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Arawa Park Hotel

4.0 star property
4-star luxury hotel near Polynesian Spa

Choose dates to view prices

Photo gallery for Arawa Park Hotel

Exterior
Meeting facility
Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi
Ballroom
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

7.6 out of 10
Good
(17 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

7.4 out of 10
Good
(6 reviews)
  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Family Room

  • Sleeps 6

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.4 out of 10
Very good
(11 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Superior Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Accessible Superior Twin

  • Sleeps 4

View all photos for Ground Floor Deluxe Twin

Minibar, blackout drapes, iron/ironing board, free WiFi

Ground Floor Deluxe Twin

  • Sleeps 4

View all photos for Superior Queen Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Minibar, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 4

View all photos for King Suite

Minibar, blackout drapes, iron/ironing board, free WiFi

King Suite

  • Sleeps 2

About the neighborhood

Rotorua

Heart of Rotorua.Within a 15-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 2 miles (3 km).

What's nearby

  • Rotorua Central Mall - 11 min walk - 0.6 miles
  • Tamaki Maori Village - 18 min walk - 1.0 mile
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 2 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 3 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Kfc - ‬18 min walk
  • ‪Chicking - ‬15 min walk

About this property

Arawa Park Hotel

4-star luxury hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses geothermal energy.
    Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

How close is Arawa Park Hotel to the airport?

Arawa Park Hotel is 5.4 mi (12-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Arawa Park Hotel?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on Oct 31, 2025 start from $82.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arawa Park Hotel have an airport shuttle?

Airport shuttle services are not available at Arawa Park Hotel.

Does Arawa Park Hotel offer free breakfast?

Free breakfast isn’t offered at Arawa Park Hotel, but full breakfast is offered for a fee of between NZD 30 and 30 for adults, NZD 15 and 20 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Arawa Park Hotel?

No, there is no casino at this hotel.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Arawa Park Hotel?

This hotel offers free self parking.

Does Arawa Park Hotel have a pool?

Arawa Park Hotel does not have a pool.

Does Arawa Park Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Arawa Park Hotel have a spa?

There are no spa services available at this hotel.

How close is Arawa Park Hotel to downtown Rotorua?

Arawa Park Hotel is 0.7 mi away from Rotorua.

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 258 out of 1006 reviews
Rating 8 - Good. 355 out of 1006 reviews
Rating 6 - Okay. 224 out of 1006 reviews
Rating 4 - Poor. 107 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Razia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jun 2025

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice place to stay with plenty of room
Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasic Stay

We had a wonderful stay, excellent customer service.' Great food well recommended A+++
Stayed 2 nights in Jul 2025

10/10 Excellent

Te Waiata

Liked: Cleanliness, staff & service
Disliked: Amenities
Brilliant
Stayed 1 night in Jul 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access and spacious room
Stayed 1 night in Jul 2025

10/10 Excellent

Maninder

Stayed 1 night in Jul 2025

10/10 Excellent

Inderpreet

Stayed 2 nights in Jul 2025

8/10 Good

WAYNE

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located, though a car is still needed to get into town. The room was spacious, clean, and quiet, with comfortable beds, good heating, and a sizeable fridge. The furnishings were older than expected, but this wasn’t an issue. The bathtub had spa jets that didn’t work — not in the listing, so not a scam, just a brief moment of joy followed by mild disappointment. We had difficulty reaching reception prior to arrival, though check-in and check-out were smooth — likely because we arrived and departed outside of peak hours. Our room was on the first floor with no lift or ramp access, making it tricky to bring up our luggage trolley. Fortunately, the staff were kind enough to deliver our bags using the staff lift. Overall, a pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Umesh

Traveled with family and small children
Liked: Amenities
It’s so beautiful. I have to book again my next Rotorua trip.
Stayed 1 night in Jul 2025

8/10 Good

Steffan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel in its hey day would have been amazing. The years have been a little unkind and the hotel rooms are tired. The bathroom fittings are old or spoiled by the sulphure in the air, our toilet kept over flowing when the cistern was full randomly, and toilet door had obviously seen a leak in the past with swelling, and kitchenette tap had a slow leak. However, the beds were clean, as was the rest of the room and facilities. The heating was great throughout keeping the hotel warm mid winter, and to be honest, I would happily stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 3 nights in Jul 2025

8/10 Good

Amin

Stayed 2 nights in Jul 2025

8/10 Good

Sherry

Liked: Staff & service
Kids stay and eat for free
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Jun 2025

10/10 Excellent

SHELLEY

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A bit tired and toilet se could have been cleaner. Splashes of coffee(?( on heater and wall in main room. No dw liquid ni glasses that I could see but the room was a great price, the bed very comfortable, hotel was lovely and warm. Breakfast was good and included in the price. We actually pd for breakfast but got a phone call straight away to come back for a refund. Would definitely stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Cheyne, Kaikohe

Stayed 2 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for one night but it perfectly met our needs.
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Arawa is a tired hotel in much need of updating. Dont pay attention to the photos they must be very old/borderline fraudulent. It was cheap, functional and clean but will be trying somewhere else next time
Stayed 3 nights in Jun 2025

6/10 Okay

gregory

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would we come again? Yes. Was it great value for money? Yes. Was the breakfast great? Yes. Was the room great? Yes. Book with confidence.
Stayed 1 night in Jun 2025

8/10 Good

Levaih

Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 3 nights in Jun 2025

4/10 Poor

Jane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a complete overhaul. The beds were squishy, the fittings in the room ancient. The breakfast buffet was overpriced, not much selection and inedible. The carpets were gross. It was a very negative experience
Stayed 2 nights in Jun 2025