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Rotorua Citizens Club

2.5 star property
Hotel near Polynesian Spa in Rotorua

Choose dates to view prices

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | 1 bedroom, soundproofing, free WiFi, bed sheets
Coffee and/or coffee maker
Front of property
Staircase
View from room

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1146 Rangiuru Street, Rotorua, 3010
  • Eat Street
    ‪2 min walk‬
  • Tamaki Maori Village
    ‪6 min walk‬
  • Polynesian Spa
    ‪11 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Studio, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Studio, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

1 bedroom, soundproofing, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed) | 1 bedroom, soundproofing, free WiFi, bed sheets

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 12
  • 6 Twin Bunk Beds and 4 Double Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed) | 1 bedroom, soundproofing, free WiFi, bed sheets

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

  • Sleeps 7
  • 7 Twin Beds OR 1 Twin Bed

About the neighborhood

Rotorua

Inner City stay.A stay at this Inner City hotel places you steps from Eat Street and within a 5-minute walk of Kuirau Park. Rotorua Night Market and Rotorua i-SITE Visitor Centre are also within half a mile (1 km).

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Tamaki Maori Village - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 10 min walk - 0.6 miles
  • Polynesian Spa - 11 min walk - 0.6 miles
  • Skyline Rotorua - 5 min drive - 2.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬3 min walk
  • ‪Lone Star - ‬3 min walk
  • ‪Social Club - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬4 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk

About this property

Rotorua Citizens Club

Hotel near Polynesian Spa in Rotorua
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Rotorua Citizens Club also features laundry facilities, an ATM, and an elevator. Self parking is free.

This Rotorua hotel is smoke free.

  • 15 guestrooms or units
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Pool or billiards table
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rotorua Citizens Club offers 15 accommodations. Cable television is provided. This Rotorua hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 20.0 per night
  • Hosted evening meal: NZD 25.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

How close is Rotorua Citizens Club to the airport?

Rotorua Citizens Club is 5.9 mi (13-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does Rotorua Citizens Club have an airport shuttle?

Airport shuttle services are not available at Rotorua Citizens Club.

Does Rotorua Citizens Club offer free breakfast?

Rotorua Citizens Club does not offer free breakfast.

Is there a casino at Rotorua Citizens Club?

No, there is no casino at this hotel.

What time is check-in at Rotorua Citizens Club?

Check-in start time: 2 PM; Check-in end time: 10 PM. Early check-in costs NZD 20.00 (subject to availability).

Is there free parking at Rotorua Citizens Club?

This hotel offers free self parking.

Does Rotorua Citizens Club have a pool?

Rotorua Citizens Club does not have a pool.

Does Rotorua Citizens Club have a restaurant?

Yes, there is a restaurant on site.

Does Rotorua Citizens Club have a spa?

There are no spa services available at this hotel.

How close is Rotorua Citizens Club to downtown Rotorua?

Rotorua Citizens Club is 0.2 mi away from Rotorua.

Rotorua Citizens Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 203 out of 567 reviews
Rating 8 - Good. 240 out of 567 reviews
Rating 6 - Okay. 79 out of 567 reviews
Rating 4 - Poor. 25 out of 567 reviews
Rating 2 - Terrible. 20 out of 567 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Josephine

average
Stayed 1 night in Apr 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and were delighted with the welcome and the show around. We were told of all the things available with our room and where to park and shown the entry and swipe and keys explained. We went our for a walk around Rotorua and enjoyed the closeness of everything we needed. Autumn colours out and looking very pretty. Nice and clean where we walked. Headed back to our room and had a rest and decided to have an early shower. Alas no towels. Went to the office at 8.30 and no staff around so no towels. It was the only thing we could fault. So my suggestion is check for towels before you head out. Thoroughly enjoyed our time in Rotorua and your club. Thank you
Stayed 1 night in Mar 2025

6/10 Okay

M

Liked: Staff & service

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Stayed 1 night in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this! On the following Friday evening the music entertainment kept us awake until 11.15p.m. Apart from the above we were quite happy with the accommodation.
Stayed 1 night in Mar 2025

8/10 Good

Keith

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Stayed 4 nights in Mar 2025

6/10 Okay

Rochelle

It is a cosy warm pl to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Stayed 3 nights in Feb 2025

6/10 Okay

Kenji

Business traveler, Traveled with partner
Liked: Cleanliness
Not bad for just staying.
Stayed 1 night in Feb 2025

6/10 Okay

Allan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We only had one problem and that was the heat, there was no air conditioning. Two fans in a room of seven and one of the fans was broken and wouldn't stand on its own. Everyone had to sleep on top of the blankets.
Stayed 3 nights in Feb 2025

2/10 Terrible

Michael

Stayed 1 night in Jan 2025

6/10 Okay

Amanda

Traveled with partner
It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good. Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, basic but just what we needed.
Stayed 3 nights in Jan 2025

2/10 Terrible

Harjeet Singh

Stayed 1 night in Jan 2025

2/10 Terrible

Roshan

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience at this accommodation was disappointing due to several issues. First, the main entrance doors are locked by 10 p.m., which caused significant inconvenience as we arrived late with two young children. We were directed to the bar on the opposite side of the building to contact the bar manager for a key. This process involved unloading only select belongings, walking back to the main entrance, and then returning for the rest of our luggage. It was exhausting after a long journey. The room itself had a persistent bad smell, which was worsened by poor ventilation. There was only a very small window on one side of the room, trapping the odor inside. Additionally, the room was extremely hot with no air conditioning—just a fan that didn’t work effectively. This made it very uncomfortable to relax or sleep. To add to the disappointment, there were cleanliness issues. The kettle in the kitchenette was covered in dust, and there was no microwave available to heat food. These shortcomings made the stay far from convenient or comfortable. I hope the property management addresses these issues to improve the experience for future guests.
Stayed 1 night in Jan 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet. Good security. Very good restaurant
Stayed 2 nights in Jan 2025

6/10 Okay

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the location. Bar downstairs and dining options nearby as well.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceiling fan doesn’t work so will be hot in the summer
Stayed 5 nights in Nov 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by the lovely Zita! She showed us around & how to get in & out of our room. So handy to Eat Street & Sir Howard Morrison Entertainment Ctr, parking a breeze & free! Lovely wairua at this place, we will be back one day. Good price, no frills, clean & tidy.. it was perfect for us! Thank you M & M from Ruakaka Northland
Stayed 1 night in Nov 2024

8/10 Good

Millicent

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Shynoob

Traveled with family and small children
Liked: Amenities
good experience
Stayed 1 night in Nov 2024