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4.5 out of 5

"High end comfort without being stuffy. Gorgeous property. Spa services were exceptional. Staff so courteous & professional. One on my best hotel st ... " More

By a verified traveler on Sat 24 Aug 2019

Hotel Description

Family-friendly 5-star hotel near Parish Church of San Miguel Arcangel

In historical district

Within a 10-minute walk of this Zona Centro hotel, you'll find Parish Church of San Miguel Arcangel and El Jardin. Allende Institute and Zocalo Folk Art are also within half a mile (1 km).

Poolside dining

A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 67 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, balconies or patios, and LCD TVs with satellite channels.

Room, 4 Bedrooms (Residence)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Room, 2 Bedrooms (Residence)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite (Rosewood)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Colonial)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds (Colonial)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Suite, 1 King Bed (Colonial)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rosewood San Miguel De Allende ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rosewood San Miguel De Allende

Everyone (1)
5 out of 5
High end comfort without being stuffy. Gorgeous property. Spa services were exceptional. Staff so courteous & professional. One on my best hotel stays in all my travels. Highly recommend.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Oct 9, 2019 by Alfredo Renteria - Managing Director

Dear Anonymous, Greetings from Rosewood San Miguel de Allende! I would like to apologize for the delay in thanking you for such wonderful comment! We are all delighted to know you enjoyed your stay so much and are already looking forward to welcoming you back to this magical place. Warm regards, Alfredo Renteria Managing Director

4 out of 5

Great hotel, terrible service

Pros: The amenities, the pool, the great rooms, the rooftop bar Luna, the cleanliness
Cons: The service
Location: Anywhere off the Jardin is good food and shopping. Good all purpose store: Mega. Shopping: Mixta, Casa Katalina, Recreo, Chaskis, and so much more!
This is one of the most amazing hotels I have been to, and I've been to countless hotels... Beautiful architecture, clean, amazing pool, fabulous rooms, etc. But the customer service is worth warning people about (this is my first review ever, so that is how strongly I feel about it). Between the language barriers and, what I have to assume are their laid back Mexican ways, the service you should be receiving for the price you pay is just not there. I booked through Travelocity which was super easy, but the concierge at the hotel had misplaced my reservation... After a long wait, they told me it had in fact been there the whole time. They took my credit card number at check in, and then hounded me the whole trip saying they needed the number again and again. They cater to the wedding guests as VIPs - but not the regular guests, who are likely the San Miguel regulars like myself. They don't go out of their way to assist the guests. A friend of mine was able to convert $500 of her American dollars into pesos, but when I attempted there were no Pesos left. Not a problem, but when I returned when they told me they would be ready I was again pushed aside telling me they were not available. This happened several times, and when I finally caught them with pesos they told me the limit was $100 per room... which was obviously not the case.

Posted by , from Dallas TX on Jul 27, 2015

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Renovations + Closures

This property is closed from 27 March 2020 to 29 April 2020 (dates subject to change).

Property Features

Rosewood San Miguel De Allende offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 12099 square feet (1124 square meters) and includes conference space. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Rosewood San Miguel De Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star San Miguel de Allende hotel is smoke free.

  • 67 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 12099 sq ft of conference space
  • 1124 sq m of conference space
  • Built in 2011
  • Bar by the pool
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Queretaro, Queretaro (QRO-Queretaro Intl.) (86.9 km / 54 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Rosewood San Miguel De Allende offers 67 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This San Miguel de Allende hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Egyptian cotton linens
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

1826 - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Luna - This rooftop bar specializes in international cuisine and serves dinner and light fare. Open daily.

Agua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Sense has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 892.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 1000.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 330 and MXN 375 per person (approximately)
  • Airport shuttle fee: MXN 3400 per vehicle (one-way)
  • Valet parking fee: MXN 280.00 per day
  • Pet fee: MXN 1000.00 per pet, per stay
  • Rollaway bed fee: MXN 892.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rosewood Hotel
  • Rosewood Hotel San Miguel Allende
  • Rosewood San Miguel Allende
  • San Miguel Allende Rosewood
  • Rosewood San Miguel De Allende Hotel San Miguel De Allende
  • Rosewood San Miguel Allende Hotel San Miguel de Allende
  • Rosewood San Miguel Allende Hotel
  • Rosewood San Miguel Allende San Miguel de Allende
  • Rosewood San Miguel De Allende Hotel
  • Rosewood San Miguel De Allende San Miguel de Allende
  • Rosewood San Miguel De Allende Hotel San Miguel de Allende

You should know

  • Rosewood San Miguel De Allende offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Rosewood San Miguel De Allende is listed in the 2018 Travel + Leisure 500.
url importing https://www.travelocity.com/San-Miguel-de-Allende-Hotels-Rosewood-San-Miguel-De-Allende.h3907636-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.