Arawa Park Hotel

4.0 star property
4-star luxury hotel perfect for exploring Rotorua

Choose dates to view prices

Room options

Deluxe King Room

7.6 out of 10
Good
(19 reviews)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room

7.6 out of 10
Good
(7 reviews)
  • 474 sq ft
  • Sleeps 6
  • 3 Queen Beds

Family Room

  • Sleeps 6

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(58 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Accessible Superior Twin

  • Sleeps 4

Ground Floor Deluxe Twin

  • Sleeps 4

Superior Queen Room

  • Sleeps 2

Ground 1st Floor Twin Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 4

Superior Twin Room

  • Sleeps 4

King Suite

  • Sleeps 2

About the neighborhood

Rotorua

Heart of Rotorua.Within a 15-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 2 miles (3 km).

What's nearby

  • Rotorua Central Mall - 11 min walk - 0.6 miles
  • Whakarewarewa: The Living Maori Village - 20 min walk - 1.1 miles
  • Polynesian Spa - 2 min drive - 0.9 miles
  • Eat Street - 3 min drive - 1.2 miles
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Pantry D'or - ‬13 min walk
  • ‪Scope - ‬15 min walk
  • ‪Bold Flavours - ‬14 min walk

About this property

Arawa Park Hotel

4-star luxury hotel perfect for exploring Rotorua
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 135 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1997
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses geothermal energy.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Frequently asked questions

How close is Arawa Park Hotel to the airport?

Arawa Park Hotel is 5.4 mi (12-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Arawa Park Hotel?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Arawa Park Hotel on May 24, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Arawa Park Hotel have an airport shuttle?

Airport shuttle services are not available at Arawa Park Hotel.

Does Arawa Park Hotel offer free breakfast?

Free breakfast isn’t offered at Arawa Park Hotel, but full breakfast is offered for a fee of between NZD 30 and 30 for adults, NZD 15 and 20 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Arawa Park Hotel?

No, there is no casino at this hotel.

What time is check-in at Arawa Park Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Arawa Park Hotel?

This hotel offers free self parking.

Does Arawa Park Hotel have a pool?

Arawa Park Hotel does not have a pool.

Does Arawa Park Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Arawa Park Hotel have a spa?

There are no spa services available at this hotel.

How close is Arawa Park Hotel to downtown Rotorua?

Arawa Park Hotel is 0.7 mi away from Rotorua.

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 220 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Vaibhav

Stayed 3 nights in Jan 2026

8/10 Good

Alena

Traveled with family and small children
Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026

10/10 Excellent

Strelsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026

8/10 Good

Mary Rose

Liked: Cleanliness, property conditions & facilities
Clean and tidy
Stayed 2 nights in Jan 2026

6/10 Okay

Joseph, Franklin

Stayed 1 night in Dec 2025

4/10 Poor

Mable

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the amenities inside the room weren’t adequate, but more importantly the room didn’t feel clean enough (my daughter and I had a flare up of dust mite allergies)
Stayed 2 nights in Jan 2026

4/10 Poor

Kristine

Disliked: Amenities, property conditions & facilities
The room was massive and the front desk staff were lovely. The reception area is inviting and easy parking. That’s all the positives. The bathroom was mouldy and rotting and the whole hotel gives off a zombie apocalypse vibe. The aircon in the room didn’t work, and if you open the window you’re suffocated by the Sulfur smell. I feel sorry for the staff, it seems like they are understaffed and don’t have the time to attend to the rooms properly - e.g no soap in the bathroom and house keeping forgot to provide new towels which was discovered mid shower at 10pm. The person at the front desk wasn’t able to leave the desk to bring new towels for an hour.
Stayed 2 nights in Jan 2026

10/10 Excellent

Judith

Stayed 1 night in Jan 2026

8/10 Good

William Glen

Stayed 1 night in Jan 2026

6/10 Okay

Arshdeep Singh

Liked: Staff & service
Disliked: Property conditions & facilities
Room was ok but bathroom was in terrible condition. Bathroom tiles on the wall and floor were loose.
Stayed 1 night in Jan 2026

8/10 Good

Karinna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026

4/10 Poor

Peren

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old, the bath wasn't clean, lights were not all working. Needs a tidy up
Stayed 1 night in Dec 2025

8/10 Good

Vishal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have staff to help with the luggage, but the staff clearly said no and pointed me towards the trolley.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Natasha

Disliked: Amenities, property conditions & facilities
The room was a bit sad. Cobwebs outside the windies. The whole hotel is a bit dilapidated and sad. We had a big spa bath in the room which only worked as a tub but my 11 yr old enjoyed it. The breakfast was ok but the coffee ma phone was broken . Close to hot spas though and lots of guests there
Stayed 2 nights in Jan 2026

6/10 Okay

Hamid

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
we didn't have breakfast. We arrived after 3 pm however our room wasn't ready until 4:15 pm. The duty manager Raghav Chopra was not helpful and very low customer service. He asked us to wait for 15 to 20 miniutes however he never came back to us!!!!???? Hotel is very clean and easy access to shopping centre.
Stayed 1 night in Jan 2026

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025

8/10 Good

Meafou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Dec 2025

2/10 Terrible

Susan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the room was appalling.
Stayed 1 night in Dec 2025

4/10 Poor

Taylah

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and kind. The room itself was underwhelming, we were placed in a room where the massive bin was directly outside the balcony, the bin was full with rubbish and constant birds coming and going due to the rubbish. We also had health & safety concerns as we had a 4 month old baby with us that we refused to take into the mould infested bathroom in our room. I am very unhappy with the room itself and the atmosphere of the corridors.
Mould
Mould
Mould along ceiling line
Mould around bathtub/shower
Stayed 1 night in Jan 2026

8/10 Good

Aurabind

Traveled with family and small children
Liked: Staff & service
Good location with downtown area within 5 minute drive. Other sites such as the geothermal sites and gondola/luge/zorb are within about 15 minute drive. The room was spacious. A couch would have fit easily and would have been helpful. The hotel is dated and could use some deep cleaning and upgrading. But overall it was convenient with the kids. The front staff were helpful .
Stayed 2 nights in Dec 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice breakfast buffet was great!
Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025