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City Lights Boutique Lodge

4.5 star property
4.5-star luxury B&B near Mount Ngongotaha

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Photo gallery for City Lights Boutique Lodge

Body treatments, deep-tissue massages, facials
Dining
Cottage, 1 Queen Bed, Terrace, Garden View | Living area | Flat-screen TV
Suite (Tui Suite) | Living area | Flat-screen TV
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Hot Tub
  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
56c Mountain Road, Western Heights, Rotorua, Bay of Plenty, 3015
  • Skyline Rotorua
    ‪5 min drive‬
  • Mitai Maori Village
    ‪6 min drive‬
  • Rainbow Springs Kiwi Wildlife Park
    ‪6 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪17 min drive‬

Room options

View all photos for Suite (Tui Suite)

Suite (Tui Suite) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite (Tui Suite)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Kiwi Room)

Superior Double Room (Kiwi Room) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Double Room (Kiwi Room)

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Accessible (Kea Room)

Double Room, Accessible (Kea Room) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room, Accessible (Kea Room)

  • 183 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cottage, 1 Queen Bed, Terrace, Garden View

Cottage, 1 Queen Bed, Terrace, Garden View | Terrace/patio

Cottage, 1 Queen Bed, Terrace, Garden View

  • 592 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Rotorua

Western Heights stay.Your stay at this Western Heights B&B places you within 3 miles (5 km) of Mount Ngongotaha and Skyline Rotorua. Rainbow Springs Kiwi Wildlife Park and Kuirau Park are also within 6 miles (10 km).
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What's nearby

  • Skyline Rotorua - 5 min drive - 2.5 miles
  • Mitai Maori Village - 6 min drive - 2.7 miles
  • Rainbow Springs Kiwi Wildlife Park - 6 min drive - 2.7 miles
  • Kuirau Park - 6 min drive - 2.7 miles
  • Polynesian Spa - 8 min drive - 3.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Wendy’S - ‬6 min drive
  • ‪Gold Star Bakery - ‬6 min drive
  • ‪Burgerfuel - ‬6 min drive
  • ‪Kfc - ‬6 min drive

About this property

City Lights Boutique Lodge

4.5-star luxury B&B near Mount Ngongotaha
City Lights Boutique Lodge offers its guests a hot tub and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). Spa services, a library, and a terrace are also featured at the luxury City Lights Boutique Lodge. Free self parking is available. The property offers extended parking privileges.

This 4.5-star Rotorua bed & breakfast is smoke free.

  • 1 floor
  • 4 guestrooms or units
  • 2 buildings
  • Built in 2008
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
City Lights Boutique Lodge offers 4 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Rotorua bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body treatments.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle during limited hours on request
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee

Things to do

  • Hot tub
  • Library
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

City Lights Boutique
City Lights Boutique Lodge
City Lights Boutique Lodge Rotorua
City Lights Boutique Rotorua
Lights Boutique
City Lights Boutique Rotorua
City Lights Boutique Lodge Rotorua
City Lights Boutique Lodge Bed & breakfast
City Lights Boutique Lodge Bed & breakfast Rotorua

Frequently asked questions

How close is City Lights Boutique Lodge to the airport?

City Lights Boutique Lodge is 9.8 mi (23-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does City Lights Boutique Lodge have an airport shuttle?

City Lights Boutique Lodge offers a free airport shuttle, available during limited hours, on request.

Does City Lights Boutique Lodge offer free breakfast?

City Lights Boutique Lodge does not offer free breakfast.

Is there a casino at City Lights Boutique Lodge?

No, there is no casino at this bed & breakfast.

What time is check-in at City Lights Boutique Lodge?

Check-in start time: 2 PM; Check-in end time: 6 PM.

Is there free parking at City Lights Boutique Lodge?

This bed & breakfast offers free self parking.

Does City Lights Boutique Lodge have a pool?

City Lights Boutique Lodge does not have a pool.

Does City Lights Boutique Lodge have a spa?

This bed & breakfast doesn't have a spa, but it does offer facials, body treatments, and deep-tissue massages.

How close is City Lights Boutique Lodge to downtown Rotorua?

City Lights Boutique Lodge is 2.9 mi away from Rotorua.

City Lights Boutique Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 70 reviews
Rating 8 - Good. 18 out of 70 reviews
Rating 6 - Okay. 2 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sreerupa

Traveled with family
Liked: Cleanliness
The views from the common area were beautiful. However, our room was tiny, no space to move about in at all. The breakfast provided was good but the spread somewhat stingy. You had to ask for that second cup of coffee for example, and the cold cuts and cheeses platter looked meager.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in peaceful surroundings with a great view down into Rotorua. Close enough with a car to all the local attractions but far enough away from the busy town centre. Lovely breakfast, very comfortable room and even managed to find time for the hot tub! Would highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful accommodation and the owners/staff were amazing! So friendly and kind to us during our stay. The room was so clean and was very very comfortable! Would definitely stay again! It’s amazing!
Stayed 1 night in Jul 2021

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay and hosts. Has everything you need to stay and more including Alpacas you can feed and an outdoor spa pool.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage we stayed is fully equipped with everything we need and has a beautiful view overlooking the city of Rotorua. We loved that we could feed the Alpancas everyday. The location is handy away from the city but handy to get around. Our hosts David and Grace were very friendly and hospitable, and made us feel very welcomed when we first arrived. We enjoyed our stay and would sray there again when we next visit Rotorua
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peaceful outlook from the cottage. Was cool to feed the alpacas in the morning too. Nice to have use of the spa as well. Owners were super friendly and allowed us to keep to ourselves for a nice quiet weekend away.
Stayed 2 nights in Apr 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely place to stay

