub

Suite King With Bathtub | Bathroom | Shower, free toiletries, bathrobes, slippers

Suite King With Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Miguel de Allende

Zona Centro stay.With a stay at this Zona Centro hotel, you'll be steps from Church of San Miguel Arcángel and Capilla de la Tercera Orden. Allende Garden and Iglesia de San Rafael are also within half a mile (1 km).

What's nearby

  • Allende Garden - 2 min walk - 0.1 miles
  • San Miguel de Allende Historical Museum - 2 min walk - 0.1 miles
  • Church of San Miguel Arcángel - 3 min walk - 0.2 miles
  • San Miguel de Allende Public Library - 3 min walk - 0.2 miles
  • Plaza de Toros San Miguel de Allende - 7 min walk - 0.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Los Milagros - ‬1 min walk
  • ‪La Coronela - ‬1 min walk
  • ‪San Francisco Steakhouse - ‬1 min walk
  • ‪Rincón de Don Tomás - ‬1 min walk

About this property

LOtel-Casa Arca

3.5-star hotel near Church of San Miguel Arcángel
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly LOtel-Casa Arca. Free self parking and valet parking are available. A complete renovation of LOtel-Casa Arca was completed in November 2023.

Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

  • 22 guestrooms or units
  • 2 levels
  • 2 coffee shops
  • Cooked-to-order breakfast (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
LOtel-Casa Arca offers 22 accommodations with fireplaces and minibars. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

L'Otel 1218 Concept House Hotel San Miguel de Allende
L'Otel 1218 Concept House Hotel
L'Otel 1218 Concept House San Miguel de Allende
L'Otel 1218 Concept House
L otel at 1218 Concept House
LOtel-Casa Arca Hotel
L'Otel at 1218 Concept House
Lotel at Doce18 Concept House
L'Ôtel at Dôce18 Concept House
LOtel-Casa Arca San Miguel de Allende
LOtel-Casa Arca Hotel San Miguel de Allende

Frequently asked questions

How close is LOtel-Casa Arca to the airport?

LOtel-Casa Arca is 46.8 mi (73-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does LOtel-Casa Arca have an airport shuttle?

Airport shuttle services are not available at LOtel-Casa Arca.

Does LOtel-Casa Arca offer free breakfast?

LOtel-Casa Arca offers free cooked-to-order breakfast every day from 8 AM to 11:30 AM.

Is there a casino at LOtel-Casa Arca?

No, there is no casino at this hotel.

What time is check-in at LOtel-Casa Arca?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at LOtel-Casa Arca?

This hotel offers free self parking and valet parking.

Does LOtel-Casa Arca have a pool?

LOtel-Casa Arca features an outdoor pool.

Does LOtel-Casa Arca have a restaurant?

LOtel-Casa Arca is home to Jacinto 1930, which features Mexican cuisine.

Does LOtel-Casa Arca have a spa?

This hotel doesn't have a spa, but it does offer body treatments, aromatherapy, and reflexology.

How close is LOtel-Casa Arca to downtown San Miguel de Allende?

LOtel-Casa Arca is 0.1 mi away from San Miguel de Allende.

LOtel-Casa Arca Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 287 out of 344 reviews
Rating 8 - Good. 36 out of 344 reviews
Rating 6 - Okay. 10 out of 344 reviews
Rating 4 - Poor. 7 out of 344 reviews
Rating 2 - Terrible. 4 out of 344 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal stay, right in the centre, lovely staff (particularly Jessica at the front desk and the cleaning lady). The bars and restaurants were superb. All very clean, the pool was warm enough and the bed was super comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we drive, the property proactively contacted us for the exact location of pickup as the road towards the hotel is closed for drving.
Stayed 1 night in Sep 2025

10/10 Excellent

daniel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Krystal, New york

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
authentic, great location, beautiful! Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Paulette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the newer area, I was expecting to be in the second level, however the room was well appointed,the restaurant is excellent! We loved our stay and the fabulous breakfasts included, with our room and the service! Michelin Star! You cannot beat location!
Stayed 5 nights in Aug 2025

8/10 Good

Ronda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very close to downtown. Food in restaurant very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good food and very clean and the location excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Omar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff whats great and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Pedro Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

david, elk grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay when I’m in SMA. Great restaurant downstairs and close to everything you want to see. We love the proximity to Ki’bok coffee and our MUST try Andrea’s Italian restaurant!
Stayed 5 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Amenities
Charming hotel, arrived in wee hours of the morning 3am and hotel staff met me and showed me to my delightful room. The staff, dining experience and amenities are outstanding. Highly recommend this charming small hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Masai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in. Decor was beautiful. The bathtub!Wow! Our bed was cloud-like and the fireplace was a great bonus. Location was perfect. It gets a bit noisy on a Saturday night outside, but I’m used to it living in a big city. Will definitely be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You can hear people talking outside really easily Breakfast was great and staff very helpful Parking is not in the property, the valet take your car and parks it 10min away from the hotel so you need to let them know you’ll need your car with some time in advance
Stayed 2 nights in Jun 2025

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2025

8/10 Good

Chandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night and the room was beautiful, we received a welcome drink upon arrival, and breakfast, which was very nice, was included. The one thing that made our stay less than excellent was the air conditioner was quite noisy and yet, we needed the air so couldn’t turn it off.
Stayed 1 night in Jun 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful installation
Stayed 1 night in Jun 2025

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptional in every way! Would stay there again.
Stayed 5 nights in Jun 2025