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Casa Cien

4.5 star property
4.5-star luxury hotel near Juarez Park

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Photo gallery for Casa Cien

Deluxe Room, 1 King Bed | View from room
Sundeck
Building design
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, free cabanas, pool umbrellas

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Room service

Explore the area

View in a map
Recreo 100, Colonia Centro, San Miguel de Allende, GTO, 37700
  • Place, Juarez Park
    ‪2 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪5 min walk‬
  • Place, Allende Garden
    ‪5 min walk‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Chalet

Design Chalet | Egyptian cotton sheets, premium bedding, down comforters

Design Chalet

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Miguel de Allende

Zona Centro stay.You'll be steps from Juarez Park and within a 10-minute walk of Church of San Miguel Arcángel with a stay at this Zona Centro hotel. Allende Garden and San Miguel de Allende Public Library are also within half a mile (1 km).

What's nearby

  • Juarez Park - 2 min walk - 0.1 miles
  • Church of San Miguel Arcángel - 5 min walk - 0.3 miles
  • Allende Garden - 5 min walk - 0.3 miles
  • San Miguel de Allende Public Library - 10 min walk - 0.6 miles
  • Fábrica La Aurora - 19 min walk - 1.0 mile

Getting around

  • Queretaro Intl. Airport (QRO) - 73 min drive

Restaurants

  • ‪Los Milagros Terraza - ‬7 min walk
  • ‪Bar Luna - ‬7 min walk
  • ‪KI'BOK COFFEE - ‬5 min walk
  • ‪El Manantial - ‬4 min walk
  • ‪Tunki Rooftop By Handshake - ‬5 min walk

About this property

Casa Cien

4.5-star luxury hotel near Juarez Park
Casa Cien offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A fitness center, a library, and a terrace are also featured at the luxury Casa Cien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star San Miguel de Allende hotel.

  • 1 building
  • 1 floor
  • 8 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Casa Cien offers 8 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels, first-run movies, and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. There are 3 outdoor hot springs open between 11:00 AM and 6:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered valet parking on site (USD 25 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor hot springs
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • No elevator
  • Portable shower seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (16 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per vehicle (one-way)
  • Uncovered valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Hot springs access available from 11:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CASA CIEN Adults Hotel San Miguel de Allende
CASA CIEN Adults Hotel
CASA CIEN Adults San Miguel de Allende
CASA CIEN Adults
CASA CIEN Adults Only
Casa Cien Hotel
Casa Cien San Miguel de Allende
Casa Cien Hotel San Miguel de Allende

Frequently asked questions

How close is Casa Cien to the airport?

Casa Cien is 46.6 mi (73-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does Casa Cien have an airport shuttle?

Casa Cien offers an airport shuttle 24 hours a day, for a charge of USD 110 per vehicle, one-way.

Does Casa Cien offer free breakfast?

Casa Cien offers free cooked-to-order breakfast every day from 8 AM to 11:00 AM.

Is there a casino at Casa Cien?

No, there is no casino at this hotel.

What time is check-in at Casa Cien?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Casa Cien?

Free parking is not available at this hotel. Valet parking is available for USD 25 per night.

Does Casa Cien have a pool?

Casa Cien features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Casa Cien have a restaurant?

Yes, there is a restaurant on site.

Does Casa Cien have a spa?

This hotel has a spa, which features body scrubs, detox wraps, and sports massages.

How close is Casa Cien to downtown San Miguel de Allende?

Casa Cien is 0.4 mi away from San Miguel de Allende.

Reviews

Casa Cien Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 37 reviews
Rating 8 - Good. 1 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

Reviews

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very, very nice place to stay.