We stayed in a separate cottage that was well organized , extremely clean and comfortable. There were many extra touches , such as robes, Beach towels, barbecue, food for breakfast, maps and things to do in the area. We hosts were very helpful. There is a lovely hot tub to use. The accommodation is about a 15minute drive to the centre of town. Great place to stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Place to Stay

We highly recommend a stay here. The cottage included several thoughtful touches - the hosts have clearly put a lot of thought into making sure everything a traveler might need was in the cottage and made us feel welcome and provided lots of info about the area. It was a sleemless check in...Perfect location for those with a car up on the hill with stunning views and a hot tub and alpacas!!
Stayed 3 nights in Jan 2020

10/10 Excellent

John Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale B&B in Rotoroa

Very upscale B&B home with lovely views of the Rotoroa valley & city. Immaculate rooms with nice breakfasts too. David & Grace gave us great activity recommendations & helped book a dinner event, as well. They were extremely friendly & professional. Bonus: 5 adorable alpacas nearby, to feed, pet & take photos. We’d return!
Stayed 2 nights in Dec 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow!

It was awesome! Great hosts and a beautiful location.
Stayed 1 night in Aug 2019

10/10 Excellent

John, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected

Walking into something without too much expectations, my partner and i where very surprised. So nice to be greated like old friends who haven't seen each other in ages! The views, tiny gym, sauna, spa, comfy beds and you have to feed the alpacas! Was a real nice change to be JUST out of town (Just a couple of kms). Home made breakfast with a country touch was a sad reality that we had to leave that day. Will be back but not soon enough.
Stayed 1 night in Jul 2018

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Rotarua

A comfortable stay in a well- decorated house. Lots of lounging space, a spa, views, excellent breakfast.
Stayed 2 nights in Feb 2018

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great honeymoon stay!

We stayed for two nights on our honeymoon and had a great time! The hosts are extremely accommodating and went out of their way to give advice on activities, get to know us, and make our honeymoon feel special. They decorated our honeymoon suite and offered to drop us off downtown in the evenings. They obviously care about their visitors and their business. It felt like staying at a friend's home, having breakfast and drinks in the living room and getting to know the hosts and other guests. Views are amazing and getting to feed the alpacas was so much fun! Walls in the rooms are a bit thin/accommodations a little tight for those wanting a lot of privacy but the hosts and warmness of the place more than make up for that and it's a true B&B experience. Highly recommend!
Stayed 2 nights in Jun 2017

10/10 Excellent

Alex, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful B&B

Had a wonderful stay at City Lights Boutique Lodge Really nice place not too far from all the attractions Hope to be able to go back with friends

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Homestay in Rotorua.

Great stay at City lights with wonderful hosts that prepare a great breakfast for you. Great views of the city from the house and cute alpacas in the backyard.

10/10 Excellent

Joy, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab city getaway!

After a long day of driving and sightseeing, City Lights was like a relaxing oasis for us. In fact, we bought groceries in town and took advantage of the outdoor grill to cook our own dinner. Local NZ wine, cheese and steaks plus the lovely views - what's not to enjoy! After dinner, we enjoyed relaxing a bit more in the hot tub! Thanks to our lovely hosts for a great night! Angie was sweet enough to turn on the heater to warm up our cozy room before our arrival and made us fresh museli in the morning. And we got to meet the friendly alpacas. So cute! All in all a great place to stay during your NZ adventures.

10/10 Excellent

Steven, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely clean and hosts very friendly!

What a wonderful time. The hosts were very attentive. We really enjoyed meeting their pet alpacas! City Lights was extremely clean and neat but with a homey feel

10/10 Excellent

Deb, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in the hills

Had a lovely stay in this gorgeous B & B. The couple that run it are just so sweet and can't do enough for you. Very comfy bed and the breakfast, superb! Highly recommended!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem of Rotorua

Went above and beyond to make our stay as comfortable as possible. Hidden gem of Rotorua. Must stay!!!!

10/10 Excellent

Vito, Grosse Pointe Woods, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best view and very friendly owners.

Don't worry about the distance from town, it really isn't far and it is well worth the extra 5-10 minute drive to get there because you can get away from any sulfuric smells and the views are just stunning from up the hill. The city lights at night are beautiful to look at and the views during the day are just as grand. The caretakers of the bed and breakfast are truly a delight! They are very friendly and offer the best advice for things to do and places to eat around Rotorua. Nothing but fresh air and the feeling of privacy all around the property. This place is the perfect getaway in New Zealand. There are also some alpacas on the property that the owners will let you feed and get close to if you ask. Some rooms are very quaint but cozy. We recommend the suite as it has plenty of room, a great view, and it doesn't cost that much more than the other rooms. I was celebrating my birthday during one of the days I stayed there and when the owners found out they were so nice that they got me a card and a souvenir the next day (the day of my birthday)! I highly recommend this place if you are staying in Rotorua. I can't imagine a better place to stay. With a tasty complimentary continental breakfast every morning you can't beat it! The owners will work around your schedule. The location is just within 7-15 minutes of all the attractions in Rotorua. Don't miss out!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. Very comfortable rooms.

10/10 Excellent

Jonathan, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best B&B in Rotorua

Fantastic bed&breakfast! Best stay so far in Rotorua.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citylights

This BnB owners Angie and Leigh made us feel like a family Superb view through our room Amazing ambience Overall a wonderful stay