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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
3.5-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Enjoy a panoramic view of the lush landscape and distant mountains from this room's large window.
Enjoy a mountain view from the comfort of this stylish room, featuring two single beds, a desk, and a flat-screen TV.
Relax with a drink at the central bar, featuring a sleek countertop and comfortable stools.
Experience the inviting atmosphere of The Garden Grille and Bar, featuring a reception area with a counter and comfortable seating.
Experience the sleek, modern design of this hotel, featuring a flat roof and spacious balconies.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
Francisco J. Orlich Road, Alajuela, Alajuela
  • City Mall
    ‪1 min walk‬
  • Juan Santamaría Park
    ‪17 min walk‬
  • Alajuela Cathedral
    ‪2 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪14 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, View (Roll-In Shower)

Enjoy a panoramic view of the mountains from the comfort of this stylish room, featuring a large window, a desk, and a cozy armchair.

Room, 1 King Bed, Accessible, View (Roll-In Shower)

  • 544 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Relax in a spacious room with a large bed, abstract art, and a desk by a window offering a mountain view.

Room, 1 Queen Bed, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Two single beds with white linens, a desk, and a flat-screen TV.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 356 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Enjoy a mountain view from the comfort of this stylish room, featuring two single beds, a desk, and a flat-screen TV.

Room, 2 Double Beds, Mountain View

7.4 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Enjoy expansive views of lush landscapes and distant mountains from the comfort of this room, featuring a large bed and a small dining area.

Suite, 1 Bedroom

  • 678 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Relax in a serene space with a neatly made bed, comfortable armchair, and desk for work or leisure.

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • 544 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Relax in a stylish room with a large bed, desk, and wall-mounted lamps.

Room, 1 Queen Bed

8.8 out of 10
Excellent
(26 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Alajuela

Close to airport.Stay at this Alajuela hotel and you'll be within half a mile (1 km) of City Mall and 2 miles (3 km) of Juan Santamaría Park. Alajuela Cathedral and Central Market Alajuela are also within 2 miles (3 km).

What's nearby

  • City Mall - 1 min walk - 0.0 miles
  • Juan Santamaría Park - 17 min walk - 0.9 miles
  • Alajuela Cathedral - 2 min drive - 1.1 miles
  • Parque Viva - 9 min drive - 4.2 miles
  • Terrazas Lindora Shopping Center - 10 min drive - 4.8 miles

Getting around

  • San Antonio de Belen Station - 21 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

3.5-star hotel with 1 outdoor pools, connected to a shopping center
Hilton Garden Inn San Jose Airport City Mall offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces. Event space at this hotel measures 2054 square feet (191 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Jose Airport City Mall. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3.5-star Alajuela hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2054 sq ft of conference space
  • 191 sq m of conference space
  • Built in 2023
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Garden Inn San Jose Airport City Mall offers 149 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

Similar properties

Relax in a spacious room with a large TV, bar area, and comfortable seating options.

Hampton by Hilton San Jose Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, 2,275 reviews
$112 nightly
The price is $127
Aug 18 - Aug 19
Total includes taxes and fees
Hampton by Hilton San Jose Airport

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 77 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments, Apple Pay, and PayPal.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 99286738

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

How close is Hilton Garden Inn San Jose Airport City Mall to the airport?

Hilton Garden Inn San Jose Airport City Mall is 2 mi (10-min drive) away from the Juan Santamaria Intl. Airport (SJO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on Aug 15, 2025 start from $113.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn San Jose Airport City Mall have an airport shuttle?

Hilton Garden Inn San Jose Airport City Mall offers a free airport shuttle, available from 4:00 AM to 1:00 AM at scheduled times.

Does Hilton Garden Inn San Jose Airport City Mall offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn San Jose Airport City Mall, but buffet breakfast is offered for a fee of between USD 20 and 25 for adults, USD 10 and 15 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn San Jose Airport City Mall?

No, there is no casino at this hotel, but Casino Fiesta Heredia (9-min drive) and Casino Fiesta (22-min drive) are nearby.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn San Jose Airport City Mall?