Exceptionally gratuitous service. The staff is superb.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cordula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredible, the location was amazing - a beautiful set of rooms on a hillside. The pool was incredible. We felt pampered and loved the stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Welcoming

Main attraction at walking distances. it’s beautiful, peaceful, clean. Staff very helpful and courteous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Stayed 1 night in Mar 2025

10/10 Excellent

Paul D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous quiet grounds, staff super attentive to all needs from pizza to pharmacy run. Delicious chocolate cake for my wife’s birthday. Gin and tonics ran up the stairs to poolside ASAP. Included breakfast under heaters on the lawn delicious with fresh squeezed green juice and wake up Bloody Mary. Jennifer and Millie excellent!
Stayed 5 nights in Dec 2024

10/10 Excellent

Yaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exclusive Boutique for Memory Making

My husband & I visited for 4 incredible nights. We really enjoyed the exclusiveness of this boutique hotel. Our room was incredibly spacious, well furnished & extremely comfortable. Even lounging on our private patio with city views was charming. The staff at every level were accomodating & always pleasant - from helping with restaurant reservations to arranging a driver for a wine tour to heating the hot tub at our whim! The grounds were immaculate & photo worthy. They even have a gym & spa (we got couples massage). We have very fond memories & plan to return again.
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Mar 2022

10/10 Excellent

edith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Montserrat

Stayed 2 nights in Jul 2021

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Cien was incredible!

Casa Cien was lovely. The service from Samantha was top notch! Breakfast in the garden and drinks by the pool were unmatched! Highly recommend this hotel!
Stayed 5 nights in Nov 2020

10/10 Excellent

Lois

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel with yummy food and helpful staff. Gardens are so beautiful too!
Stayed 3 nights in Feb 2020

10/10 Excellent

Vandi, Denver

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property at Casa Cien is dreamy! A lovely garden and pool in a quiet setting and a great location. The staff was unbelievable! They helped us with so many things: organizing Mariachis for my husband's birthday, ordering beautiful flowers just to my specifications, booking dinners, massages, etc. The breakfast on the patio was delicious and a lovely way to start the day. Nellie, Samantha and Aldo were there to take care of us all of the way, as were the rest of the crew- thank you!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens, relaxing environment and incredible staff that really care. The breakfast was delicious! We enjoyed our time staying here very much. The only thing I would change would be some sound proofing. We could hear the phones in the office and people outside our room. We were equally concerned with how people could hear us! It's an old home, so I can see how it would be a difficult task to obtain given the configuration of the rooms. Also, while it was lovely having a balcony, it was far from private with the other guest sitting not two feet away from us on the covered porch. It's just a very small, intimate place and privacy seems to be a little difficult to find at times. The staff however makes great strides to respect your privacy and do everything they can to make you feel comfortable.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, intimate hotel with very friendly and welcoming staff. Walking distance to the main square and attractions of San Miguel. Parking available on premises at additional cost (approx CAD 25/day) with limited street parking nearby.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Felt very pampered and spoiled!
Stayed 1 night in Apr 2019

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Casa Cien

This is a jewel to be seen. Lovely rooms...fabulous beds and linens Wonderful staff and superb gardens.
Stayed 4 nights in Mar 2019

10/10 Excellent

Gabriela

Stayed 3 nights in Jun 2025

6/10 Okay

Ruriko

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sería bueno que sea más claro cuando un servicio tiene costo adicional. También que aseguren que el servicio que brindan es el que se solicita. Las terapeutas del spa confundieron los masajes solicitados.
Stayed 2 nights in Jun 2025

10/10 Excellent

Francisco, Los Reyes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena, limpia y tranquila, me encanta diseño y elegancia del lugar
Stayed 1 night in Mar 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute haven! We spent two nights at this dreamy property and enjoyed superb service. The grounds are like a park and the staff went above and beyond to make our stay as comfortable as possible.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastico!!

simplemente increible.... el servicio de todos sus colaboradores es de nivel 5 estrellas.
Stayed 2 nights in Jul 2024

10/10 Excellent

PATRICIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio, lo mejor!
Stayed 2 nights in Feb 2024

10/10 Excellent

JOSE LUIS

Super lugar

Todo excelente , super lugar, tranquilo y cerca de el centro. No se puede pedir mas
Stayed 1 night in Feb 2024

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble las instalaciones y el personal

Todo perfecto! Un poco caro el estacionamiento
Stayed 2 nights in Feb 2024