This hotel offers free self parking.

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Hilton Garden Inn San Jose Airport City Mall features an outdoor pool.

Does Hilton Garden Inn San Jose Airport City Mall have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn San Jose Airport City Mall have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn San Jose Airport City Mall to downtown Alajuela?

Hilton Garden Inn San Jose Airport City Mall is 0.8 mi away from Alajuela.

Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 852 out of 1244 reviews
Rating 8 - Good. 193 out of 1244 reviews
Rating 6 - Okay. 104 out of 1244 reviews
Rating 4 - Poor. 52 out of 1244 reviews
Rating 2 - Terrible. 43 out of 1244 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the lobby staff. They were very polite and accommodating. The hotel was very safe and clean, despite being connected to a very busy mall.
Stayed 3 nights in May 2025

6/10 Okay

karine

Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, and clean hotel. Close to the airport and close to the mall which makes the location ideal.
Stayed 1 night in May 2025

8/10 Good

Kimberly, Webster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Road in and out was tight.
Stayed 1 night in May 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Making this hotel a regular stop on my transit to and from Costa Rica. Loving the espresso machine and Britt capsules.
Stayed 1 night in May 2025

2/10 Terrible

Na, North Vancouver

Stayed 1 night in May 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new hotel next to extremely large mall. Only complaint is the traffic noise from near by roads
Stayed 1 night in May 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in May 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best bartender and clean comfy rooms

Conveniently located (5min away from the airport and within walking distance from shipping mall) the rooms and gym were well appointed. Antony, the bartender, makes the best cocktails! The location can be a little bit noisy but at night it gets quiet and the room has good insulation. Overall, a pleasant and convenient stay, perfect for your last day in Costa Rica
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel with BEAUTIFUL and COMFORTABLE rooms

This is a NEW Hotel with BEAUTIFUL rooms, hallways and pool. The bar at the pool is very convenient and is also beautiful. It has a shopping center steps aways which is EXTREMELY CONVENIENT. Unfortunately zero ambience and the prices at the lobby bar are very costly.
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient for getting to the airport - nice pool and bar to relax, watching the planes overhead.
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KIMBERLY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room was great. Ate dinner at the restaurant and it the food was amazing. Super close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia, Maineville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a "mountain" view room. The room we received had a view of the airport and highway, with the mountains off in the distance. It wasn't really what the online photo shows, but it was fairly quiet except for some noise from the planes occasionally. They were able to give us our room early so no complaints on that at all! The rooms are very nice, good AC, good hot water. No signs we couldn't flush our TP so we did (yay!). Loved that the hotel is connected to the City Mall so there are SO many restaurants available and may US fast food restaurants. It was kind of nice after having traditional CR food on the rest of the trip! The transfer to the airport was fast, easy and efficient. Really it was the perfect hotel for a night's stay before flying out the next day.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful ! Food excellent!
Stayed 2 nights in Mar 2025

4/10 Poor

Elena

Traveled with family
Disliked: Cleanliness, staff & service
Unfortunately, our experience at this hotel was disappointing. When we checked in, the bathroom was very dirty, which was unacceptable. We had to call reception multiple times before someone came to clean it properly. In addition, the room had very poor sound insulation. We could hear people talking in the room above us throughout the night, making it nearly impossible to get any sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Comfortable clean and friendly
Stayed 1 night in Apr 2025

10/10 Excellent

LUIS

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal muy educado y dispuestos ayudar principalmente el chico que nos llevo al aeropuerto en el autobus el 28 de abril a las 5pm
Stayed 4 nights in Apr 2025

10/10 Excellent

Joe

Stayed 5 nights in Apr 2025

10/10 Excellent

Ishmael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean and very friendly
Stayed 1 night in Apr 2025

4/10 Poor

Maria

The mattress was horrible it was so hard and the shower just leaked water everywhere… I’m surprised they are allowed to have that much water. The food was alright.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and convenient to getting supplies ready for onward trip to costa rica!
Stayed 1 night in Apr 2025